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Business Customer Support Analyst Jobs in Reno, NV

Ames True Temper

System Support Analyst

Reno, NV · On-site

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning ... customers * Must be able to communicate clearly and coach as needed * Must be able to work a ...

Ames True Temper

System Support Analyst

Reno, NV · On-site

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning ... customers * Must be able to communicate clearly and coach as needed * Must be able to work a ...

Home by AMES

System Support Analyst

Reno, NV · On-site

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning ... customers * Must be able to communicate clearly and coach as needed * Must be able to work a ...

The AMES Companies

System Support Analyst

Reno, NV · On-site

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning ... customers * Must be able to communicate clearly and coach as needed * Must be able to work a ...

The AMES Companies

System Support Analyst

Reno, NV · On-site

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning ... customers * Must be able to communicate clearly and coach as needed * Must be able to work a ...

PNC Bank

Loan Support Analyst - Midland

Boca, CA · On-site

$42K - $57K/yr

As a Loan Support Analyst Senior within PNC's Midland organization, you will be based within the ... customer needs and satisfaction as primary considerations in all business decisions and able to ...

PNC Bank

Loan Support Analyst Sr - Midland

Boca, CA · On-site

$42K - $57K/yr

As a Loan Support Analyst Senior within PNC's Midland organization, you will be based within the ... customer needs and satisfaction as primary considerations in all business decisions and able to ...

Link Technologies

Business Analyst

Carson City, NV

... Support, Project Management, and Cyber Security/Information Assurance to some of America's top ... Establish and maintain effective working relationships, and provide high level of customer service.

Link Technologies

Business Analyst

Carson City, NV

... Support, Project Management, and Cyber Security/Information Assurance to some of America's top ... Establish and maintain effective working relationships, and provide high level of customer service.

Robert Half

Customer Success Specialist

Reno, NV · On-site

$19 - $21/hr

This role blends customer support, order management, wholesale account assistance, and close coordination with fulfillment operations to ensure a seamless experience for both retail and business ...

UHS

Contract Support

Reno, NV · On-site

$18.13 - $22.67/hr

Under direction of the Contract Manager the Contract Support Analyst is responsible for ... Bachelor's degree in business administration or health services preferred. Education may be ...

Spectrum Business

Business Account Executive

Reno, NV · On-site

Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that ... the customer experience through proactive communication and support Working Conditions * Daily ...

Vontier

Customer Success Specialist

Carson City, NV · On-site

$60K - $75K/yr

... Support, Services, Finance, Product, and Sales teams. · Lead and participate in customer success initiatives and programs (e.g., success plans, business reviews, VoC, and engagement initiatives). · ...

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All JobsBusiness Customer Support Analyst JobsBusiness Customer Support Analyst Jobs in Reno, NV

Business Customer Support Analyst information

See Reno, NV salary details

$31.9K

$75.1K

$135.1K

How much do business customer support analyst jobs pay per year?

As of Sep 12, 2026, the average yearly pay for business customer support analyst in Reno, NV is $75,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $97,700.00 per year, depending on experience, location, and employer.

System Support Analyst

Reno, NV • On-site

Ames True Temper
See more jobs at Ames True Temperexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

WHY JOIN THE AMES COMPANIES

We have amazing Benefits! Medical, Dental, Vision, Life Insurance, Wellness, 401K, Holidays Employee Assistance Program, Vacation Days, Disability, and much more.

WHO WE ARE

The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich American history. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools helped build America for more than two hundred years. You can learn more about our history here.

Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools. Our leading global brands are sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. To learn more about out business lines, visit our website: https://www.homebyames.com/en-us/.

WHERE YOU WILL WORK

You will be working at out Reno, Nevada facility. 

WHAT YOU WILL DO

As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and equipment installation and problem solving. You will be responsible for all equipment in the facility, printers, computers, barcode equipment. You will also support other locations with their requests and incidents.

RESPONSIBILITIES

  • Analyze and evaluate reported issues, end user application requirements to determine optimum resolution
  • Analyze end user application requirements and assign appropriate systems
  • Manage and support all company software and their environments
  • Manage and support all company hardware including communication devices
  • Manage user accounts; setup, modification and deletion based on the proper approvals through the ticketing system
  • Analyze the training needs of the end user, then provides proper training material
  • Complete tickets and projects within the required SLA or target date

REQUIREMENTS

  • Associate's Degree
  • 2 years of experience
  • Must be proficient in O365, MS Azure, Active Directory, knowledge of Networking and PC repair and installation, knowledge of printer/copiers and label printers, ServiceNow experience helpful
  • Must have experience in Meraki switches, cameras, and access points
  • Must be detail oriented and able to multitask while being courteous and professional to our internal customers
  • Must be able to communicate clearly and coach as needed
  • Must be able to work a flexible work schedule and be available after normal work hours

ENVIRONMENTAL/PHYSICAL REQUIREMENTS

Physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

This position is located primarily in an office environment. At times the associate is required to sit for long periods of time.

While performing the duties of this job, the associate may need the ability to lift and carry loads up to 20 pounds.

WORK AUTHORIZATION

The AMES Companies will only employ those who are legally authorized to work in the United States.  The Company does not currently sponsor immigration visas for this role.

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