ZipRecruiter

Log In

1

Business Counter Manager Jobs in Virginia (NOW HIRING)

Belk

Clinique Counter Manager - Full Time

Christiansburg, VA

$16.75 - $20/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

Belk

Clinique Counter Manager - Full Time

Christiansburg, VA

$16.75 - $20/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

Belk

Estee Lauder Counter Manager - Full Time

Lynchburg, VA

$17.50 - $21/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

Belk

Estee Lauder Counter Manager - Full Time

Lynchburg, VA

$17.50 - $21/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

Belk

Estee Lauder Counter Manager - Full Time

Lynchburg, VA · On-site

$17.50 - $21/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

Belk

Estee Lauder Counter Manager - Full Time

Lynchburg, VA · On-site

$17.50 - $21/hr

The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating ... Partner with store leaders to ensure team schedules align with business needs, traffic plans, and ...

next page

Showing results 1-20

All JobsBusiness Counter JobsBusiness Counter Manager JobsBusiness Counter Manager Jobs in Virginia

Business Counter Manager information

What is a business counter manager?

A Business Counter Manager is responsible for overseeing the operations of a retail counter or sales area, often within a department store or beauty retailer. They manage a team of sales associates, ensure exceptional customer service, and drive sales performance for their specific brand or product line. Business Counter Managers handle inventory, merchandising, staff training, and sales reporting while meeting company targets and standards. Their role is crucial for creating a positive shopping experience and achieving business goals.

How does a business counter manager collaborate with sales associates and store management to achieve sales targets?

A Business Counter Manager works closely with sales associates by providing daily coaching, setting clear sales goals, and ensuring everyone is informed about product promotions and inventory updates. They also collaborate with store management to align counter strategies with overall store objectives, share performance insights, and address operational challenges. Regular team meetings and open communication are key to fostering a collaborative environment and driving consistent sales growth.

What are the key skills and qualifications needed to thrive as a business counter manager, and why are they important?

To thrive as a Business Counter Manager, you need strong sales acumen, customer service expertise, and a background in retail or business management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is essential. Excellent communication, leadership, and problem-solving skills help you motivate teams and handle customer concerns effectively. These competencies ensure smooth operations, high customer satisfaction, and achievement of sales targets in a retail or business environment.

What is the difference between Business Counter Manager vs Business Teller?

AspectBusiness Counter ManagerBusiness Teller
Primary RoleOversees customer service at business counters, manages staff, and handles complex transactionsProcesses routine banking transactions for customers at teller windows
Required CredentialsTypically requires banking experience, customer service skills, and sometimes supervisory certificationsHigh school diploma or equivalent; banking or cash handling experience preferred
Work EnvironmentBank branches, often with supervisory responsibilitiesBank branches, front-line customer service
Employer & Industry UsageCommonly employed by retail banks, credit unions, and financial institutionsStandard role across banking and financial services

The Business Counter Manager and Business Teller roles both operate within banking environments, but the Business Counter Manager typically handles supervisory duties and complex customer issues, while the Business Teller focuses on routine transactions. Understanding these differences helps job seekers identify the right position based on experience and career goals.

What cities in Virginia are hiring for Business Counter Manager jobs?

Cities in Virginia with the most Business Counter Manager job openings:

Business Counter Manager jobs near you

Counter Manager (Full Time) Bloomingdales Tysons #14 - Charlotte Tilbury

Mclean, VA • On-site

Charlotte Tilbury
Retail • 501 - 1,000 employees
Learn more about Charlotte Tilburyexternal

$18.25 - $21.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Counter Manager

The Counter Manager is responsible for the effective and efficient operations of the Charlotte Tilbury brand. Always demonstrating the 5 P's Professional, Proactive, Passionate, Prescriptive and Potential. An ambassador for the Charlotte Tilbury brand, the Counter Manager will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. The Counter Manager is also responsible for anticipating needs while executing with excellence the sales, events, merchandising, operations, training and employee development, among other tasks in this position.

Main Duties and Responsibilities:

  • Sales
  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Lead by example on personal KPI goals.
  • Communicate and manage agreed goals with the staff.
  • Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Customer Service
  • Manage customer queries, through the use of sound judgement and achieving positive outcomes
  • Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
  • Take every opportunity to extend exceptional customer service beyond the in-store experience.
  • Team management
  • Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
  • Determine individual and team sales targets to meet and exceed plan
  • Analyze business performance and proactively plan strategy within day to day business and events.
  • Consistently promote the Tilbury Touch to the team and customers.
  • Lead by example always to promote the Tilbury Touch and exceptional customer service
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
  • Recognize and celebrate great performance
  • Operations
  • Ensure that the counter is 'customer ready' from open to close of business
  • Maintain the required inventory levels and accurate stock files
  • Control store expenses (i.e. counter consumables) within budget guidelines
  • Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
  • Maintain technology on counter
  • Raise operational issues for resolution in a timely manner
  • Store and Retail Partner Relationships
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
  • Proactively suggest win-win opportunities to drive sales within store
  • Schedule team to optimize coverage according to customer flow
  • Maintain excellent counter hygiene standards
  • Maintain the store standards and policies at all times

Apply