Business Continuity Program Manager Jobs in Miami, FL

"Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for ourpatients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of ourpatients and their families creating a memorableexperiencethrough compassion, respect,and kindness."

Job Summary

The Business Analyst oversees the generation, consolidation, and analysis of reports. Analytical skills are essential to the success of this position. The main focus of the Business Analyst is to support the team as assigned, to provide data and information timely and consistently in real time. They support the implementation and development of a comprehensive business continuity strategy and programs, plans, and toolsets that support response, develop resiliency, and enable recovery from events that disrupt business operations. This position uses the established framework and methodology to manage all business continuity life cycle activities, including risk assessment, business impact analysis, strategy development, implementation, testing and review, plan maintenance and updates. They coordinate the periodic review, validation, and workflow testing of documented business continuity plans. This role participates in organization-wide training and communications and supports internal audits and regulatory exams of compliance with required regulations.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform data processing, exploratory data analysis, visualization, and feature creation to prepare for each analytics task.
• Perform root cause analysis to ensure a quality KPI results.
• Serve as a bridge between the Technical Manager and End users to plan and execute User Data, and to get better appreciation of the data.
• Conducts high complexity analysis for a particular business unit/function and prepares reports and presentations to share insights and findings.
• Understand the specific requirements and objectives of the stakeholders, gather the necessary data from various sources and pre-process it to ensure it is clean, relevant, and suitable for analysis.
• Develop the analytical models using suitable tools and techniques, Validate the performance of the analytical models using appropriate techniques such as cross-validation, holdout validation, or A/B testing.
• Implement automation techniques to streamline the process of model deployment and execution.
• Design and analyze all required metrics and how the clinical and non-clinical staff improve patient experience satisfaction affects those KPIs.
• Update the KPIs values periodically and create reports based on the analysis of these results.
• Create ad hoc reports that help the business provide visibility of the data.
• Using different corporate tools like LEAPP and Persivia.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Required Education

• Bachelor's in Mathematics, Industrial Engineer, Computer Science, Information management or Statistics.

Required Experience

• More than 2 years of healthcare experience.

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Proven analytical skills, including the understanding of general statistics/accounting principles.
• Adept knowledge of MS Excel and Office Suite (Word, PowerPoint, Visio).
• Experience with data visualization and executive presentations.
• Excellent communication skills.
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information in attention to details and accuracy.
• Strong knowledge and experience with reporting packages (business objects, others), Power BI, Tableau, QlikSense, QuickSight, databases (SQL, BI) Programing (XML, Javascript, or ETL frameworks).

Preferred Qualifications

• N/A

Financial Responsibilities

Budget Responsibilities

Languages

Travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities

Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.