The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
Client Manager
Salt Lake City, UT · On-site
Manages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates ...
Client Manager
Salt Lake City, UT · On-site
Manages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates ...
Client Manager
Salt Lake City, UT · On-site
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
Client Manager
Salt Lake City, UT · On-site
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
Client Manager
Woodland Hills, UT · On-site
COMPANY OVERVIEW Venbrook Claims Services is the claims business group of Venbrook Group, LLC, a ... Manage day-to-day client servicing, resolving inquiries and complaints related to insurance ...
Client Manager
Woodland Hills, UT · On-site
COMPANY OVERVIEW Venbrook Claims Services is the claims business group of Venbrook Group, LLC, a ... Manage day-to-day client servicing, resolving inquiries and complaints related to insurance ...
Client Manager
Midvale, UT · On-site
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
Client Manager
Midvale, UT · On-site
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...
Client Manager
Salt Lake City, UT · On-site
Manages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates ...
Client Manager
Salt Lake City, UT · On-site
Manages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates ...
Client Manager
Salt Lake City, UT · On-site +1
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
Client Manager
Salt Lake City, UT · On-site +1
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
Client Manager
Clearfield, UT · On-site
You apply your business insight and strong dedication to service to create depth in our client relationships. How you'll make an impact * You will manage increasingly complex accounts with a strong ...
Client Manager
Clearfield, UT · On-site
You apply your business insight and strong dedication to service to create depth in our client relationships. How you'll make an impact * You will manage increasingly complex accounts with a strong ...
Client Manager
Clearfield, UT · On-site
You apply your business insight and strong dedication to service to create depth in our client relationships. How you'll make an impact: * Manage increasingly complex accounts with a strong focus on ...
Client Manager
Clearfield, UT · On-site
You apply your business insight and strong dedication to service to create depth in our client relationships. How you'll make an impact: * Manage increasingly complex accounts with a strong focus on ...
Client Manager
Salt Lake City, UT · On-site +1
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
Client Manager
Salt Lake City, UT · On-site +1
The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... We are seeking an experienced Client Manager specializing in insurance to join our team in Leola ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... We are seeking an experienced Client Manager specializing in insurance to join our team in Leola ...
Client Manager, Transportation
Lindon, UT · On-site +1
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... We are seeking an experienced Client Manager specializing in insurance to join our team in Leola ...
Client Manager, Transportation
Lindon, UT · On-site +1
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... We are seeking an experienced Client Manager specializing in insurance to join our team in Leola ...
Client Manager, Group Benefits
Layton, UT · On-site
Client Manager, Group Benefits Full-time Department Name: Customer Service Office Type: Hybrid ... Work a somewhat complex book of business with higher life counts and exposure into varying account ...
New
Client Manager, Group Benefits
Layton, UT · On-site
Client Manager, Group Benefits Full-time Department Name: Customer Service Office Type: Hybrid ... Work a somewhat complex book of business with higher life counts and exposure into varying account ...
New
Client Manager, Commercial Lines Full-time Department Name: Customer Service Office Type: Onsite ... business with. * We COLLABORATE continuously because, together, we are more powerful and make ...
Client Manager, Commercial Lines Full-time Department Name: Customer Service Office Type: Onsite ... business with. * We COLLABORATE continuously because, together, we are more powerful and make ...
Client Manager - Commercial Lines Full-time Department Name: Customer Service Office Type: Onsite ... business with. * We COLLABORATE continuously because, together, we are more powerful and make ...
Client Manager - Commercial Lines Full-time Department Name: Customer Service Office Type: Onsite ... business with. * We COLLABORATE continuously because, together, we are more powerful and make ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
Quick apply
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
Quick apply
... business with. * We COLLABORATE continuously because, together, we are more powerful and make ... Collaborate with Producers, Senior Client Managers, and other internal stakeholders to support ...
Business Client Manager information
What is a business client manager?
Business Client Managers are professionals responsible for managing relationships between a company and its business clients. They ensure clients' needs are met, help resolve any issues, and work to strengthen client loyalty and satisfaction. Their role often involves coordinating with internal teams, identifying new business opportunities, and ensuring the delivery of services or products meets client expectations. Business Client Managers play a key role in driving revenue growth and maintaining long-term business partnerships.
How does a business client manager typically collaborate with other departments to ensure client satisfaction?
Business Client Managers work closely with teams such as sales, operations, finance, and customer support to deliver comprehensive solutions tailored to client needs. Regular cross-functional meetings and open communication channels are essential to address client issues promptly and align on project goals. By fostering strong interdepartmental relationships, Business Client Managers help ensure seamless service delivery and maintain high client satisfaction. This collaborative approach is also key when resolving complex client challenges or implementing new business strategies.
What are the key skills and qualifications needed to thrive as a business client manager, and why are they important?
To thrive as a Business Client Manager, you need strong relationship management, sales acumen, and a background in business or finance, often supported by a bachelor's degree. Familiarity with CRM platforms, financial analysis tools, and sales tracking systems is typically required. Excellent communication, negotiation, and problem-solving skills help you build trust and resolve client issues effectively. These abilities are crucial for retaining clients, driving revenue, and fostering long-term business partnerships.
What is the difference between Business Client Manager vs Account Executive?
| Aspect | Business Client Manager | Account Executive |
|---|---|---|
| Primary Role | Manages ongoing client relationships and ensures client satisfaction | Generates new business and acquires new clients |
| Work Environment | Typically works in account management or client services teams | Often in sales teams, focusing on prospecting and closing deals |
| Required Credentials | Relevant experience in client management, sometimes certifications in sales or customer service | Sales experience, often with a focus on negotiation and communication skills |
The main difference between a Business Client Manager and an Account Executive is their focus: the Business Client Manager maintains and nurtures existing client relationships, while the Account Executive primarily seeks new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their day-to-day responsibilities differ significantly.
What skills do you need to be a business client manager?
A business client manager needs strong communication and interpersonal skills to build relationships with clients, along with sales and negotiation abilities. They should have a good understanding of business operations, marketing, and customer service, often supported by proficiency in CRM software and relevant certifications. Analytical skills and the ability to manage multiple accounts are also important for success in this role.
What cities in Utah are hiring for Business Client Manager jobs?
Cities in Utah with the most Business Client Manager job openings:
Client Manager
Midvale, UT
Gallagher
• Insurance Services • 10K+ employees10,000+ employees
Full-time
Re-posted 18 days ago
Arthur J. Gallagher & Co. rating
7.6
Based on 93 frontline employees who took The Breakroom Quiz
Job description
Introduction
How you'll make an impact
About You
Compensation and benefits
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
How you'll make an impact
The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor.
The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
About You
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Qualifications:Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
What Arthur J. Gallagher & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Arthur J. Gallagher
Sourced by ZipRecruiter
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Rolling Meadows, IL, US
Year founded
1927