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Business Analyst Ticketing System Analyst Jobs (NOW HIRING)

Business System Analyst Apply now Job no: 505173 Work type: Full Time Regular Location: Remote Categories: Project Management/Business Analyst You will spend your day creating documentation ...

As a Senior Business Systems Analyst on the team, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible.

Experience as a business analyst in gathering requirements and conducting fit/gap analysis with subject matter experts. Experience in performing hands-on end-to-end system integration testing with ...

Business Systems Analyst Location: 100% onsite at the Santa Clara, CA office. Initial Assignment Length: 12 months with possibility of extension depending on business needs and candidate performance ...

Business Analyst

Mason, OH · On-site

$53 - $58/hr

Business Analyst /System Analyst with good experience with Elevance , health insurance domain, Agile and API response. * Mandatory experience in Rx and PBM Should have end to end hands-on experience ...

Business System Analyst

Pittsburgh, PA · On-site

$85K - $100K/yr

The Business System Analyst serves as the critical bridge between business stakeholders and technical teams, translating high-level business requirements into detailed functional specifications. This ...

Gather and document business and system requirements through stakeholder collaboration. * Analyze existing systems and workflows; recommend and design improvements. * Partner with architects ...

Bachelor's degree in IT, Business, or related field. * 6+ years of experience as a Business Systems Analyst or similar role. * Experience with low-code platforms, SQL, and data visualization tools.

You'll work on real systems with real users, alongside a team that invests in developing its people ... Working experience with ticketing and documentation platforms; Atlassian suite (Jira, Confluence ...

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How much do business analyst ticketing system analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for business analyst ticketing system analyst in the United States is $47.43, according to ZipRecruiter salary data. Most workers in this role earn between $35.58 and $59.38 per hour, depending on experience, location, and employer.

What are popular job titles related to Business Analyst Ticketing System Analyst jobs?

For Business Analyst Ticketing System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Business Analyst Ticketing System Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $98,662 per year, or $47.4 per hour.

Business Analyst

Jackson, MS • On-site

Lorven Technologies
IT Services • 51 - 200 employees

Full-time

Re-posted 17 days ago


Job description

Role: Business Analyst
Location: 200 So Lamar St Jackson MS
Must train onsite in Jackson, MS for six weeks, then you can move to remote.
Contract Role
Job description:
Candidate must have experience serving as primary point of contact for users experiencing help desk related issues. Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project. Experience in interacting with DHS program areas and technical staff regarding business and information technology needs. Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails, or chat portals. Experience with escalating issues and identifying complex or recurring problems and escalate them to supervisor/manager for resolution. Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions. Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.
Required Skills/Experience:
  1. Applicants must have at least 5 years of experience with automated system for determining benefits for SNAP, TANF or E&T

Preferred/Not Required:
  1. Proficiency with JIRA (documented change system), Proficiency with Windows applications and Certified Professional Business Analyst.

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About Lorven technologies

Sourced by ZipRecruiter

Lorven Technologies, headquartered in Plainsboro, New Jersey, United States, is a reputable company in the technology industry, specializing in providing effective IT solutions and consulting services. The company's official website, lorventech.com, offers comprehensive insights into its offerings which include but are not limited to software development, IT consulting, project management, and business analysis. Since its inception, Lorven Technologies has been committed to ensuring efficiency and reliability in delivering IT services to its global clientele, establishing itself as a trusted name in the industry.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

2001

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