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ADMINISTRATIVE ASSISTANT (CUSTODIAL TEAM) - BUSH AIRPORT

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ADMINISTRATIVE ASSISTANT (CUSTODIAL TEAM) - BUSH AIRPORT

Salary

$1,848.00 - $2,332.42 Biweekly

Location

2800 N Terminal Road

Job Type

Full Time

Job Number

39053

Department

Houston Airport System

Opening Date

06/11/2026

Closing Date

6/18/2026 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications Accepted From: ALL PERSONS INTERESTED

Division/Section: Terminal Management – IAH /Custodial Services

Workdays & Hours*: Monday-Friday, 8:00am-5:00pm (subject to change)

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Custodial Services is committed to delivering a 5-star experience for all passengers traveling through Houston’s airports. This responsibility encompasses all guest-facing services from the moment a passenger enters an airport facility until departure, and upon arrival through exit from the airport.

The department is responsible for maintaining the aesthetic appearance, functional condition, operational readiness, and overall ambiance of airport facilities and amenities. Custodial Services also serves as the primary liaison with airlines, federal agencies, and guest-facing service providers responsible for cleaning operations throughout the airports.

Position Summary

The Administrative Assistant provides administrative and operational support to the Custodial Services Business Unit. This position is responsible for assisting with daily business operations by interpreting and applying departmental policies, procedures, rules, and regulations. The Administrative Assistant serves as a key resource in coordinating personnel-related activities, office management functions, and departmental communications.

Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.

The Administrative Assistant duties include but are not limited to:

• Provide administrative support to the Custodial Services leadership team and business unit staff.

• Assist with personnel administration, purchasing processes, budget tracking, payroll support, and general office management duties.

• Prepare, edit, and distribute correspondence, memorandums, reports, presentations, and other business documents.

• Coordinate and support recruitment activities, including scheduling interviews, assisting with candidate communications, facilitating onboarding processes, and coordinating new employee training schedules.

• Assist in tracking and monitoring departmental expenditures and administrative processes.

• Attend meetings as a representative of the business unit when assigned and prepare meeting minutes for distribution to stakeholders.

• Serve as a liaison between department staff and internal or external stakeholders as needed.

• Provide exceptional customer service and professional support to employees, airport partners, and guests.

• Performs other duties as assigned

Skills and Competencies

• Strong organizational, administrative, and time-management skills

• Excellent written and verbal communication abilities

• Proficiency in Microsoft Office Suite and other business software applications.

• Ability to manage multiple priorities in a fast-paced environment.

• Ability to maintain confidentiality and exercise sound judgment.

• Ability to work independently while supporting a diverse team of operational and administrative personnel.

This position plays a critical role in supporting the operational success of Custodial Services and ensuring the department remains organized, responsive, and effective in delivering a world-class airport experience.

WORKING CONDITIONS

The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's Degree in Business Administration, Liberal Arts, or a related field.

EXPERIENCE REQUIREMENTS

One year of administrative experience is required.

Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference will be given to applicants with previous Aviation Industry experience. Experience with Kronos and other payroll systems functions is a plus. Proficient with Microsoft Word and Excel is highly desired.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE 17

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting:

http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852.

If you need special services or accommodations, call 281-233-1852 (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit:

https://www.youtube.com/watch ?v=EDWLV sJFoM.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Supplemental Insurance

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 13 city holidays, plus one floating holiday

• Compensable Sick Leave

• Personal Leave

• Flexible schedules

• Hybrid-Telework for eligible positions

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Paid Prenatal, Parental and Infant Wellness Leaves

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes

• No

02

Are you a Houston Airport System employee?

• Yes

• No

03

What is the highest level of education you have completed?

• Less than High School Diploma/GED

• High School

• Associate degree

• Bachelor degree

• Masters degree or beyond

04

Please select the degree concentration that applies to you

• Aviation Management

• Public Administration

• Business administration

• Other closely related field

• No Degree

05

How many years of verifiable professional administrative experience do you possess?

• LESS than 1 year

• 1 to LESS than 3 years

• 3 to LESS than 5 years

• 5 or MORE years

• No experience

06

Please indicate your level of proficiency in Microsoft Office products (Word, Excel, PowerPoint, Outlook).

• BEGINNER: Perform daily word processing tasks, enter and correct data, modify a workbook, format a Worksheet, creates a new e-mail message, checking e-mail.

• INTERMEDIATE: Basic formatting and create a variety of templates, merges; manage table data, sort and filter merges, reply, forward, print and delete an e-mail message.

• ADVANCED: Manage table data, sort and filter merges, advanced techniques for analyzing and manipulating data in Excel. delete e-mails from the In box, Sent Items and Deleted Items folders, Add, edit, move and delete appointments on your calendar.

• EXPERT: Produce table of contents, footnotes, endnotes, bookmarks, manage Macro commands, and create MS Excel applications, managing multiple calendars.

• No Experience

07

Please describe your Work Setting Experience (check all that apply and are verifiable)

• Aviation Industry

• Customer Service

• Other

• None of the above

08

Please describe your administrative experience with the Airport Industry or Customer Service Industry. "See Resume" is not acceptable, and if no experience, please answer "N/A".

09

Describe your experience with Kronos or other payroll/timekeeping systems, including how you handled employee time records, payroll-related data, or attendance tracking.

Required Question