Bus Operations Manager Jobs in Chicago, IL (NOW HIRING)

SALARY

$80,210.66

POSITION SUMMARY

Under general supervision, performs various activities in support of the Bus Operations department, including performing organization-wide data analytics, strategic project support, departmental administrative support, and special projects.

PRIMARY RESPONSIBILITIES

* Collects, analyzes, and evaluates data gathered from various projects and synthesizes the data into meaningful reports and presentations.

o Performs research and gathers information and/or data related to assigned projects.

o Updates logs, records, and databases with data gathered for analysis according to record-keeping practices.

o Creates detailed and concise presentations and reports based on analysis performed and provides reports to management.

* Provides project management functions for Bus Operations.

o Initiates, organizes, and coordinates various projects, special assignments, and support activities as assigned.

o Produces complex correspondences, reports, and presentations using software for work processing, spreadsheets, and graphics.

o Executes project management strategies and functions, and works closely with other departments, as directed, related to special projects and initiatives.

o Manages and administers special functions exclusive to the department.

o Assists in developing and administering programs, procedures, goals and objectives.

o Develops methods to improve workflow and processes.

* Prepares and approves payroll information for department employees.

o Prepares and processes paperwork and submits to payroll as needed.

o Maintains and provides information to assist in resolving payroll disputes.

o Ensures payroll information meets guidelines as outlined in collective bargaining agreements.

o Provides administrative support when necessary.

* Assists in development and implementation of tools, programs, and procedures with the goal of improving communication and workflow within the department. Analyzes and evaluates department work flows and devises and evaluates new methods, tools, and/or processes.

* Acts as a liaison with various departments to aide in project management and completion. Collaborates with internal departments and identifies performance deviations and ongoing areas for further improvement.

* Maintains department documents, reports, and systems as assigned.

o Updates department records to ensure accurate information is maintained.

o Assists in maintaining various computer systems as utilized by department.

o Prepares and processes documents and reports relating to department personnel and distributes copies as needed.

* Performs related duties as assigned, including duties of Administration Manager during periods of absence.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

* None

CHALLENGES

* Organizing and analyzing data from numerous and diverse sources.

* Monitoring budgets against actual financial activities.

EDUCATION/EXPERIENCE REQUIREMENTS

* Bachelor's degree in Business Administration or a related field, plus three (3) years of experience in an administrative position that includes project management, budget management, report preparation, and/or data analysis functions, or an equivalent combination of education and experience relating to this position.

PHYSICAL REQUIREMENTS

* Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Working knowledge of business analysis standards and processes.

* Working knowledge of project management methodologies.

* Working knowledge of administrative management policies and procedures.

* General knowledge of transit operations.

* General knowledge of the principles and practices in budget management.

* General knowledge of pertinent laws and regulations.

* Advanced computer and analytical skills.

* Advanced MS Office Suite (Word, Excel, Access) skills.

* Good oral and written communication skills.

* Good project management and analytical and decision making abilities.

* Ability to work with sensitive information while maintaining strict confidentiality.

* Ability to report findings in a clear and concise manner.

* Ability to prepare detailed analytical reports.

* Ability to verify accuracy and completeness of forms and databases.

* Ability to present information and report updates effectively.

* Ability to gather and analyze information.

* Ability to work independently without supervision.

* Ability to work to collaborate and work in a team environment.

WORKING CONDITIONS

* General office environment.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Personal computer and related software.

Additional Details Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER
No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.
During the hiring process, CTA's Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.
Please click link below to review the benefits offered at the CTA.
https://www.transitchicago.com/hrbenefits/

Primary Location: USA-Illinois-Chicago

Job: Bus Operations

Job Posting: Jul 24, 2026, 12:40:44 PM

Position Type: Full-time Permanent (FTP)