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Building Reception Jobs in Massachusetts (NOW HIRING)

Oversee daily operations of corporate office in Seaport, including management of the reception team ... Serve as deputy to Director, Office Management in any building security or facilities related ...

As a Security Officer Enhanced Part Time Reception Services in Quincy, MA, this role is designed to ... building personnel regarding access concerns or unusual activity. * Respond to incidents and ...

Receptionist

Boston, MA · On-site

$20/hr

The position combines reception, office coordination, vendor onboarding support, and move logistics ... Experience working with building management or tenant portals such as the Cove Tenant Portal.

Directs visitors to the appropriate company personnel, making sure all customers entering the building are given badges. * Maintains safe and clean reception area by complying with procedures, rules ...

Directs visitors to the appropriate company personnel, making sure all customers entering the building are given badges. * Maintains safe and clean reception area by complying with procedures, rules ...

Lobby Ambassador

Maynard, MA · On-site

$14.75 - $18.50/hr

... with building services for site maintenance coordination and check-ins. * Implement and monitor standards of service to meet and exceed expectations, assist with support for meetings, reception ...

Lobby Ambassador

Maynard, MA · On-site

$15.75 - $20.25/hr

... with building services for site maintenance coordination and check-ins. * Implement and monitor standards of service to meet and exceed expectations, assist with support for meetings, reception ...

Lobby Ambassador

Boston, MA

$15.25 - $19/hr

... with building services for site maintenance coordination and check-ins. * Implement and monitor standards of service to meet and exceed expectations, assist with support for meetings, reception ...

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Building Reception information

What is the difference between Building Reception vs Building Concierge?

AspectBuilding ReceptionBuilding Concierge
Primary RoleGreeting visitors, managing access, and handling inquiriesProviding personalized services, assisting residents or tenants, and coordinating amenities
Work EnvironmentFront desk area in commercial or residential buildingsLobby or common areas with a focus on resident or guest services
CredentialsBasic customer service skills, sometimes security or reception trainingCustomer service, hospitality, or concierge certifications often preferred

Building reception staff primarily handle visitor check-ins and inquiries, while building concierges offer personalized services and assist residents or tenants. Both roles are customer-focused but differ in scope and responsibilities, with concierges providing a higher level of service and assistance.

What is a building receptionist?

A building receptionist is an administrative professional who manages the front desk of a building or office, greeting visitors, answering phones, and directing inquiries. They often handle security procedures, maintain visitor logs, and use communication tools like phones and intercom systems to support daily operations.

What qualifications do you need to be a building receptionist?

Building receptionists typically need a high school diploma or equivalent, strong communication and customer service skills, and proficiency with basic office software. Some positions may require previous experience in reception or administrative roles, and good organizational skills are important for managing visitor logs and phone systems.
Infographic showing various Building Reception job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Reception and Mail Room Team

Northampton, MA • On-site

CheckWriters
11 - 50 employees

$19 - $22/hr

Part-time

Posted 16 days ago


Job description

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location.

Checkwriters is a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software — we don’t just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider. 

Who we’re looking for:

Working as part of the Client Support Team, our reception and mail room assistants play a crucial role in ensuring the timely delivery of our clients’ pay checks. You will be responsible for printing, sealing, and packaging paychecks, as well as assisting with general mailroom duties. There will occasionally be a need for this role to work in reception where you will be answering phones and transferring calls, assisting clients who pick up their paychecks, and aiding visitors in the building.

This position is scheduled to work 9:00 AM - 3:00 PM, Monday – Wednesday with additional hours and/or days needed during staff absences or peak times.

Key Responsibilities:

  • Operate mail room equipment such as printers and sealing machines.
  • Package paychecks, and other confidential documents, accurately and efficiently.
  • Prepare outgoing mail and packages.
  • Answer phones while at the front desk.
  • Greet clients who enter the building.
  • Maintain all confidentiality and safety procedures and policies.
  • Communicate with the Client Support department regarding any issues that may arise.

Qualifications:

  • Ability to stand for long periods of time and use printing/sealing equipment.
  • Ability to communicate effectively and work as a team.
  • Experience working in a reception or mail room role is preferred.