Job Summary:
Microsoft is a leading technology company that empowers every person and organization on the planet. As a Principal Site Reliability Engineer, you will set technical and operational direction for reliability across Substrate workloads and lead complex initiatives while influencing architecture and engineering practices.
Responsibilities:
• Define and drive reliability strategy, SLO frameworks, and operational best practices across Substrate workloads in highly regulated environments
• Serve as an actively engaged senior on-call engineer (OCE), participating in on-call rotations and leading incident response for Substrate services in regulated environments.
• Provide hands-on leadership during the most complex or high-impact incidents, setting technical direction and response strategy.
• Drive high-quality post-incident reviews that result in durable, systemic engineering improvements across teams.
• Architect and deliver large-scale automation, observability, and self-healing solutions.
• Drive architectural decisions and define software engineering standards that make reliability, security, and compliance intrinsic to Substrate services.
• Influence service design and engineering decisions across organizational boundaries.
• Mentor senior and principal engineers and shape the long-term technical direction of the SRE discipline.
• Represent Substrate SRE perspectives with senior leadership and cross-functional partners.
Qualifications:
Required:
• Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience.
• Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role.
• This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments.
• For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation.
• For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements.
• Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them.
• Candidates may begin work while required background investigations are in progress; however, failure to obtain or maintain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• In addition, this position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred:
• Doctorate Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration
• OR Master's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 12+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience.
• 7+ years technical experience working with large-scale cloud or distributed systems.
• 3+ years people management experience
• Experience operating or supporting services in regulated, sovereign, or compliance-sensitive environments.
Company:
Microsoft provides computer software, consumer electronics, cloud computing platforms, and digital enterprise systems. Founded in 1975, the company is headquartered in Redmond, USA, with a team of 10001+ employees. The company is currently Late Stage.