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Broadband Tech Jobs in Iowa (NOW HIRING)

MediaCom

Broadband Specialist I

Des Moines, IA · On-site

Broadband Specialist I Since 1995, Mediacom Communications has become a coast-to-coast presence ... We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications ...

MediaCom

Broadband Specialist I

Des Moines, IA · On-site

Broadband Specialist I Since 1995, Mediacom Communications has become a coast-to-coast presence ... We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications ...

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Broadband Tech information

See Iowa salary details

$13

$19

$30

How much do broadband tech jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for broadband tech in Iowa is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.36 per hour, depending on experience, location, and employer.

What is a broadband tech?

Broadband Techs, also known as broadband technicians, are professionals who install, maintain, and repair internet, cable, and other telecommunications services for residential and business customers. They typically work for internet service providers or telecommunications companies, ensuring that broadband connections are functional and troubleshooting any connectivity issues. Their responsibilities include setting up equipment, running cables, testing signal strength, and providing customer support. Broadband Techs need a solid understanding of networking, electronics, and safety procedures. They often travel to customers' locations and may work both indoors and outdoors.

What are the key skills and qualifications needed to thrive as a broadband tech?

To thrive as a Broadband Tech, you need strong technical knowledge of telecommunications systems, networking fundamentals, and typically a high school diploma or technical certification. Familiarity with tools such as cable testers, signal meters, and experience with fiber optic or coaxial cable installation is essential. Excellent problem-solving skills, attention to detail, and effective communication are vital soft skills for interacting with customers and troubleshooting issues. These skills ensure reliable service delivery, customer satisfaction, and safe, efficient installation and maintenance of broadband networks.

What are some typical challenges faced by broadband techs in the field and how can they be managed?

Broadband Techs often encounter challenges such as troubleshooting connectivity issues in diverse environments, working in adverse weather conditions, and managing tight service schedules. Effective communication with customers and team members is crucial for resolving technical problems efficiently. Staying updated on evolving technology and safety protocols also helps techs adapt to new equipment and installation standards, ensuring high-quality service delivery and minimizing downtime.

What is the difference between Broadband Tech vs Cable Installer?

AspectBroadband TechCable Installer
CertificationsFiber Optic Certification, Network+Cable Installation Certification
Work EnvironmentIndoor and outdoor, technical troubleshootingPrimarily outdoor, installation sites
Industry UsageTelecommunications, internet providers
Job FocusInstalling, maintaining broadband networksInstalling cable TV and internet connections

Broadband Tech professionals focus on installing and maintaining high-speed internet networks, often involving fiber optics and technical troubleshooting. Cable Installers primarily set up cable TV and internet services at customer locations. While both roles involve installation and customer interaction, Broadband Tech roles require more technical certifications and work on complex network infrastructure, whereas Cable Installers focus on physical cable setup.

How to become a broadband technician?

To become a broadband technician, you typically need a high school diploma or equivalent, along with technical training or an associate degree in telecommunications, networking, or a related field. Relevant skills include knowledge of networking protocols, cabling, and troubleshooting, and obtaining certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects. On-the-job training is common, and technicians often work in environments requiring physical activity and problem-solving skills.

What are popular job titles related to Broadband Tech jobs in Iowa?

For Broadband Tech jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Broadband Tech jobs in Iowa look for?

The top searched job categories for Broadband Tech jobs in Iowa are:

Broadband Tech jobs near you
Infographic showing various Broadband Tech job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,419 per year, or $19.9 per hour.

Broadband Specialist I

Ottumwa, IA • On-site

Mediacom Communications Corporation
Media and Telecom • 1 - 5K employees
Learn more about Mediacom Communications Corporationexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Position: Broadband Specialist I
Who we are:
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview:
As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.
Company Benefits:
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:
  • Company provided vehicle and gas card!
  • Paid on the job training and opportunity to promote quickly!
  • Company provided tools, tablet, and phone!
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Pay increases through self-guided training!
  • Performance bonus potential!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Company provided uniforms and boots!
  • Employee Wellness Program!

Position Responsibilities:
  • Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
  • Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
  • Analyze picture quality and judges' acceptability of picture delivered following installation of cable service.
  • Work with connectors, fasteners and wire and use hand tools.
  • Use customary CATV hand and power tools in performance of job duties.
  • Complete appropriate paperwork functions as prescribed by system management.
  • Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices.
  • Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.
  • Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces.
  • Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages.
  • Read general drop system layouts from blueprints.
  • Inform customers of FCC Rules and Company policies as they pertain to customers.
  • Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance.
  • Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions.
  • Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed.
  • Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience.

Position Requirements:
  • No experience required.
  • High school diploma or GED required.
  • Valid driver's license required: satisfactory driving record required.
  • General level of mechanical and consumer devices knowledge
  • Ability to interact and communicate with customers and co-workers.
  • Ability to work in high or tight spaces.
  • Ability to work in all weather conditions and at various heights.
  • Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.

Physical Requirements:
  • Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.
Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: The salary range for this position is $14.75 - $17.00 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
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Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact careersassistance@mediacomcc.com or dial 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.

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