ZipRecruiter

Log In

1

Breast Pump Customer Service Jobs (NOW HIRING)

VieMed

Breast Pumps Specialist

Cortland, IL

Processing incoming breast pump and supply orders/resupply orders to ensure accurate and timely ... Possess excellent customer service skills * Be able to work both independently and with a team * Be ...

VieMed

Breast Pumps Specialist

Cortland, IL · On-site +1

Processing incoming breast pump and supply orders/resupply orders to ensure accurate and timely ... Possess excellent customer service skills * Be able to work both independently and with a team * Be ...

Riverside Health System Non-Providers

$27.30 - $37.58/hr

... customers in obtaining Physicians order for breast pump order or an outpatient lactation ... Seeks opportunities to provide in-service breast feeding educational training to improve patient ...

Riverside

$27.30 - $37.58/hr

... customers in obtaining Physicians order for breast pump order or an outpatient lactation ... Seeks opportunities to provide in-service breast feeding educational training to improve patient ...

next page

Showing results 1-20

All JobsBreast Pump Customer Service Jobs

Breast Pump Customer Service information

See salary details

$9

$18

$26

How much do breast pump customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for breast pump customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Breast Pump Customer Service Representative, and why are they important?

To thrive as a Breast Pump Customer Service Representative, you need strong product knowledge, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic healthcare or insurance documentation is often required. Excellent communication, patience, and empathy are vital soft skills for supporting new mothers and resolving sensitive issues. These skills ensure customers receive accurate information, compassionate support, and efficient service during an important time in their lives.

What does a Breast Pump Customer Service representative do?

A Breast Pump Customer Service representative assists customers with inquiries related to breast pumps, such as helping with product selection, troubleshooting issues, processing orders, and providing guidance on insurance coverage and reimbursement. They offer support through phone, email, or chat, and often help new parents understand how to use and maintain their breast pumps effectively. Their goal is to ensure customers have a positive experience and receive the support they need throughout the process.

What is the difference between Breast Pump Customer Service vs Breast Pump Technical Support?

AspectBreast Pump Customer ServiceBreast Pump Technical Support
CredentialsCustomer service certifications, communication skillsTechnical certifications, product knowledge
Work EnvironmentCall centers, online support, retailTechnical call centers, on-site troubleshooting
Employer & IndustryBreast pump manufacturers, healthcare providersManufacturers, medical device companies
Search & Comparison IntentCustomer assistance, product info, order supportTechnical issues, device troubleshooting, repairs

Breast Pump Customer Service focuses on assisting customers with product inquiries, orders, and general support, while Breast Pump Technical Support handles technical troubleshooting and device repairs. Both roles require strong communication skills, but technical support demands more specialized product knowledge. Understanding these differences helps job seekers find the right fit within the industry.

What are some common challenges faced by Breast Pump Customer Service representatives, and how are they typically addressed?

Breast Pump Customer Service representatives often encounter sensitive and urgent inquiries from new parents who may be experiencing stress or discomfort. A common challenge is providing empathetic, accurate guidance on product setup, troubleshooting, and insurance coverage. Representatives are trained to stay up-to-date on product details and insurance regulations, and they frequently collaborate with healthcare professionals and insurance providers to resolve complex cases. Supportive team environments and ongoing training help staff manage these challenges effectively while maintaining a high standard of care.
More about Breast Pump Customer Service jobs
What are the most commonly searched types of Breast Pump Customer Service jobs? The most popular types of Breast Pump Customer Service jobs are:
What job categories do people searching Breast Pump Customer Service jobs look for? The top searched job categories for Breast Pump Customer Service jobs are:
Breast Pump Customer Service jobs near you
Infographic showing various Breast Pump Customer Service job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Breast Pumps Specialist

VieMed

Cortland, IL

Full-time

Re-posted 24 days ago

VieMed rating

6.7

Company rating: 6.7 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

General Responsibilities:  

  • Processing incoming breast pump and supply orders/resupply orders to ensure accurate and timely dispensing of products to patients. 
  • Patient contact regarding their order  
  • Sales order creation
  • Email follow up
  • Text communications 
    Ideal Candidates:  
  • Possess excellent customer service skills 
  • Be able to work both independently and with a team 
  • Be friendly, compassionate, and reliable 
  • Ability to execute coordinated efforts in the interest of the common cause.  

Qualifications:  

  • H.S. Diploma or equivalent 

No experience necessary. Extensive on-the-job training will be provided. Strong emphasis on positive attitude, ability to work within a team, and attention to detail.  

We are an equal opportunity employer, and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

By submitting your application and participating in the interview process, you acknowledge and consent that interviews, video meetings, phone screenings, and other recruiting interactions may be recorded for evaluation, training, quality assurance, compliance, and hiring purposes. These recordings may be reviewed by authorized company personnel and may be processed using artificial intelligence or automated tools to assist with notetaking, transcription, scheduling, candidate evaluation support, and other recruiting functions. No employment decision will be based on automated processing.  By submitting an application and participating in the interview process, you acknowledge and consent to the recording and processing in accordance with applicable laws and company privacy policies.

What VieMed employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply