IT Store Support Technician
Laval, QC · On-site
Web applications, networks, protocols, and email (SMTP, POP3) knowledge * Working knowledge and ... brand, and digital experts; stylists, photographers, and graphic designers; all the way to store ...
IT Store Support Technician
Laval, QC · On-site
Web applications, networks, protocols, and email (SMTP, POP3) knowledge * Working knowledge and ... brand, and digital experts; stylists, photographers, and graphic designers; all the way to store ...
Brand Web Designer information
What is a brand web designer?
Brand Web Designers are professionals who create and maintain websites that align with a company's brand identity. They ensure that the visual elements, layout, colors, and typography of a website reflect the brand's values and messaging. Besides focusing on aesthetics, they also prioritize user experience and functionality. Their work helps businesses establish a strong online presence and communicate their brand story effectively to their target audience.
What skills and qualifications are needed to thrive as a brand web designer?
To thrive as a Brand Web Designer, you need expertise in visual design, branding principles, and web design, often backed by a degree in graphic design or a related field. Proficiency in design tools like Adobe Creative Suite, Figma, and knowledge of HTML/CSS are typically required. Strong communication, creativity, and collaboration skills help you interpret brand vision and work effectively with stakeholders. These competencies ensure cohesive, engaging web experiences that accurately represent and elevate a brand’s identity.
How does a brand web designer typically collaborate with marketing and development teams during a website project?
Brand Web Designers play a central role in bridging creative vision and technical implementation. They frequently collaborate with marketing teams to ensure that the website reflects brand messaging and meets campaign goals. At the same time, they work closely with developers to communicate design specifications, ensure responsive layouts, and troubleshoot visual inconsistencies. This collaborative approach ensures a cohesive user experience that aligns with both brand standards and technical feasibility.
What is the difference between Brand Web Designer vs Graphic Web Designer?
| Aspect | Brand Web Designer | Graphic Web Designer |
|---|---|---|
| Primary Focus | Creating websites that reflect brand identity and messaging | Designing visual elements for websites, including graphics and layouts |
| Skills & Certifications | Web design, branding, UX/UI, graphic design, Adobe Creative Suite | Graphic design, web design, Adobe Creative Suite, visual communication |
| Work Environment | Design agencies, corporate marketing teams, freelance | Design agencies, freelance, corporate marketing teams |
| Industry Usage | Used in branding, marketing, advertising | Used in web development, digital media, advertising |
While both roles involve web design skills, a Brand Web Designer focuses on integrating brand identity into website design, ensuring consistency across digital platforms. A Graphic Web Designer emphasizes creating visual elements and graphics for websites, often with a broader focus on visual aesthetics. Understanding these differences helps employers and professionals choose the right role for their needs.
Are brand web designers still in demand?
Brand web designers are still in demand as businesses prioritize strong online presence and branding. Skills in user experience, graphic design, and proficiency with tools like Adobe Creative Suite and web development platforms remain valuable in the industry.
What does a brand and web designer do?
A brand and web designer creates visual identities and designs for websites to communicate a company's brand message effectively. They develop layouts, graphics, and user interfaces using tools like Adobe Photoshop or Sketch, ensuring the design is user-friendly and aligns with brand goals. Their work often involves collaboration with clients and developers to produce cohesive digital experiences.
What cities in Quebec are hiring for Brand Web Designer jobs?
Cities in Quebec with the most Brand Web Designer job openings:
IT Store Support Technician
Laval, QC • On-site
LocalJobShop.ca
Full-time
Re-posted 18 days ago
Key responsibilities
Provide IT support to store employees and respond to support requests via various channels.
Troubleshoot and resolve issues related to POS systems, handheld devices, payment terminals, store printers, and Wi-Fi, escalating complex cases as needed.
Perform configuration, installation, and troubleshooting of store technology equipment and systems, and maintain documentation of issues and solutions.
Job description
Location Details: Head Quarters
PostalCode: H7X 4G8
Category: Corporate
Requisition Number: 19977-IT-02-24-2026
Date Opened: February 24, 2026
Number of Openings: 1
Job Type: Permanent
Pay Class: Full Time
Education: Some College/Certification completed
Career Level: Mid-Level
Who We Are:
Hey, we're Ardene!
We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!
We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.
We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.
Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.
https://ardenecorporate.com/life-at-ardene
Description:
WHO YOU ARE:
Reporting to the Service Desk Lead, the IT Store Support Technician will play a key role on our IT team, acting as the first point of contact to support IT operations for Ardene stores. You will be critical in ensuring the quality of the service provided while improving network efficiency and fostering its growth. Your responsibilities will include, but are not limited to:
- Providing IT support, as a first point of contact for store employees;
- Receiving and responding to requests (in person, by phone, e-mail or through internal ticketing systems),
- Resolving and prioritizing urgent store-impacting issues (e.g., POS downtime), monitoring progress, and ensuring resolution in line with operational service levels;
- Identifying issues impacting POS systems, handheld devices, payment terminals, store printers, and store Wi-Fi, finding timely solutions, and escalating when required;
- Escalating technically complex cases to the appropriate members of the IT team;
- Performing tasks related to the configuration, installation, operation, and troubleshooting of POS registers, debit/credit terminals, back-store computers, printers, handheld inventory devices, digital signage, and store communication systems;
- Providing store associates with basic troubleshooting guidance and training on store technology systems, POS functions, and operational tools;
- Maintaining clear documentation of recurring store-level issues and solutions to support knowledge sharing within the district/region;
- Participating in testing and documenting new technical features when required;
- Monitoring the creation of user accounts and accesses to the IT systems such as POS, inventory platforms, and company communication portals;
- Managing all computer equipment and systems (monitoring, repairs, warranties, contact with suppliers);
- Perform regular performance audits of servers, databases, and security logs;
- Respond to performance, availability, and security issues on real-time servers;
- Document recurring maintenance activities;
- Configure, optimize, and activate/rollout new systems according to specific requirements;
- Help architect infrastructure expansion to fit a rapidly changing environment;
- Plan & rollout software updates;
- Other tasks and projects as assigned.
WHAT YOU'LL NEED:
- Post-secondary education in a relevant field of study; technical certification an asset;
- Two years of customer service in a support position (helpdesk, technical call centre or equivalent) within a fairly complex environment considered an asset;
- Technical knowledge of Windows OS, OSX , LAN/WAN, and Office business applications
- Web applications, networks, protocols, and email (SMTP, POP3) knowledge
- Working knowledge and experience with documentation, data & reporting tools including Excel
- Strong time management skills
- Natural propensity for customer service, demonstrated ability to "multi-task" effectively in a fast- paced, technical environment and a clear aptitude for problem solving;
- Excellent spoken and written communication (English and French)
- Sharp analytical skills as well as strong organizational abilities;
- Strong sense of teamwork
- Ability to work in-office in Laval
GROW WITH US!
We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.
Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!
Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.