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Branch Support Representative Jobs in Wisconsin (NOW HIRING)

Packer Fastener

Branch Sales Support

Wausau, WI · On-site

$20.25 - $27.75/hr

The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and ...

Kohler Credit Union

Branch Manager

West Bend, WI · On-site

$61K - $71K/yr

Support consumer lending and credit decisions while promoting sound risk management. * Analyze ... Build relationships within the local community while representing Kohler Credit Union. * Lead by ...

Superior Choice Credit Union

Branch Manager

Superior, WI · On-site

$55K - $70K/yr

They are team builders, relationship developers, community representatives, and trusted advocates ... Support special projects and organizational initiatives as needed What Makes You a Great Fit? You ...

Socket.dev

Branch Experience Manager

Oshkosh, WI · On-site

Support onboarding, training, and cross-training of branch employees * Reinforce accountability ... Represent the bank professionally within the community and serve as a visible ambassador for the ...

Citizens Bank - WI

Branch Manager

Mukwonago, WI · On-site

This role includes managing branch staff, developing sales strategies, supporting portfolio ... Represent the bank to customers and community members in a courteous, professional manner

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Infographic showing various Branch Support Representative job openings in Wisconsin as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Branch Sales Support

Wausau, WI

PACKER FASTENER AND SUPPLY INC
See more jobs at PACKER FASTENER AND SUPPLY INCexternal

$20.25 - $27.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Packer Fastener is seeking a full-time, Branch Support team member to join us at our Wausau Branch!

The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and accomplishment of Packer’s Strategy and Vision while promoting our company Swagger.

About Us

At Packer Fastener, we’re more than just fasteners — we’re a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we’ve expanded throughout the Midwest and beyond, driven by a people-first culture we call “Swagger.” Our team is the reason for our success, and we’re always looking for great people to help us serve more customers every day.

Primary Duties:

Sales & Customer Support

  • Partner with the sales team to support day-to-day customer needs and sales activities
  • Respond to customer inquiries and help identify solutions to meet their needs
  • Manage and expedite blanket orders for priority accounts
  • Monitor open orders and proactively communicate updates to customers
  • Provide exceptional customer service and build strong customer relationships
  • Assist with quotes, order follow-up, product information, and other sales-related activities
  • Learn Packer’s products, systems, processes, and sales strategies to become a trusted resource for our customers and team

Cross-Functional Branch Support

  • Communicate with vendors regarding order status, lead times, and discrepancies
  • Partner with Procurement, Warehouse, Inside Sales, and Outside Sales to ensure customer needs are met
  • Assist with order fulfillment, receiving, shipping, and inventory management
  • Perform local deliveries using a company vehicle
  • Service customers on-site, including bin stock and vending machine support
  • Identify opportunities to improve processes, customer service, and branch efficiency
  • Take on additional responsibilities and projects based on the needs of the branch

As a Packer Fastener team member you'll also have:

  • Hourly Pay + Profit Sharing Bonus Eligible
  • Immediate PTO, Paid Holidays, and Volunteer Time Off
  • Flexible Schedules
  • Medical, Dental and Vision Insurance (eligible the 1st of the month after start date)
  • Short- & Long-Term Disability
  • 401(K) with Company Match
  • Continued Education – Educational Assistance
  • Employee Assistance Program (with free counseling sessions)
  • Career Growth Potential
  • Employee Wellness Program (with rewards)
  • Free Physical Therapy provided by Packfit Paramount Fitness partnership
  • Packer Fastener Apparel and Gifts

Qualifications

  • High School education or equivalent.
  • Exhibits company Swagger.
  • Highly motivated, handle multiple priorities with high attention to detail, and strong time management skills.
  • Knowledge of product lines and pricing structure.
  • Ability to think critically and solve practical problems.
  • Basic math skills with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages.
  • Excellent written and verbal communication skills.
  • The ability to lift, slide, and lower packages that typically weighs 25lbs-50lbs and may weigh up to 75lbs.
  • Proficient in common computer software including Microsoft Office and database software.
  • Must have a valid driver’s license and acceptable driving record. Must be able to obtain coverage through company's auto insurance carrier according to company Driver Safety Policy.

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