ZipRecruiter

Log In

1

Bpo Vendor Partner Manager Jobs (NOW HIRING)

Intuit

Staff Vendor Partner Manager

San Diego, CA · On-site

$147K - $200K/yr

Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders * Experience with contact center KPIs, WBR/MBR ...

Intuit

Staff Vendor Partner Manager

San Diego, CA · On-site

$147K - $200K/yr

Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders * Experience with contact center KPIs, WBR/MBR ...

Intuit

Staff Vendor Partner Manager

San Diego, CA · On-site

$147K - $200K/yr

Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders * Experience with contact center KPIs, WBR/MBR ...

Intuit Inc.

Staff Vendor Partner Manager

San Diego, CA · On-site

$147K - $200K/yr

Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders * Experience with contact center KPIs, WBR/MBR ...

Walker Bowen Talent Partners

BPO Manager

San Antonio, TX · On-site

$65K - $72K/yr

Primary Responsibilities Vendor Partnership Management: * Serve as the primary point of contact between our client and BPO partner sites supporting auxiliary teams. * Build trusted, accountable ...

SafeRide Inc

BPO Manager

San Antonio, TX · On-site

Vendor Partnership Management: * Serve as the primary point of contact between SafeRide Health and BPO partner sites supporting auxiliary teams. * Build trusted, accountable partnerships with BPO ...

SafeRide Health, Inc.

BPO Manager

San Antonio, TX · On-site

Vendor Partnership Management: * Serve as the primary point of contact between SafeRide Health and BPO partner sites supporting auxiliary teams. * Build trusted, accountable partnerships with BPO ...

SafeRide Health

BPO Manager

San Antonio, TX · On-site

Vendor Partnership Management: * Serve as the primary point of contact between SafeRide Health and BPO partner sites supporting auxiliary teams. * Build trusted, accountable partnerships with BPO ...

Walker Bowen Talent Partners

BPO Manager

San Antonio, TX · On-site

$105K - $105K/yr

Build trusted, accountable partnerships with BPO site leadership across multiple vendors and ... Partner with Workforce Management on staffing plans, forecasts, and schedule adherence across ...

Instacart

Vendor Operations Senior Associate

OR · On-site +1

Onboarding, milestone tracking, and off-boarding coordination with BPO partners are handled with ... Cross-team initiatives and Vendor Management strategy projects are advanced through stakeholder ...

Chime Financial, Inc

CX Partner Manager

To thrive in this role, you have * 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role. * Professional experience ...

WinsAbove

To thrive in this role, you have * 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role. * Professional experience ...

Chime Financial, Inc

CX Partner Manager

To thrive in this role, you have * 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role. * Professional experience ...

Instacart

Vendor Operations Senior Associate

Onboarding, milestone tracking, and off-boarding coordination with BPO partners are handled with ... Cross-team initiatives and Vendor Management strategy projects are advanced through stakeholder ...

Mosaec

To thrive in this role, you have * 5+ years of experience in Customer Experience, Partner/Vendor Management, BPO operations, or a related operational leadership role. * Professional experience ...

Jackalope Digital LLC

... to lead affirm's global BPO and vendor operations program and serve as a true partner in ... You'll lead a team of Vendor Managers and In-Country Vendor Managers, partner closely with cross ...

next page

Showing results 1-20

All JobsBusiness JobsProcurement JobsSupply Chain Specialist JobsBpo Vendor Partner Manager Jobs

Bpo Vendor Partner Manager information

See salary details

$37K

$99.6K

$173.5K

How much do bpo vendor partner manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for bpo vendor partner manager in the United States is $99,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $113,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Bpo Vendor Partner Manager jobs?

For Bpo Vendor Partner Manager jobs, the most frequently searched job titles are:

Infographic showing various Bpo Vendor Partner Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $99,621 per year, or $47.9 per hour.

Staff Vendor Partner Manager

San Diego, CA • On-site

Intuit
Computer and Electronic Product Manufacturing • 5 - 10K employees
Learn more about Intuitexternal

$147K - $200K/yr

Full-time

Posted 24 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

105th of 247 rated software companies

Job description

We are a high-impact, fast-moving Customer Success organization on a transformational journey. With bold goals and a deep obsession for both customer and expert experiences, we operate at velocity and with purpose to deliver measurable impact at scale. We're looking for a bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both internal operations and external partner ecosystems.
As a Staff-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex strategic initiatives that enhance service delivery, operational efficiency, and customer satisfaction. You will be a critical bridge between internal teams and external partners, ensuring we deliver excellence and innovation across every touchpoint.
Responsibilities
Partner Management & Service Delivery
  • Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment.
  • Hold partners accountable to KPI targets across CSAT, AHT, and Issue Resolution - initiating and tracking performance improvement plans when performance falls below threshold.
  • Facilitate Weekly Business Reviews (WBRs) and Monthly Business Reviews (MBRs), ensuring partners deliver data-driven pre-reads, own root-cause analysis, and execute on improvement actions.
  • Build trusted relationships with senior leaders across partner organizations to co-develop goals and long-term success plans.
  • Act as the voice of the partner internally, resolving escalations and clearing roadblocks that impede performance or customer experience.

Strategic Programs & Transformation
  • Own and drive large-scale, cross-functional initiatives that impact customer support delivery, expert enablement, and operational scalability.
  • Collaborate with internal stakeholders across Product, Operations, Finance, and Technology to co-design and execute strategic programs.
  • Take full ownership of execution details, including program setup, milestone tracking, meeting orchestration, and risk management.
  • Actively contribute to a culture of continuous improvement, bold thinking, and operational excellence.

Data-Driven Insight & Impact
  • Monitor partner performance and staffing views, identifying improvement opportunities and building actionable strategies.
  • Ensure staffing delivery against capacity plans, flagging intraday gaps and coordinating real-time coverage adjustments in partnership with workforce planning.
  • Build executive-level insights to communicate progress, value, and impact of initiatives and partnerships.

Qualifications
  • 8+ years of leadership experience in Vendor Partner Management, Customer Experience, Business Operations, Program Management, or Strategic Partnerships
  • Proven track record managing BPO/vendor partnerships, with a focus on performance management and relationship development across senior stakeholders
  • Experience with contact center KPIs, WBR/MBR cadences, and performance management frameworks
  • Familiarity with expert enablement, change management coordination, and readiness processes in BPO or large-scale service delivery environments
  • Bachelor's degree required; MBA or advanced degree preferred
  • Strong business acumen and customer-centric mindset, with the ability to balance high-level strategy and hands-on execution
  • Demonstrated experience as a self-starter that can quickly and independently assess business requirements and become a trusted subject matter expert
  • Deep analytical skills and comfort with data; able to drive insights, make decisions, and communicate findings effectively
  • Experience leading complex, multi-stakeholder initiatives across functions with measurable business impact
  • Demonstrated resilience, initiative, and ability to adapt in fast-paced, evolving environments

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Diego $147,500 - $200,000

What Intuit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply