ZipRecruiter

Log In

1

Bpo Associate Jobs in California (NOW HIRING)

Fairygodboss

BPO District Manager

San Diego, CA · On-site

$66.10 - $143.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to cloud‑based HR solutions, strategically cross‑sell with other ADP associates by putting the spotlight on ADP's products and solutions. * Serve as a trusted advisor to your clients.

Abzena Inc.

QA Specialist

San Diego, CA · On-site

$90K - $125K/yr

Act as BPO for the Batch Disposition process at Abzena San Diego. This includes ownership of the ... Ability to manage a team and ensure development of respective associates. $90,000 - $125,000 a year ...

C. H. Robinson

Customs Specialist

Long Beach, CA · On-site

$21.76 - $45.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate or bachelor's degree from an accredited college or university in related field * Experience supporting automation-enabled workflows or BPO-integrated operations * Familiarity with customs ...

New

C. H. Robinson

Customs Specialist

Long Beach, CA · On-site

$21.76 - $45.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate or bachelor's degree from an accredited college or university in related field * Experience supporting automation-enabled workflows or BPO-integrated operations * Familiarity with customs ...

New

C. H. Robinson

Customs Specialist

Long Beach, CA · On-site

$21.76 - $45.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate or bachelor's degree from an accredited college or university in related field * Experience supporting automation-enabled workflows or BPO-integrated operations * Familiarity with customs ...

New

All JobsBpo Associate JobsBpo Associate Jobs in California

Bpo Associate information

See California salary details

$10

$19

$32

How much do bpo associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for bpo associate in California is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.38 per hour, depending on experience, location, and employer.

What is a BPO associate?

BPO Associates are professionals who work in Business Process Outsourcing (BPO) companies, providing support services such as customer service, technical support, data entry, or back-office processing for client organizations. Their primary role is to handle tasks that client companies delegate to the BPO firm, often through phone, email, or chat. BPO Associates are trained to follow specific protocols, resolve customer queries, and ensure quality service delivery. The position requires good communication skills, adaptability, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a BPO associate?

To thrive as a BPO Associate, you need strong communication skills, problem-solving abilities, and proficiency in English, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office applications is typically required. Active listening, patience, and adaptability help you manage diverse customer interactions and deliver quality service. These skills and qualities are essential to ensure customer satisfaction, efficient issue resolution, and effective teamwork in a fast-paced environment.

What are some common challenges BPO associates face when handling customer queries, and how can they overcome them?

BPO Associates often encounter challenges such as managing high call volumes, dealing with difficult or irate customers, and adapting to rapidly changing client requirements. To overcome these challenges, associates can develop strong communication and active listening skills, stay updated with product or service knowledge, and practice patience and empathy. Most organizations also provide regular training and support, and encourage collaboration within teams to share solutions and best practices, making it easier to handle complex situations confidently.

What is the difference between Bpo Associate vs Customer Service Representative?

AspectBpo AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, good communication skills
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office settings
Industry UsagePrimarily in BPO/outsourcing companiesVarious industries including retail, telecom, banking
Job FocusHandling customer inquiries, data entry, supportAssisting customers, resolving issues, sales

The main difference between a Bpo Associate and a Customer Service Representative lies in their typical work environment and industry focus. Bpo Associates usually work in outsourcing call centers handling support and data tasks, while Customer Service Representatives work across various industries assisting customers directly. Both roles require similar credentials and focus on customer interaction, but their specific job functions and settings differ.

Do Bpo Associate jobs require a degree?

Bpo Associate jobs typically do not require a college degree, but a high school diploma or equivalent is usually preferred. Employers often look for good communication skills, basic computer knowledge, and customer service abilities rather than formal education credentials.

What are the most commonly searched types of Bpo jobs in California?

The most popular types of Bpo jobs in California are:

What cities in California are hiring for Bpo Associate jobs?

Cities in California with the most Bpo Associate job openings:

Bpo Associate jobs near you

BPO District Manager

Fairygodboss

San Diego, CA • On-site

$66.10 - $143.10/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

ADP is hiring a Major Account Business Process Outsourcing Sales Representative.

Responsibilities
  • Overlay Major Account Sales Representatives within a geographic territory to close sales, win business, and reach sales goals.
  • Implement a top‑down sales strategy targeting Presidents, CEOs, CFOs, and Owners to build a network with C‑level executives.
  • In addition to cloud‑based HR solutions, strategically cross‑sell with other ADP associates by putting the spotlight on ADP's products and solutions.
  • Serve as a trusted advisor to your clients.
  • Develop and maintain relationships with other internal groups within the territory.
Qualifications

Required qualifications:

  • Bachelor's Degree
  • 5+ years of quota‑carrying, outside business‑to‑business sales experience
  • An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills to C‑suite level executives
  • Track record of over‑achieving quota while managing a complex sales process
  • Ability to work in a fast‑paced, team environment
  • Demonstration of successful internal and external partnership in past sales roles
Preferred Qualifications
  • Master's Degree or higher
  • 5‑10 years of relevant experience in HCM, technology, business equipment, finance, accounting or software sales
  • Ability to leverage social media to promote thought leadership ideas and drive business development opportunities in your local market
  • Established network
  • Strong business acumen
  • Thrives under pressure
Why You'll Love Working Here
  • Make your mark. We want you to challenge things and are open to fresh ideas.
  • Stay ahead of the curve. An agile, fast‑paced environment means plenty of opportunities to progress.
  • Find meaning. Feel good as you do work that accelerates progress for employees in organizations all over the world.
  • Become a certified "smarty pants." Ongoing training and development opportunities for even the most insatiable learner.
  • Be your healthiest. Best‑in‑class benefits that start on Day 1, because healthy associates are happy ones.
  • Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.
  • Get paid to pay it forward. Company‑paid time off to volunteer for causes you care about.
Benefits
  • Medical, Dental, Vision, Life Insurance
  • Matched Retirement Savings
  • Wellness Program
  • Short‑ and Long‑Term Disability
  • Charitable Contribution Match
  • Holidays, Personal Days & Vacations
  • Paid Volunteer Time Off
  • And more
Compensation

The compensation for this role is $66,100.00 - $143,100.00 / Year. Base salary offers may vary based on location and experience. Some positions may include additional compensation in the form of bonus, equity or commissions.

Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, applicant merit, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and to behave in a manner that fosters an honest and respectful workplace.

#J-18808-Ljbffr

Apply