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Boxzooka Jobs (NOW HIRING)

Boxzooka

Client Success Manager

Middletown, PA

Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and ...

Boxzooka

Client Success Manager

Middletown, PA · On-site

Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and ...

Boxzooka

General Labor (Pick/Pack) - 2nd Shift

Middletown, PA · On-site

$14.75 - $17.25/hr

Warehouse Associate - 2nd shift About Boxzooka Boxzooka is a technology-driven eCommerce solutions provider specializing in international sales technology and order fulfillment. As we continue to ...

Boxzooka

Operations Manager

Henderson, NV · On-site

Boxzooka currently has an opening for an Operations Manager at its newest distribution center in Las Vegas, NV. This key player would be one of the first positions hired at our new site and must be ...

Boxzooka

Warehouse Associate - 2nd shift

Middletown, PA · On-site

$15.50 - $18.25/hr

Warehouse Associate - 2nd shift About Boxzooka Boxzooka is a technology-driven eCommerce solutions provider specializing in international sales technology and order fulfillment. As we continue to ...

Boxzooka

Account Manager

Middletown, PA · On-site

Account Manager About Boxzooka Boxzooka is a cutting edge, technology driven, retail ecommerce solutions provider specializing in international sales technology and order fulfillment headquartered in ...

Boxzooka

Human Resources Intern

Middletown, PA · On-site

$14.50 - $19.25/hr

HUMAN RESOURCES SUMMER INTERNSHIP About Boxzooka Boxzooka is a technology-driven eCommerce fulfillment and logistics solutions provider, serving some of the fastest-growing retail brands in the ...

Boxzooka

Warehouse Associate - 2nd shift

Middletown, PA · On-site

$15.50 - $18.25/hr

Warehouse Associate - 2nd shift About Boxzooka Boxzooka is a technology-driven eCommerce solutions provider specializing in international sales technology and order fulfillment. As we continue to ...

Boxzooka

General Labor - (Pick and Pack)

Middletown, PA · On-site

$14.75 - $17.25/hr

General Labor (Pick/Pack) - 1st and 2nd Shift About Boxzooka Boxzooka is a technology-driven eCommerce solutions provider specializing in international sales technology and order fulfillment. As we ...

Boxzooka

General Labor - (Pick and Pack)

Middletown, PA

$14.75 - $17.25/hr

General Labor (Pick/Pack) - 1st and 2nd Shift About Boxzooka Boxzooka is a technology-driven eCommerce solutions provider specializing in international sales technology and order fulfillment. As we ...

Boxzooka

Human Resources Intern

Middletown, PA

$14.50 - $19.25/hr

HUMAN RESOURCES SUMMER INTERNSHIP About Boxzooka Boxzooka is a technology-driven eCommerce fulfillment and logistics solutions provider, serving some of the fastest-growing retail brands in the ...

Boxzooka

Warehouse QA Specialist

Middletown, PA · On-site

Support and facilitate special projects initiated by Boxzooka , from planning to completion, collaborating with Client Success Manager teams as needed. * Assist with ad hoc requests, including ...

Boxzooka

Warehouse QA Specialist

Middletown, PA

Support and facilitate special projects initiated by Boxzooka , from planning to completion, collaborating with Client Success Manager teams as needed. * Assist with ad hoc requests, including ...

Boxzooka

Warehouse Associate - 1st shift

Middletown, PA

$15.50 - $18.25/hr

Boxzooka is a cutting-edge, technology-driven, retail eCommerce solutions provider specializing in international sales technology and order fulfillment with our flagship facility located in ...

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Boxzooka information

What types of teams and departments do Boxzooka employees typically collaborate with on a daily basis?

At Boxzooka, team members in roles such as warehouse operations, logistics coordination, and client support regularly collaborate with various departments, including inventory management, IT, and customer service. This cross-functional teamwork ensures that orders are fulfilled accurately and efficiently, and any client-specific requirements are addressed promptly. Employees often participate in daily stand-up meetings and utilize collaborative technologies to communicate updates and resolve challenges quickly, fostering a dynamic and supportive work environment.

What is the difference between Boxzooka vs Delivery Driver?

AspectBoxzooka
Required CredentialsNone specific, may require valid driver’s license
Work EnvironmentWarehouse, delivery routes, customer locations
Industry UsageLogistics, delivery services, e-commerce
Common Search IntentJob roles involving package handling and delivery

Boxzooka typically refers to a logistics or package handling role, often involving warehouse work and delivery routes. A Delivery Driver focuses specifically on transporting goods to customers. While both roles involve delivery, Boxzooka may encompass broader responsibilities like package sorting, whereas Delivery Drivers primarily focus on transportation. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is Boxzooka and what do they do?

Boxzooka is a third-party logistics (3PL) company that provides order fulfillment, warehousing, and shipping services for e-commerce businesses. They help online retailers manage inventory, process orders, and deliver products to customers efficiently. Boxzooka specializes in scalable solutions, technology integration, and international shipping, making it easier for businesses to grow and streamline their supply chain operations.

What are the key skills and qualifications needed to thrive as a Boxzooka warehouse associate, and why are they important?

To thrive as a Boxzooka warehouse associate, you need basic literacy and numeracy skills, attention to detail, and often a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Strong teamwork, reliability, and effective communication make someone stand out in this fast-paced environment. These skills are crucial for ensuring accurate order fulfillment, efficient operations, and customer satisfaction in a logistics setting.
What cities are hiring for Boxzooka jobs? Cities with the most Boxzooka job openings:
What states have the most Boxzooka jobs? States with the most job openings for Boxzooka jobs include:
Infographic showing various Boxzooka job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Client Success Manager

Client Success Manager

Boxzooka

Middletown, PA

Full-time

Posted 9 days ago

Job description

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments to our ecommerce clients and operates in a manner consistent with being recognized as the premier fulfillment provider in our space. His/her approach must create value by delivering consultative and proactive client engagements.
Boxzooka has a professional Customer Support system that assures responsiveness and attention to detail. Our team understands the importance of timely communication, accurate information and resolutions that last. These principles are imbedded in our Continuous Improvement Culture with team members across all departments working together to create satisfied clients.
He/she will follow the Boxzooka Client Experience Playbook, a process for building outstanding client support services. In this role it is critical to be the conduit of information, data, analytics and insight between our brands’ and our operations that support them.
This candidate will facilitate the mutual respect and effective communication vital to this process, while maximizing Boxzooka’s revenues and ensuring that the highest quality service standards are met.
Essential Duties and Responsibilities:
  • Maintaining the client advocate stance.
  • Lead the Client Experience Organization and facilitate the growth of employees as they serve our clients. Create value with consultative and proactive engagements.
  • Becoming entrenched in the business of our clients, understanding their products, strategies and their own organizational workflow.
  • Leverage the Client Experience Playbook to drive results and continuous improvement.
  • Collaborate with operations to find efficiencies and drive towards positive results.
  • Be a proactive member of the Boxzooka Leadership Team by clearly communicating performance levels, areas of opportunity and strategies for outstanding client support.
  • Publishing a summary of weekly client activities highlighting successes and monitoring SLAs.
  • Review the operational processes and provide feedback to the clients and/or internal team on recommendations where efficiencies and cost savings can be realized.
  • Collaborate with fulfillment team to manage client specific service level agreements for all aspects of the workflow
  • Summarize client ticketing data and provide analysis
  • Address all "escalations" and/or ensure that they are properly communicated with the management team for resolution.
  • Obtain client forecasts and communicate information with our operational peers to make them successful in execution. Audit client forecasting accuracy.
Requirements:
  • E-commerce, distribution and/or strong management experience is a plus.
  • Account management leadership experience in a service-oriented company.
  • Must possess strong written and verbal communication skills.
  • Excellent problem-solving capabilities.
  • Proficient with all MS Office applications - especially MS Excel and PowerPoint.
To shine in this role, the ideal candidate will possess:
  • A proven track record in managing customer support teams.
  • Key traits, such as; Initiative, Resourcefulness, Decisiveness, Drive, Adaptability, and Motivational Leadership
  • An understanding of the client management role and required responsiveness to client needs.
  • Strong influence skills and ability to manage and coordinate business projects with the clients.
  • The ability to work on multiple projects, manage time and meet deadlines.
  • Strong collaborative teamworking skills and ability to work in a high-pressure environment
  • A startup mentality and drive focused on being proactive, not reactive.
About Boxzooka
Boxzooka is a technology driven, retail and eCommerce fulfillment solutions provider headquartered in Secaucus, NJ with locations throughout the country. We provide fulfillment services to some of the country's fastest growing internet and retail brands.

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