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Box Office Subscription Manager Jobs (NOW HIRING)

Boston Ballet

Box Office Representative

Boston, MA · On-site

$17/hr

... Management database). ESSENTIAL FUNCTIONS * As a member of the Box Office team, the Box Office ... 11K ticket and subscription exchange requests and 16K complimentary tickets annually; and ...

Boston Ballet

Box Office Representative

Boston, MA · On-site

$17/hr

... Management database). ESSENTIAL FUNCTIONS * As a member of the Box Office team, the Box Office ... 11K ticket and subscription exchange requests and 16K complimentary tickets annually; and ...

City Winery St. Louis

Box Office

Saint Louis, MO · On-site

Overview of Responsibilities ● Correspond with guests in person, phone, and email ● Manage in ... support box office staff duties as needed, including set up and breakdown of venue spaces ● ...

City Winery

Box Office

Saint Louis, MO · On-site

Overview of Responsibilities • Correspond with guests in person, phone, and email • Manage in ... support box office staff duties as needed, including set up and breakdown of venue spaces • ...

City of Elkhart

Part Time Box Office

Elkhart, IN · On-site

$15/hr

Box Office/Clerical STATUS : Part-Time CATEGORY: Hourly, $15 FLSA : Non-exempt REPORTS TO : Box ... Turns reconciliations in to the Lerner Manager for approval daily * Receptionist's duties - handles ...

The City of Elkhart

Part Time Box Office

Elkhart, IN · On-site

$15/hr

Box Office/Clerical STATUS : Part-Time CATEGORY: Hourly, $15 FLSA : Non-exempt REPORTS TO : Box ... Turns reconciliations in to the Lerner Manager for approval daily * Receptionist's duties - handles ...

ASM Global

Box Office Cashier

Jacksonville, FL · On-site

Box Office FLSA: Hourly/Non-Exempt/Part-time Summary Legends Global brings a 360-degree, data ... We are also the world leader in venue management and live event production, oversees 400+ arenas ...

ASM Global

Box Office Cashier

Jacksonville, FL · On-site

Box Office FLSA: Hourly/Non-Exempt/Part-time Summary Legends Global brings a 360-degree, data ... We are also the world leader in venue management and live event production, oversees 400+ arenas ...

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Box Office Subscription Manager information

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$23K

$51.1K

$75K

How much do box office subscription manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for box office subscription manager in the United States is $51,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $57,000.00 per year, depending on experience, location, and employer.
Infographic showing various Box Office Subscription Manager job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,084 per year, or $24.6 per hour.

Box Office Representative

Boston, MA • On-site

Boston Ballet
Performing Arts Companies • 201 - 500 employees
Learn more about Boston Balletexternal

$17/hr

Part-time

Posted 25 days ago

Job description

Job Type
Part-time
Description
The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections-between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that our community of employees is better when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard. As an internationally-acclaimed company, Boston Ballet is ever-evolving and innovating to stay relevant and ahead of the curve-in our business model, our repertoire, our education, and our engagement with our community.
The Box Office Representative is a part-time, front-line, non-exempt position that is responsible for providing excellent, high-touch customer service for over 200K patrons annually including Subscribers, donors, VIPs, and staff. This position handles customer interactions by phone, mail and email, and in person at the 19 Clarendon Street and Citizens Opera House Box Offices. The Box Office Representative maintains a high level of knowledge about the current season and the company, the venue, processing procedures and policies, and Tessitura (Customer Relation Management database).
ESSENTIAL FUNCTIONS
  • As a member of the Box Office team, the Box Office Representative is responsible for processing: approximately 20K orders annually for 80K tickets (30% of total) and $4M in revenue (20% of total); approximately 11K ticket and subscription exchange requests and 16K complimentary tickets annually; and processing sensitive and detailed transactions such as account credits, refund requests, add-on donations, and tickets to Boston Ballet School programs like Next Generation and the Spring Showcases.
  • Responsible for maintaining an accurate sales reconciliation report.
  • Maintain a high level of customer service with a focus on accuracy and efficiency and a strong ability to problem solve difficult situations.
  • Stay organized and informed of Box Office policies and procedures.
  • De-escalate difficult customer communications by remaining calm and considerate at all times.
  • Responsible for working in the Box Office at the Citizens Opera House during performance weeks.
  • Perform various administrative tasks like assisting in maintaining database records, merging accounts, closing Customer Service Issues, and tagging records for historical accuracy.

Requirements
  • Bachelor's Degree or relevant experience preferred
  • Minimum of 1 year of experience in sales and customer service
  • Strong customer service skills; professional, enthusiastic, and accurate with numbers and details
  • Flexible, positive attitude with ability to multi-task and problem solve in a fast-paced and collaborative environment
  • Computer skills with the ability to use Microsoft Office, Excel, and Word
  • Experience with Tessitura a plus
  • Enthusiasm to contribute to a work environment that strives for diversity, equity, and inclusion
  • Some evenings and weekends are required during performance weeks
  • Hours vary based on labor needs

Pay Rate: $17.00/hour
Boston Ballet is an Equal Employment Opportunity Employer.
Salary Description
$17 / hour

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