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Certified Medical Assistant 2
The University of Miami/UHealth Department of Neurology has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Demonstrate knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.
• Performs routine laboratory tests.
• Perform vital signs, EKG, phlebotomy, and document in patient's medical record.
• Observes and reports patient's signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patient with provider's care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University's assets.

Department Specific Functions

• Take patient vitals and quality measures during in-person visit.
• Assist connecting and perform intake- quality measures for telehealth visits.
• Reconstitute Botox and manage medication inventory.
• Assist in procedures such as lumbar punctures, skin biopsies, and nerve blocks.
• Perform blood draws and send samples to the lab following test protocols.
• Abide by ethical behavior standards, therapeutic communication practices, and patient privacy protection.
• Assist providers with physical examinations by preparing treatment/exam rooms with the necessary supplies, instruments, and materials.
• Understand and apply principles of medical and surgical asepsis.
• Provide patients instructions and information about procedure being performed.
• Observe and report any changes in patients' signs or symptoms.
• Clean and/or sterilize medical instruments while adhering to sterile technique principles.
• Schedule patients for tests and complete necessary laboratory forms.
• Provide patients with care instructions and information from their provider.
• Maintain accurate and complete patient records and documentation.
• Order, stock, and inventory supplies, and assist with clerical duties.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Adhere to University and unit-level policies and procedures, safeguarding University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Any relevant education, certifications and/or work experience may be considered.
Core Qualifications

• High school diploma or equivalent
• Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).

Note: (If MA presently has, an active MA certification, school verification and exceptions may apply.)
Certification and Licensing:

• Approved MA Certifications:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®
• RMA- Registered Medical Assistant - American Medical Technologists (AMT)
• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)
• NCMA - National Certified Medical Assistant (NHA - NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:

• Minimum of 2 years previous experience
• Bilingual English/Spanish

Knowledge, Skills, and Attitudes:

• Strong, effective communication skills with patients, families, and clinical team
• Ability to adapt and exhibit flexibility to handle new, different, or changing environments
• Demonstrates strong time management skills to prioritize and act proactively
• Ability to uphold professional ethics and maintain patient confidentiality

Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff