... terminal environments used for secure access to investment platforms. • Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or ...
... terminal environments used for secure access to investment platforms. • Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or ...
Bloomberg Terminal information
See Georgia salary details
$11.16 - $12.34
1% of jobs
$12.34 - $13.53
1% of jobs
$13.53 - $14.71
5% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$14.71 - $15.89
19% of jobs
The median wage is $17.07 / hr.
$15.89 - $17.07
24% of jobs
$17.07 - $18.25
9% of jobs
$18.25 - $19.43
6% of jobs
$20.49 is the 75th percentile. Wages above this are outliers.
$19.43 - $20.61
10% of jobs
$20.61 - $21.79
8% of jobs
$21.79 - $22.97
10% of jobs
$22.97 - $24.15
5% of jobs
$11
$18
$24
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What are the key skills and qualifications needed to thrive in the Bloomberg Terminal position, and why are they important?
To thrive as a Bloomberg Terminal Specialist, you need expertise in financial markets, data analytics, and knowledge of Bloomberg Terminal functionalities, usually supported by a finance-related degree or professional certification. Proficiency with the Bloomberg Terminal platform, Microsoft Excel, and market data tools is essential, and Bloomberg certification (such as Bloomberg Market Concepts) is highly valued. Outstanding communication skills, problem-solving abilities, and a client-focused mindset help specialists provide exceptional support to users. These skills are crucial for efficiently navigating complex data systems and delivering timely, accurate insights to clients or internal teams.
What are the typical responsibilities of a professional working with the Bloomberg Terminal in a financial firm?
Professionals who work with the Bloomberg Terminal often monitor global financial markets, analyze real-time data, generate reports for stakeholders, and support trading or investment decision-making. They may train colleagues on advanced terminal features, troubleshoot user issues, and customize dashboards to suit specific department needs. Collaboration with traders, analysts, or portfolio managers is common, ensuring that everyone has access to the information required for timely and informed decisions. This dynamic environment requires continuous learning to stay updated with new features and financial trends.
What is a Bloomberg Terminal job?
A Bloomberg Terminal job typically involves using Bloomberg’s financial data and analytics platform to conduct market research, analyze financial instruments, and generate reports. Professionals in these roles often work in finance, investment banking, asset management, or trading, leveraging the Terminal’s tools to track real-time market data and make informed decisions. Common job titles include financial analyst, trader, or portfolio manager. Proficiency in Bloomberg Terminal functions is a valuable skill for finance professionals seeking roles in market analysis and investment strategy.

Full-time
Posted 25 days ago
Job description
ICONMA is an IT Services and Consultant company seeking a Desktop Support Engineer for their Atlanta, GA location. The role involves providing dedicated on-site desktop support for front-office users, ensuring minimal disruption during market hours, and managing incidents with a focus on high-pressure, revenue-impacting situations.
Responsibilities:
• Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
• Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
• Support time-critical incidents aligned to market cycles.
• Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
• Coordinate with cross functional IT teams for priority issue resolution
• Support for back-office users and new joiner onboarding process.
• Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
• Priorities issues impacting market data feeds, order execution, and pricing systems.
• Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
• Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
• Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
• Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
• Support multi-monitor configurations.
• Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
• Manage mobile devices and secure endpoints used for remote portfolio access.
• Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
• Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
• Support Microsoft 365 and collaboration tools used for investment research and reporting.
• Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
• Provide real-time updates during critical incidents impacting portfolio or trading activities.
• Build strong relationships with investment teams and operations stakeholders.
• Ensure high user satisfaction through responsive and proactive support.
• Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
• Improve first-time fix rates for front-office issues.
• Maintain and contribute to existing knowledge bases.
• Support process optimisation aligned to asset management workflows.
• Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions
• Use AI-powered dispatch tools for optimized technician allocation.
• Support automation in asset tracking and service reporting.
• Drive adoption of AI-enabled deskside support tools to improve user experience.
Qualifications:
Required:
• 4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
• Experience supporting portfolio managers, traders, and research teams
• Exposure to market-sensitive, time-critical environments
• Strong Windows desktop and endpoint support expertise
• Multi-monitor and high-performance workstation setup
• Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
• ITSM tools such as ServiceNow, Jira or equivalent
• Incident prioritization based on investment business impact
• Knowledge of SLA-driven support in financial environments
• Strong stakeholder engagement
• Ability to operate in high-pressure, market-driven environments
• Excellent problem-solving and decision-making skills
• Clear and confident communication under pressure
• High level of ownership, attention to detail, and accountability
• 8.00 Years of Experience
Preferred:
• Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
• Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
Company:
ABOUT ICONMA provides Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. Founded in 2000, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About ICONMA
Sourced by ZipRecruiter
ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Troy, MI, US
Year founded
2000