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$64.1K

$93.5K

How much do blood collection staff jobs pay per year?

As of Jun 8, 2026, the average yearly pay for blood collection staff in the United States is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Blood Collection Staff, and how can they be managed effectively?

Blood Collection Staff often encounter challenges such as managing anxious or fearful donors, maintaining strict adherence to safety protocols, and ensuring high accuracy in labeling and handling samples. Effective communication skills and a calm demeanor help to reassure donors and create a positive experience. Additionally, strong attention to detail, teamwork, and ongoing training are key to minimizing errors and maintaining a safe and efficient work environment.

What are blood collection staff?

Blood collection staff, also known as phlebotomists, are healthcare professionals responsible for drawing blood from patients for medical testing, transfusions, donations, or research. They play a crucial role in ensuring that blood samples are collected safely, accurately, and with minimal discomfort to the patient. Blood collection staff also label samples, maintain equipment, and follow strict protocols to prevent contamination and ensure patient safety.

What is the difference between Blood Collection Staff vs Phlebotomist?

AspectBlood Collection StaffPhlebotomist
CertificationsOften requires phlebotomy certificationTypically requires state-certified phlebotomy license
Work EnvironmentHospitals, clinics, blood donation centersHospitals, laboratories, blood banks
Job RoleCollects blood samples, prepares specimensDraws blood, prepares samples, patient care
Employer & IndustryHealthcare facilities, blood banksMedical labs, hospitals, blood donation centers

Blood Collection Staff and Phlebotomists often perform similar tasks, including blood sample collection and patient interaction. The main difference lies in certification requirements and job scope, with phlebotomists typically holding specific licenses. Both roles are essential in healthcare settings focused on blood testing and donation.

What are the key skills and qualifications needed to thrive as Blood Collection Staff, and why are they important?

Blood Collection Staff need strong phlebotomy skills, attention to detail, and typically require a high school diploma with relevant certification in phlebotomy. Familiarity with blood collection equipment, specimen labeling systems, and safety protocols is essential. Excellent interpersonal skills, patience, and the ability to reassure donors set outstanding staff apart. These skills ensure accurate, safe blood collection and a positive donor experience, which are critical for maintaining an adequate and safe blood supply.
What states have the most Blood Collection Staff jobs? States with the most job openings for Blood Collection Staff jobs include:
What job categories do people searching Blood Collection Staff jobs look for? The top searched job categories for Blood Collection Staff jobs are:
Blood Collection Staff jobs near you

Blood Collection Staff- Customer Service

American Red Cross

Helena, MT

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

American Red Cross rating

6.2

Company rating: 6.2 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

472nd of 679 rated non-profit organizations

Job description

We provide Paid-Training – no prior medical experience required!

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. 
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
 
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
  • Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
  • Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
  • Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
  • May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.

Standard Schedule (Helena, Montana): 
  • To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
  • Schedule is provided two to three weeks in advance.

Pay Information:
  • Starting rate $18.00/hour.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
  • High school diploma or equivalent is required.
  • Customer service experience and effective verbal communication skills are required.
  • A current, valid driver's license with a good driving record is required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
  • At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
  • Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
  • Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
  • Prior leadership experience.

BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
  • Medical, Dental, and Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting 15 days a year; based on type of job and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with up to 6% company match.
  • Paid Family Leave.
  • Employee Assistance.
  • Disability and Insurance: Short + Long Term.
  • Service Awards and recognition.

Apply now! Joining our team will provide you with the opportunity to make your career a force for good!

https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Helena-MT/Blood-Collection-Staff--Customer-Service_RC87796-1
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

About American Red Cross:

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.The American Red Cross is part of the world's largest volunteer network found in 187 countries.

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