... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
... and chat reference services, use of SOS and Blackboard functions. * Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
All interim course grades will be posted on the Blackboard Grade Center. Final course grades will ... chat sessions as determined by the course. The Assistant/Program Chair shall set the required ...
Quick apply
All interim course grades will be posted on the Blackboard Grade Center. Final course grades will ... chat sessions as determined by the course. The Assistant/Program Chair shall set the required ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors DegreeRequirements Must ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelor's Degree Clearance: None.
Work Study IT Service Center Technician
Bridgewater, MA · On-site
$15/hr
Assistance is provided via chat, phone, or email. Position Information Student employees will be ... Blackboard * InfoBear * Anti-virus software * Navigating BSU Website * Software Support * Printer ...
Work Study IT Service Center Technician
Bridgewater, MA · On-site
$15/hr
Assistance is provided via chat, phone, or email. Position Information Student employees will be ... Blackboard * InfoBear * Anti-virus software * Navigating BSU Website * Software Support * Printer ...
IT Service Center Technician
Bridgewater, MA · On-site
$15/hr
Assistance is provided via chat, phone, or email. Position Information Student employees will be ... Blackboard * InfoBear * Anti-virus software * Navigating BSU Website * Software Support * Printer ...
IT Service Center Technician
Bridgewater, MA · On-site
$15/hr
Assistance is provided via chat, phone, or email. Position Information Student employees will be ... Blackboard * InfoBear * Anti-virus software * Navigating BSU Website * Software Support * Printer ...
All interim course grades will be posted on the Blackboard Grade Center. Final course grades will ... chat sessions as determined by the course. The Assistant/Program Chair shall set the required ...
Quick apply
All interim course grades will be posted on the Blackboard Grade Center. Final course grades will ... chat sessions as determined by the course. The Assistant/Program Chair shall set the required ...
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors Degree Clearance: None.
Maintain a positive and professional virtual learning environment, telephonic environment, chat ... Experience using online platforms, such as CL-150 or Blackboard Bachelors Degree Clearance: None.
Blackboard Chat information
See salary details
$9.38 - $12.74
15% of jobs
$14.38 is the 25th percentile. Wages below this are outliers.
$12.74 - $16.11
21% of jobs
$16.11 - $19.47
14% of jobs
The median wage is $19.66 / hr.
$19.47 - $22.84
9% of jobs
$22.84 - $26.20
7% of jobs
$28.98 is the 75th percentile. Wages above this are outliers.
$26.20 - $29.57
11% of jobs
$29.57 - $32.93
9% of jobs
$32.93 - $36.30
4% of jobs
$36.30 - $39.66
0% of jobs
$39.66 - $43.03
7% of jobs
$43.03 - $46.39
2% of jobs
$9
$24
$46
How much do blackboard chat jobs pay per hour?
As of Aug 3, 2026, the average hourly pay for blackboard chat in the United States is $24.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $30.53 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a blackboard chat support specialist?
To thrive as a Blackboard Chat Support Specialist, you need strong troubleshooting abilities, familiarity with online learning platforms (especially Blackboard), and experience in customer service or technical support. Proficiency with ticketing systems, live chat software, and knowledge base tools is typically required, along with any certifications in IT support or help desk operations. Excellent communication, patience, and problem-solving skills help you deliver clear assistance and empathetic service to users. These skills ensure efficient issue resolution, high user satisfaction, and seamless operation of educational technologies.
What is a blackboard chat?
A Blackboard Chat typically refers to a support or help desk position related to the Blackboard learning management system (LMS). Individuals in this role assist students, instructors, and administrators with technical issues, navigation, and usage of Blackboard's features through online chat. Their responsibilities may include troubleshooting login problems, guiding users on course material access, and providing information about system updates. They play a key role in ensuring a smooth virtual learning experience for all users.
What is the difference between Blackboard Chat vs Blackboard Support Specialist?
| Aspect | Blackboard Chat | Blackboard Support Specialist |
|---|---|---|
| Credentials | Typically none required; knowledge of Blackboard platform | Usually requires technical support or IT certifications |
| Work Environment | Online, real-time chat support | Help desk, support center, or remote |
| Employer & Industry | Educational institutions, e-learning companies | Educational institutions, tech support firms |
| Primary Role | Assist users via live chat | Resolve technical issues, provide training |
Blackboard Chat involves real-time online support for users of the Blackboard platform, focusing on immediate assistance. In contrast, a Blackboard Support Specialist handles broader technical issues, often through multiple channels, and may require certifications. Both roles serve educational and e-learning sectors but differ in scope and interaction style.
What are some common challenges faced by a blackboard chat support specialist, and how can they be managed effectively?
Blackboard Chat Support Specialists often encounter challenges such as handling high volumes of simultaneous inquiries, troubleshooting a wide range of technical issues, and communicating complex solutions in a clear, user-friendly manner. Managing these challenges effectively requires strong multitasking abilities, patience, and continuous learning about Blackboard’s features and updates. Collaborating closely with technical teams and utilizing internal knowledge bases can also help resolve issues efficiently and improve the support experience for users.
What states have the most Blackboard Chat jobs? States with the most job openings for Blackboard Chat jobs include:
San Jacinto College rating
8.9
Based on 9 frontline employees who took The Breakroom Quiz
35th of 614 rated colleges and universities
Job description
FUNCTION: Supervisory librarian of library public services.
Essential Job Functions:
- Supervises the performance of all public service functions, including reference services, circulation services and reserves/periodicals services. Implement the training, scheduling and evaluation of all public services personnel including student library assistants.
- Supervise the acquisition of library books, databases, periodicals and microfilm and the expenditure of the public services acquisitions budget.
- Provide direct assistance to students, faculty, staff and the general public including performing research, database searching, location of books and fulfilling other research needs in person, by phone, and remotely using email and chat reference services, use of SOS and Blackboard functions.
- Develop and conduct information literacy classes, embedded librarianship duties, print and electronic library research guides, online interactive tutorials using Articulate 365 or similar, and assignments that incorporate ACRL information literacy standards.
- Serve as library liaison for designated departments and campus .
- Participate in the Embedded Librarian program to provide library services and information to classes through Blackboard.
- Evaluate library materials for deaccessioning and work with Technical Services to remove deaccessioned materials from the library's online catalog.
- Maintain records and statistical data on library functions and services as appropriate.
- Serve on library and college-wide committees and engage with college service opportunities.
- Participate in interviewing and make recommendations on hiring of new personnel to the Director.
Additional Job Functions:
- Other duties as assigned.
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