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Bioscience Analyst Jobs (NOW HIRING)

Crown Bioscience, Inc.

$130K - $155K/yr

Identify and analyze business opportunity, and formulate plans to capture the opportunity and deal ... Crown Bioscience is committed to a diverse and inclusive workplace. Crown Bioscience is an equal ...

Twist Bioscience

Manufacturing Associate

Portland, OR · On-site

... Bioscience Operations team in Wilsonville, OR. The Manufacturing Associate will produce various DNA and plasmid products, focusing on molecular and cellular biology, as well as running analytic ...

Niagen Bioscience

Quality Systems Lead

Longmont, CO · On-site

$80K - $90K/yr

About Niagen Bioscience Niagen Bioscience (NASDAQ:NAGE), formerly ChromaDex, Corp., is a global ... Manages and designs forms, workflows, applications, and analytic dashboards in the Quality ...

Twist Bioscience

Sr Systems Engineer

Portland, OR · On-site

$110K - $151K/yr

Excellent scientific computation and data analysis capabilities * Hands-on skills to assemble and ... At Twist Bioscience, we work in service of people who are changing the world for the better. In ...

Twist Bioscience

Manufacturing Associate

Portland, OR · On-site

... Bioscience Operations team in Wilsonville, OR. The Manufacturing Associate will produce various DNA and plasmid products, focusing on molecular and cellular biology, as well as running analytic ...

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Collections Analyst (Temporary)

Portland, OR • On-site, Remote

Twist Bioscience
Biotechnology Research and Development • 1 - 5K employees
Learn more about Twist Bioscienceexternal

Temporary

Re-posted 20 days ago

Twist Bioscience rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Reporting to the Global Collections Manager, the Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.
What You'll Be Doing
  • Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
  • Influence and hold customers accountable to payment terms; drive toward positive key
    performance indicators (Aging, Days to Pay, DSO)
  • Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
  • Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
  • Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
  • Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
  • Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
  • Prepare weekly 60+ Day past due report commentary for leadership visibility
  • Participate in collection projects which improve collection results, DSO and delinquency
  • Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
  • Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
  • Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
  • Participate in the fostering of teamwork and collaboration built on mutual accountability and respect.

What You'll Bring to the Team
  • Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in
    commercial collections
  • SAP experience preferred
  • Strong problem analysis and solving skills
  • Strong communication skills, both written and verbal. Ability to effectively articulate and
    "tell the story" to all audience levels and influence others
  • Demonstrated process improvements and innovative thinking skills
  • Proven collection skills, negotiation skills
  • Ability to professionally manage difficult customer communications
  • Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
  • Ability to contribute to objectives & goals
  • Relates well to all levels of internal and external people; builds constructive and
    effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
  • Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
  • Track record of working effectively with peers throughout the organization
  • Drives business results through clear communication and collaboration
  • Well-organized, extreme attention to detail and a self-directed individual
  • Strong work ethic, unquestionable integrity

About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

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