Biomedical Equipment Technical Support Jobs (NOW HIRING)

BMET IIILead complex biomedical service work and serve as a trusted technical expert for customers and fellow technicians.St Louis, MO • Full-time • On-siteAbout Tri Imaging SolutionsTri Imaging Solutions has merged with DirectMed Imaging, uniting two trusted names in the medical imaging industry under one organization. Tri Imaging Solutions is our go-forward brand, so the Tri Imaging Solutions name and logo now represent our combined company. You may have found this opening on DirectMed Imaging's careers page or LinkedIn - it is the same team, and your application goes to the same place.Founded in 2013 and headquartered just north of Nashville in Madison, TN, Tri Imaging Solutions helps healthcare providers keep their diagnostic imaging systems running - supplying quality-tested replacement parts, equipment, and nationwide service across CT, MRI, mammography, X-ray, and more. We are also home to an industry-leading training center on a mission to empower the engineer, and we are ISO 13485:2016 certified.About the RoleAs a Biomedical Equipment Technician III, you'll serve as a senior technical resource responsible for the installation, maintenance, repair, calibration, and performance verification of complex biomedical and medical imaging equipment. Working independently with minimal supervision, you'll provide advanced technical expertise for highly specialized diagnostic, therapeutic, and life-support equipment.You'll also serve as a primary escalation point for complex service issues, mentor junior technicians, lead technical projects, and partner with clinical teams, manufacturers, and vendors to maximize equipment reliability and patient safety.What You'll DoIndependently install, inspect, troubleshoot, repair, calibrate, upgrade, and perform preventive maintenance on highly complex biomedical and medical equipmentPerform advanced diagnostics using manufacturer software, engineering documentation, schematics, network diagnostics, and specialized electronic test equipmentAnalyze recurring equipment failures, identify root causes, and implement long-term corrective actionsLead complex equipment installations, relocations, decommissioning projects, upgrades, and technology implementationsServe as a senior technical escalation resource for complex service issues and coordinate with manufacturers when additional support is neededLead troubleshooting involving medical device networking, interoperability, cybersecurity, and software integrationCommunicate equipment status, repair recommendations, lifecycle planning, and service strategies to customers and leadershipDevelop standardized repair procedures, troubleshooting guides, and technical documentationMentor Biomedical Equipment Technician I and II team members through hands-on coaching and advanced troubleshooting supportParticipate in an assigned on-call rotation and provide advanced after-hours technical support as requiredWhat You'll BringRequired5–8+ years of progressively responsible experience servicing biomedical equipment in a hospital, healthcare system, OEM, military, or independent service organizationExpert knowledge of biomedical equipment, electronic systems, medical device networking, and advanced diagnostic techniquesAbility to independently troubleshoot and repair highly complex medical equipment with minimal supervisionAdvanced understanding of medical device networking, cybersecurity, operating systems, and clinical system integrationAbility to interpret engineering documentation, electrical schematics, service manuals, software documentation, and technical bulletinsStrong analytical, troubleshooting, project management, customer service, communication, and leadership skillsAbility to mentor technicians and lead technical projectsValid driver's license with an acceptable driving recordAbility to travel frequently within an assigned local and regional territoryNice to HaveAssociate degree in Biomedical Equipment Technology, Electronics Technology, Military Biomedical Equipment Training, or a related technical fieldCBET certificationManufacturer certifications on advanced medical equipment or imaging systemsExperience with CMMS software and manufacturer diagnostic softwareWhy Join UsAt Tri Imaging Solutions, our mission is simple: keep life-saving imaging technology running at its best. We do that by pairing quality-tested parts and responsive, nationwide service with an industry-leading training center built around hands-on learning and mentorship. Following our merger with DirectMed Imaging, we are a larger, stronger imaging solutions platform - which means more stability, more resources, and more room for our people to learn, grow, and build long-term careers. If you want meaningful, hands-on work that has a real impact on patient care, and a team that is genuinely committed to empowering the engineer, you will feel right at home here.Work independently with a broad range of medical equipment and technologiesContinue developing your technical expertise through advanced training and hands-on experienceServe as a technical resource and mentor to developing BMET professionalsCompensation & BenefitsWe offer competitive pay and a comprehensive benefits package that includes health and welfare benefits, a 401(k) plan with company match, company-provided short-term and long-term disability coverage, and paid vacation that increases with tenure.Location & TravelThis role provides on-site support to hospitals and healthcare facilities within an assigned territory. Initial training will take place at either our Appleton, WI facility or our Madison, TN headquarters. Following initial training, you will transition into supporting customers within your assigned territory.Equal Opportunity EmployerTri Imaging Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.