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Biology Technical Support Jobs (NOW HIRING)

CEDENT

Technical Support Scientist II

Saint Cloud, MN · On-site

In this role, you will be responsible for delivering advanced technical support for client products ... Four-year biology or related degree (eg. microbiology, virology, cell biology, molecular biology ...

Bio-Techne

Technical Support Scientist

Newark, CA · On-site

$63K - $104K/yr

... of biological assays. * Technical customer support or application support experience a plus ... Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching ...

Bio-Techne

Technical Support Scientist

Newark, CA · On-site

$63K - $104K/yr

... of biological assays. * Technical customer support or application support experience a plus ... Highly self-directed, conscientious, articulate, and possesses excellent presentation and teaching ...

Celldex Therapeutics

$104K - $144K/yr

Overview The Senior Manager Biologics Manufacturing Technical Support works cross-functionally with internal and external teams to lead technology transfer, provide manufacturing technical support ...

New

UNAVAILABLE

Technical Support Specialist

Bedford, MA · On-site

$80 - $100/hr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Bedford, MA · On-site

$80K - $95K/yr

Job Information Number ICIMS-2026-10650 Job function Technical Service & Support Job type Full-time ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Field, KY · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Bedford, MA · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Bedford, MA · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Bedford, MA · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Bedford, MA

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

Werfen

Technical Support Specialist

Field, KY · On-site

$80K - $95K/yr

This includes support on Werfen product usage and function, technical questions, instrument ... Bachelor's degree in Biology, Medical Technology, Biomedical Engineering or a related field or ...

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Showing results 1-20

All JobsBiology Technical Support Jobs

Biology Technical Support information

See salary details

$27K

$43.5K

$66K

How much do biology technical support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for biology technical support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a biology technical support?

Biology Technical Support roles involve providing technical assistance and support to researchers, students, and laboratory staff within biological sciences. They are responsible for maintaining laboratory equipment, preparing materials for experiments, troubleshooting technical issues, and ensuring a safe working environment. These professionals play a key role in making sure that research and teaching activities in biology run smoothly and efficiently by handling the technical aspects of laboratory operations.

What are the key skills and qualifications needed to thrive as a biology technical support?

To thrive as a Biology Technical Support, you need a solid background in biology or life sciences, often supported by a relevant degree or laboratory experience. Familiarity with laboratory equipment, data analysis software (such as Excel or specialized lab management systems), and common laboratory protocols is essential. Strong problem-solving skills, attention to detail, and the ability to communicate technical information clearly are standout soft skills in this role. These competencies are crucial for maintaining accurate results, supporting research objectives, and ensuring smooth laboratory operations.

What are some common challenges faced in a biology technical support role and how can they be addressed?

One common challenge in a Biology Technical Support role is troubleshooting complex laboratory equipment or software issues that may disrupt experiments. To overcome this, it's important to stay updated on the latest protocols and maintain clear communication with scientists and vendors. Additionally, balancing multiple support requests from different team members can be demanding, so strong organizational skills and effective prioritization are essential. Building strong relationships with researchers and proactively addressing recurring technical issues can help create a smoother workflow and foster a collaborative work environment.

What is the difference between Biology Technical Support vs Laboratory Technician?

AspectBiology Technical SupportLaboratory Technician
Required CredentialsAssociate's or Bachelor's in Biology or related fieldAssociate's or Bachelor's in Biology, Chemistry, or related field
Work EnvironmentSupport roles in biotech, research, or educational settingsHands-on lab work in research, clinical, or industrial labs
Employer & Industry UsageBiotech companies, research institutions, universitiesHospitals, research labs, pharmaceutical companies
Common Search & ComparisonBiology Technical Support vs Laboratory Technician

Biology Technical Support and Laboratory Technicians both require similar educational backgrounds and often work in related environments. However, Biology Technical Support primarily provides technical assistance, troubleshooting, and customer support, while Laboratory Technicians focus on conducting experiments and lab procedures. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are popular job titles related to Biology Technical Support jobs?

For Biology Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Biology Technical Support job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Technical Support Scientist II

Saint Cloud, MN • On-site

CEDENT
IT Services • 11 - 50 employees
Learn more about CEDENTexternal

Full-time

Re-posted 15 days ago

Job description

In this role, you will be responsible for delivering advanced technical support for client products, serving as a key scientific liaison to both internal and external customers. This role represents the technical expertise and customer-focused service that distinguishes client in the industry.
What can I expect in this role?
In this position, you will work Monday-Friday approximately 8-4:30
Some key duties in this role include:
  • Work as part of a team that deliver exceptional technical support and a world-class customer experience to both internal and external stakeholders.
  • Address customer technical inquiries, and investigate complaints related to product quality, perform root cause analysis and resolution tracking.
  • Plan and perform laboratory testing related to product investigations and special projects using basic molecular biology & microbiology techniques including: PCR, gel electrophoresis, nucleic acid quantitation, bacterial enumeration and culturing techniques.
  • Engage in effective problem resolution and good documentation practice, and ensure timely and accurate responses are provided to stakeholders.
  • Collaborate with Quality Systems to assess complaint trends, initiate CAPAs, and determine the need for product recalls.
  • Assist with creating, editing, and updating of technical literature, including SOPs, product inserts, and customer-facing documents.
  • Deliver technical training and product presentations – both virtually and on-site - to internal staff, external customers, distribution partners and company affiliates.
  • Support Marketing and Sales with product knowledge, technical guidance, and the creation of educational materials.
  • Maintain up-to-date knowledge of relevant industry standards (e.g., CLSI, USP, AOAC, ISO) and Client’ procedures and product offerings.
  • Serve as a liaison between customers, distributors, and cross-functional teams.
  • Assist with preparing reports on complaint trends and managing reporting responsibilities.
  • Recommend products based on customer needs and research interests and utilize customer interactions as opportunities to drive business growth.
  • Perform other duties within the Technical Support department or other areas as assigned.
Here is what we are looking for:
  • Four-year biology or related degree (eg. microbiology, virology, cell biology, molecular biology, food science, biotechnology, bioengineering) required.
  • 1 to 2 years previous related experience and/or training preferred.
  • 2 years practical microbiology laboratory experience required.
  • Customer service experience preferred.
  • The ability to pass a background check and drug screening
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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