Billing Support Manager Jobs in Wisconsin (NOW HIRING)

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.

At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Billing Specialist position. This position may be filled remotely, or in any of our locations.

The Billing Specialist is responsible for coordinating all aspects of monthly billing cycle including issuing accurate invoices, monthly or upon request, for an assigned number of attorneys while meeting deadlines as they occur. Essential job functions include:

• Assist with initiating and implementing of all aspects of the monthly client billing process including:
  • Review and edit monthly proformas as instructed by the Billing Attorney via Paperless Proforma.
    • Modify time and cost entries as directed.
    • Write offs and write downs.
    • Completing transfers, dividing, and combining timecards.
    • Ensuring rates are accurate.
    • Applying available funds to billing as instructed. 
  • Verify accuracy of billing.
  • Compile supporting back-up documentation, per client billing guidelines as required.
  • Acquire and maintain proper approval documentation.
  • Finalize and distribute invoices in accordance with Firm and Client guidelines.
  • Research and respond to billing inquiries from both attorneys and clients in a timely and professional manner.
  • Submit invoices by mail, email, e-billing via eBillingHub and other e-billing vendors as required.
  • Set up matters for e-billing on vendor sites and within the firm’s billing system.
  • Address and resolve billing disputes and discrepancies in a timely manner.
  • Coordinate appeals for rejected invoices.
• Internal/External Customer Service:
  • Provide client accruals, status updates and budgets upon request.
  • Communicate with attorneys, clients, or staff to address billing questions, as needed.
  • Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.
  • Answer questions regarding billing processes and procedures. 
  • Collaborate with other departments as needed for Accounts Receivable, client and matter setup, rate management, trust accounting, unallocated funds, and billed on account funds.
• Other related duties include:
  • Maintain addresses, invoices templates, and e-billing information within the firm’s billing system.
  • Assist with customized reporting requirements for internal/external clients.
  • Effectively prioritize numerous tasks and complete within designated time deadlines.
  • Manage monthly reports surrounding billing workload.
  • Other duties as assigned.

Position Requirements

• Associate’s degree or combination of education and commensurate work experience required; Bachelor’s degree preferred.
• 2+ years prior experience with legal billing and client invoicing.
• Knowledge or prior use of Elite 3E.
• Knowledge of electronic billing processes and procedures.
• eBillingHub experience preferred.
• Experience with third-party e-billing vendor sites (Legal Tracker, TyMetrix 360, CounselLink, etc.).
• Knowledge of Paperless Proforma preferred.
• Demonstrated proficiency with Microsoft Office, specifically Excel and Word.
• Strong organizational and time-management skills.
• Strong attention to detail and accuracy.
• Problem-solving skills and the ability to manage multiple priorities.
• Excellent communication skills, both written and verbal and excellent interpersonal skills.
• Flexibility to work overtime and weekends, if needed.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position.  If you need assistance to accommodate a disability, please contact HR. 

COMPENSATION AND BENEFITS

Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows:

• State of California: $56,000 - $114,000
• State of Colorado: $52,000 - $92,000
• State of Connecticut: $46,000 - $116,000
• State of Illinois: $51,000 - $98,000
• State of Maine: $38,000 - $88,000
• State of Massachusetts: $56,000 - $107,000
• State of Maryland: $54,000 - $82,000
• State of Minnesota: $56,000 - $93,000
• Jersey City, NJ: $61,000 - $110,000
• State of New York: $52,000 - $113,000
• State of Vermont: $55,000 - $106,000
• State of Virginia: $36,000 - $106,000
• State of Washington: $54,000 - $103,000
• Washington, D.C.: $72,000 - $106,000

The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.

Please submit a cover letter and resume when applying.

EOE/Minority/Female/Disabled/Vet.  Principal Applicants Only.