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Billing Collections Jobs in Spokane, WA (NOW HIRING)

Billing Specialist

Spokane, WA · On-site

$27.73 - $34.75/hr

Billing Specialist | Bouten Construction Company | Spokane, WA Bouten Construction has been shaping the Inland Northwest for more than 80 years, delivering iconic projects that define our region.

Billing Specialist

Spokane, WA · On-site

$27.73 - $34.75/hr

Billing Specialist | Bouten Construction Company | Spokane, WA Bouten Construction has been shaping the Inland Northwest for more than 80 years, delivering iconic projects that define our region.

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Communicate with insurance companies for proper billing procedures * Communicate with patients * File and process insurance claims ​ Qualifications: * Previous experience in healthcare ...

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Be Seen First

Communicate with insurance companies for proper billing procedures * Communicate with patients * File and process insurance claims ​ Qualifications: * Previous experience in healthcare ...

New

Specimen Collector

Spokane, WA · On-site

$18 - $21.75/hr

Male candidates required for observed collections of gender identified male patients. Help make a ... Resolve specimen concerns with billing or patient information in ordering portal * Order and ...

Specimen Collector -1762

Spokane, WA · On-site

$18 - $21.75/hr

Male candidates required for observed collections of gender identified male patients. Help make a ... Resolve specimen concerns with billing or patient information in ordering portal * Order and ...

Specimen Collector -1762

Spokane, WA · On-site

$18 - $21.75/hr

Male candidates required for observed collections of gender identified male patients. Help make a ... Resolve specimen concerns with billing or patient information in ordering portal * Order and ...

Male candidates required for observed collections of gender identified male patients. Help make a ... Resolve specimen concerns with billing or patient information in ordering portal * Order and ...

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Billing Collections information

See Spokane, WA salary details

$14

$22

$31

How much do billing collections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for billing collections in Spokane, WA is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.33 per hour, depending on experience, location, and employer.

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers and meet strict deadlines. It requires attention to detail, communication skills, and often involves managing high volumes of accounts, which can contribute to workplace pressure.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and have strong communication skills to ensure timely payments and reduce bad debt. The role may require knowledge of financial regulations and attention to detail.

What are the most commonly searched types of Billing Collections jobs in Spokane, WA?

The most popular types of Billing Collections jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Billing Collections jobs?

Cities near Spokane, WA with the most Billing Collections job openings:

Infographic showing various Billing Collections job openings in Spokane, WA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,798 per year, or $22 per hour.

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

GrayMar Environmental Services continues to expand its national footprint while remaining firmly grounded in the values that define who we are. We live by Respect, Integrity, Safe Work Practices, Excellence in Service, and a deep sense of Family - a commitment we proudly call RISE through Caring.

We specialize in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response. Through comprehensive and sustainable solutions, we help our clients and the communities we serve manage risk, maintain compliance, and protect the environment. Safety is our top priority, and we take pride in our highly skilled, dedicated team that works together to get the job done safely—every time.

At GrayMar, every employee is seen, heard, and valued, not as a number, but as a member of our family. Our culture supports continuous learning, professional development, and long-term career growth. We offer a robust benefits package that includes wellness programs, a 401(k) with company matching, spending account options, and comprehensive medical, dental, and vision coverage. We also provide company-paid life and disability coverage (long and short-term), ensuring our employees are supported both in and out of the field.

Inclusion at GrayMar is not just an initiative; it is fundamental to how we innovate and grow. We draw strength from diverse experiences and perspectives and foster an inclusive environment where every voice matters. As we continue to grow nationwide, we remain committed to delivering exceptional service to our customers while building a workplace where people feel safe, supported, and proud to belong.

Position Overview

The Billing Manager owns and leads GrayMar’s billing function on a company-wide basis. Reporting to the Controller, this individual is accountable for the complete, end to end billing lifecycle across all offices, service lines, and revenue streams from contract and job setup through invoice generation, delivery, dispute resolution, and the handoff to collections. The Billing Manager serves as the process and system owner for billing within the Company’s ERP and as the central point of coordination between corporate finance and the field, driving accuracy, timeliness, standardization, and a faster, more consistent billing cadence. As GrayMar grows through add-on acquisitions, this role will help integrate acquired billing operations including the invoicing staff and processes that join through those transactions making it both a hands-on ownership seat and a build-and-scale opportunity. This role may be performed remotely by candidates located in the Western U.S. to support business operations, time zone alignment, and team collaboration.

Key Responsibilities

Company-Wide Billing Ownership

  • Own the end-to-end billing process across all offices, locations, and service lines, serving as the single point of accountability for billing accuracy, completeness, and timeliness.
  • Establish, document, and enforce standardized billing policies, procedures, and internal controls that scale across a multi-location organization.
  • Set and monitor billing calendars and turnaround standards so invoices are issued promptly and in accordance with contract terms.

Lifecycle Process Control

  • Control the full billing lifecycle — from upstream field data capture and customer/contract onboarding through rate and pricing setup, work-order and project tracking, invoice preparation and review, delivery, and rebill/dispute management.
  • Identify and eliminate billing gaps, leakage, and bottlenecks to reduce unbilled revenue and accelerate cash conversion.
  • Partner with Accounts Receivable and Collections to ensure clean handoffs and resolve aged unbilled and disputed balances.

Multi-State, Multi-Office Coordination

  • Coordinate and support billing preparation at each local office, ensuring complete, accurate, and timely billing inputs from the field.
  • Standardize billing practices across geographies while accommodating state-, jurisdiction-, and customer-specific requirements (including multi-state sales/use tax considerations).
  • Serve as the primary liaison between corporate finance and the field, proactively resolving billing questions and disputes directly with offices, operations, and customers.

ERP & System Ownership

  • Own the billing-related configuration, workflows, and master data within the Company’s ERP, under the direction of the Controller.
  • Maintain rate tables, item and customer master data, billing templates, and approval routing while safeguarding data integrity and segregation of duties.
  • Partner with finance leadership and implementation resources to advance billing automation, reporting, and controls within the ERP.
  • Partially own the billing side of acquisition integration — absorbing acquired companies’ invoicing staff, processes, and data into GrayMar’s billing operations and ERP.

Business & Revenue Understanding

  • Develop deep familiarity with GrayMar’s service lines and revenue elements — including project-based, recurring/service, time-and-materials, unit-based, and milestone billing arrangements.
  • Accurately translate contract terms and field activity into invoices consistent with each revenue model and applicable revenue recognition requirements.
  • Support month-end close, billing reconciliations, and revenue reporting alongside the accounting and FP&A teams.

Billing Cadence, Scorecard & Continuous Improvement

  • Move the Company off month-end invoice batches toward a consistent weekly invoicing cadence, working to a defined weekly billing target that accelerates cash collection and month-end close.
  • Establish and own a billing scorecard in ERP — surfacing aging and bottleneck metrics such as longest-outstanding billing tasks, slowest steps to invoice, on-time billing rate, and unbilled/rebill aging — and report performance to finance leadership.
  • Use the scorecard to pinpoint root causes, drive corrective action, and continuously improve billing speed, accuracy, and control.

Desired Qualifications

  • Direct NetSuite experience, including involvement in billing-related configuration or implementation.
  • Experience with GoCanvas or a similar field-data-capture / digital forms platform that feeds the billing process.
  • Experience in a private-equity-backed or high-growth, multi-entity environment, including supporting M&A integration and ERP onboarding.
  • Familiarity with the environmental, waste, or broader field-services industries.
  • Working knowledge of revenue recognition (ASC 606) as applied to service and project-based billing.

Education and Experience Required

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience).
  • Five to seven (5–7) years of progressive billing experience, including at least three (3) years in a billing supervisory or management capacity.
  • Demonstrated experience managing billing across multiple states and multiple offices or locations.
  • Hands-on ERP experience, including ownership of billing modules, workflows, and master data.
  • Project-based or contracting industry background (e.g., environmental services, construction, engineering, or field services), with a demonstrated ability to build billing processes around the nuances and customer-specific requirements of field work — including milestones, time-and-materials, change orders, and retainage.
  • Hands-on experience consolidating or centralizing billing across multiple branches or locations — ideally having built the centralized process at an organization with historically decentralized billing.
  • Thorough understanding of the end-to-end billing lifecycle and how it connects to revenue recognition and cash collection.
  • Advanced Microsoft Excel skills and strong analytical, organizational, and process-improvement abilities.
  • Excellent written and verbal communication skills, with a proven ability to coordinate across corporate and field teams.

Benefits

  • Comprehensive health benefits coverage after 60 days of full-time employment.
  • 401(k) with possible yearly company match.
  • Company paid STD, LTD, and life insurance.
  • Company paid time off and holidays.
  • Career path programs and ongoing company paid training.
  • Family culture with positive and safe work environments.


Disclaimer: This job description may not include all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of GrayMar Environmental Services, LLC.

GrayMar Environmental Services, LLC is an Equal Opportunity Employer. Employment opportunities at GrayMar are based on one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, victims of a QAOV and those with a family member who is a victim of a QAOV, national origin, age, veteran status, disability, genetic information, or any other characteristics protected by law.