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Billing Collections Jobs in Alabama (NOW HIRING)

Spradling International

Billing & Collections Clerk

Pelham, AL · On-site

$16.75 - $21.50/hr

Verify billing data for accuracy, including rates, quantities, and applicable taxes. * Verify and update billing and contact information for customers. * Investigate and resolve billing and pricing ...

Spradling International

Billing & Collections Clerk

Pelham, AL · On-site

$16.75 - $21.50/hr

Verify billing data for accuracy, including rates, quantities, and applicable taxes. * Verify and update billing and contact information for customers. * Investigate and resolve billing and pricing ...

Landing

Billing Analyst

Birmingham, AL · On-site

$50K/yr

You'll report to the Billing Team Lead and play a key role in billing, collections, and account reconciliation while working closely with a team of analysts. This is the right role if you enjoy ...

Landing

Billing Analyst

Birmingham, AL · On-site

You'll report to the Billing Team Lead and play a key role in billing, collections, and account reconciliation while working closely with a team of analysts. This is the right role if you enjoy ...

Action Enterprise

Accounts Receivable

Birmingham, AL · On-site

$19 - $25/hr

Billing & Collections Specialist JOB SUMMARY: This position will be responsible for completing duties in all aspects of the billing and collections department, including but not limited to billing ...

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Billing Collections information

What is billing collections?

Billing collections refer to the process of invoicing customers for products or services and following up to ensure timely payment. Professionals in billing collections manage accounts receivable, communicate with clients about outstanding balances, and may negotiate payment plans or resolve disputes. Their work is essential for maintaining a company’s cash flow and financial health. They often use specialized software to track payments and may collaborate with other departments to address billing issues.

What skills and qualifications are needed for billing collections?

To thrive as a Billing Collections Specialist, you need a solid understanding of accounting principles, familiarity with billing processes, and often a high school diploma or associate degree in a related field. Proficiency with accounting software, ERP systems, and spreadsheet tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely collections, and positive client interactions, which are critical for maintaining a healthy cash flow.

What are common challenges in billing collections and how can they be managed?

Billing Collections professionals often encounter challenges such as handling difficult customer interactions, resolving discrepancies in invoices, and meeting collection targets under tight deadlines. To manage these challenges, strong communication and negotiation skills are essential, as is attention to detail when reviewing account records. Many organizations support their collections teams with regular training, clear escalation processes for complex cases, and collaborative tools to facilitate communication between billing, sales, and customer service departments.

What is the difference between Billing Collections vs Billing Specialist?

AspectBilling CollectionsBilling Specialist
CredentialsHigh school diploma, sometimes certifications in collections or billingHigh school diploma or equivalent, often with certifications in billing or healthcare coding
Work EnvironmentOffice setting, often in healthcare, utilities, or service industriesOffice setting, healthcare, or financial services
Employer & Industry UsageUsed by companies managing receivables and debt collectionUsed by healthcare providers, insurance companies, and billing firms
Search & Comparison IntentPeople comparing roles related to collecting paymentsPeople looking into billing roles with a focus on processing and managing invoices

Billing Collections focuses on recovering outstanding payments and managing overdue accounts, often involving debt recovery processes. Billing Specialists handle the creation, processing, and management of invoices and billing records. While both roles involve billing, Collections emphasizes debt recovery, whereas Specialists focus on accurate billing and record-keeping.

Is billing collections a stressful job?

Billing collections can be a stressful job due to the need to handle difficult conversations with customers and meet strict deadlines. It requires attention to detail, communication skills, and often involves managing high volumes of accounts, which can contribute to workplace pressure.

What does a billing collections specialist do?

A billing collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, resolving billing discrepancies, and maintaining accurate account records. They often use accounting software and have strong communication skills to ensure timely payments and reduce bad debt. The role may require knowledge of financial regulations and attention to detail.

What cities in Alabama are hiring for Billing Collections jobs?

Cities in Alabama with the most Billing Collections job openings:

Billing Collections jobs near you
Infographic showing various Billing Collections job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Billing & Collections Specialist

TherapySouth

Birmingham, AL • On-site

$18 - $20/hr

Full-time

Posted 21 days ago

Job description

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics! 

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in: 

  • Perseverance
  • Faith
  • Family
  • Compassion
  • Integrity 
  • Service
  • Giving
  • Fitness 

The Billing and Collections Specialist is responsible for managing accounts with delinquent balances, communicating professionally with patients, updating records with the patients financial status. 

Essential Functions:

  1. Document thoroughly, efficient, and accurate account updates in billing software notes.
  2. Provide feedback to management regarding possible problems and areas of improvement.
  3. Answer incoming patient and clinic phone calls while providing excellent customer service and handling inquiries in a timely and professional manner.
  4. Review accounts, print statements, attach past due letters as needed and mail.
  5. Submit accounts to collection agency.
  6. Preparing, reviewing, and submitting claims using billing software, including electronic and paper claim processing.
  7. Following up on unpaid claims within standard billing cycle timeframe.
  8. Checking each insurance payment for accuracy and compliance with contract discount.
  9. Calling insurance companies regarding any discrepancy in payments if necessary
  10. Identifying and billing secondary or tertiary insurances.
  11. Researching and appealing denied claims.
  12. Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
  13. Other duties as assigned.


TherapySouth is an Equal Opportunity Employer

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