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Our Mission is to help Members grow financially.

Our Vision is to be Members' First Choice for all Financial Services.

We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.

Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.

Submit your application to us today and let us be the First Choice for your new career journey!

About Us:

Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership. We have 25 locations throughout East Tennessee and we serve more than 300,000 Members. The Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.

Pay: Starting Range is $20.50 - $22.50, depending on work experience

Benefits:

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• Potential pay increases through additional training opportunities
• Opportunity to earn incentive pay
• The ability to help serve your local community through our mindset of People Helping People!

PRIMARY RESPONSIBILITIES

Responsible for creating effective and compelling graphic designs, which may include the following:

• Monthly marketing promotional campaigns, CU specials, and/or CU goal pushes
• Media placements like newspapers, inserts, magazines, special publications, billboards
• Digital ads in multiple sizes, static and animated
• In-branch marketing materials like brochures, flyers, handouts, digital displays, user guides, manuals
• Branded materials like stationary, templates, birthday cards, Christmas cards, invites
• Direct mail like postcards, invites, letters, newsletters
• Lawn or tradeshow banners, yard signs, outdoor signs
• Graphics for emails, videos, blogs, vlogs
• Graphics for online banking, mobile banking, website, social media
• Statement inserts for monthly statement mailings
• Special events support material and signage for Annual Meeting, Shred Day, Member Appreciation Day, and more.
• Branded t-shirt designs
• Marketing Help Desk Request from internal and external stakeholders

Ability to prioritize and complete multiple design project assignments in a fast-paced environment.

Fully develop design concepts from beginning to completion with balanced brand composition while meeting deadlines for assigned marketing deliverables.

Collaborate with other creatives within the department and Credit Union to create cohesive marketing materials where graphics and marketing messages align to the defined marketing goal, target audience, and the Brand, and other marketing deliverables.

Support marketing creative team and process through collaborative ideation and thoughtful discussion.

Communicate with all stakeholders to ensure deliverables meet expectations and deadlines are met on time.

Ensure all designs effectively communicate intended message to the target audience and examine how designs will be perceived by those audiences to ensure the desired message is clearly conveyed.

Regularly review visual design elements for technical accuracy in all stages of design, from draft to production.

Remain compliant with regulatory and legal requirements.

Manage the production process with vendors for print and digital. Production process includes but is not limited to obtaining quotes, defining print specifications, exporting press ready pdfs, and maintaining quality control.

Work with internal and external stakeholders to ensure designs meet required specifications, formatted correctly for the media platform, and exported correctly so the end user of the graphic files requires no additional handling. 

Work with Marketing Specialists to coordinate the distribution of event/community material and ensure delivery of materials to final end-user is within defined deadlines.

Follow all Credit Union policies, procedures and regulations.

Represent the Credit Union in a professional manner (including but not limited to appearance, behavior and performance).  

Maintain regular and predictable attendance.

Work cooperatively with others.

All other duties as assigned.

QUALIFICATIONS

Education/Experience – Bachelor’s Degree or equivalent in Digital Graphic Design, Graphic Design, Fine Arts, or other related field preferred or an equivalent combination of education and previous experience. One to two years’ experience in Graphic Design position preferred. Expert level of Adobe Suite (especially Illustration). Understanding of basic marketing principles for both print and digital preferred.