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Bilingual It Field Engineer Jobs (NOW HIRING)

IT - Field Supporter (alle) Sie sind gerne im direkten Austausch mit Menschen und möchten etwas bewirken? Als Field Supporter repräsentieren Sie unsere Organisation vor Ort, sprechen aktiv Menschen ...

AA2IT is a company seeking an IT Field Services Technician to provide general IT support to customers at various client sites. The role involves driving to locations and handling break-fix and IMAC ...

IT Field Resource

Eagle, ID · On-site

$65K/yr

We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a ...

IT Field Resource

Eagle, ID · On-site

$65K/yr

We are looking to add a professional, personable, and passionate individual to our team as an IT Field Resource. This position requires a highly flexible individual that loves interacting with a ...

Overview We are seeking a hands-on IT Field Technician to provide onsite technical support across multiple locations. This role is responsible for troubleshooting hardware, software, networking, and ...

New

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

Job Summary S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on ...

IT Field Technician

Kansas City, MO · On-site

$45K - $60K/yr

The IT Field Technician position is responsible for any hands-on and on-site related tasks involving the deployment of computer hardware, peripherals, and other computing devices. The IT Field ...

IT Field Tech

Cincinnati, OH · On-site

$55K - $60K/yr

Prepare and execute deployment plans for IT projects and in-field support. * Install and configure POS, network devices, and peripherals. * Serve as liaison between the operations team, maintenance ...

IT Field Technician

Albany, NY · On-site +1

$55K - $65K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our ... Field Technician Summary As a remote Field Technician in the Syracuse to Albany NY area, you will ...

Company Description IT Force, LLC offers short-term work opportunities for freelancers, specifically in the area of IT field services. Connect with companies for short-term, one-off field service ...

Responsibilities : • Prepare and execute deployment plans for IT projects and in-field support. • Install and configure POS, network devices, and peripherals. • Serve as liaison between the ...

Prepare and execute deployment plans for IT projects and in-field support. * Install and configure POS, network devices, and peripherals. * Serve as liaison between the operations team, maintenance ...

Serve as an escalation path for advanced troubleshooting and repair supporting the IT Support team and participate in the IT Support call queue when not in the field. * Service all IT systems; all ...

Showing results 41-60

Bilingual It Field Engineer information

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$15

$34

$54

How much do bilingual it field engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for bilingual it field engineer in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.87 per hour, depending on experience, location, and employer.

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IT Field Technician

Santa Clarita, CA • On-site

Vallarta Supermarkets
Supermarkets and Grocery Stores • 5 - 10K employees

$25 - $32/hr

Full-time

Posted 29 days ago


Key responsibilities

  • Provide onsite technical support to store locations, including installation, repair, and maintenance of store technology systems and equipment.

  • Perform hardware replacements, preventative maintenance, and coordinate warranty exchanges for store devices and equipment.

  • Document all work performed, including troubleshooting steps, parts used, and resolution details, and maintain accurate logs for inventory and travel expenses.


Vallarta Supermarkets rating

5.8

Company rating: 5.8 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

74th of 124 rated grocery stores


Job description

Title: IT Field Technician
Classification: Non-Exempt
Reports to: IT Customer Support and Operations Manager

JOB DESCRIPTION:
Position Summary:
The IT Field Technician provides onsite technical support to Vallarta Supermarkets store locations, specializing in Point-of-Sale (POS) systems, computer hardware, and store technology infrastructure. This role requires a self-starter with strong technical troubleshooting skills, excellent customer service, and the ability to work in a fast-paced retail environment.

Technicians perform hardware replacements, preventative maintenance, vendor coordination, PCI compliance inspections, and warranty exchanges. The position requires extensive travel within the assigned area, flexible work hours, and maintaining a small inventory of IT equipment and parts. The goal of this role is to deliver reliable, high-quality service that supports store operations and upholds Vallarta Supermarkets’ core values.

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Onsite Technical Support:
  • Provide onsite service and customer support during field visits or dispatches.
  • Install, repair, and maintain store technology systems and equipment.
  • Troubleshoot POS systems (Encor & Aloha), networking issues, telephony (PBX/VOIP), virtual servers, scales, printers, workstations, and other store devices.
  • Diagnose technical problems and determine appropriate solutions.
  • Complete detailed service reports for all onsite work.

Hardware Replacement & Warranty Coordination:
  • Perform hardware replacements for POS terminals, printers, pin pads, scanners, network devices, phones, scales, and other equipment.
  • Identify equipment under warranty and coordinate RMA processes with vendors.
  • Track warranty exchanges and install replacement hardware upon arrival.
  • Maintain accurate inventory of assigned equipment and replacement parts.

Preventative Maintenance:
  • Perform scheduled preventive maintenance on store systems and equipment.
  • Conduct inspections after vendors complete preventative maintenance to ensure work meets company standards.
  • Document deficiencies and escalate issues to the Field Tech Lead as needed.

Compliance & Inspections:
  • Perform PCI pinpad inspections, including serial verification, tamper checks, and compliance documentation.
  • Ensure all pinpads meet PCI security requirements and report any irregularities immediately.

Escalation & Vendor Coordination:
  • Escalate issues requiring data line replacement, camera access requiring lifts, or specialized vendor support.
  • Coordinate with the Field Tech Lead and Helpdesk to ensure proper routing of issues.
  • Communicate clearly and professionally with store teams, vendors, and internal IT staff.

Documentation & Reporting:
  • Document all work performed, including troubleshooting steps, findings, parts used, and resolution details.
  • Maintain accurate logs for mileage, expenses, and inventory.
  • Submit monthly mileage and expense reports for work-related travel and supplies.

Customer Service:
  • Build positive relationships with store teams and provide clear, professional communication.
  • Understand customer needs and provide appropriate recommendations or briefings.
  • Represent the IT department with professionalism and courtesy at all times.

Travel & Vehicle Use:
  • Drive personal vehicles to store locations as required.
  • Maintain safe and reliable transportation.
  • Provide valid driver’s license and proof of auto insurance.
  • Track mileage for all work-related travel and submit monthly for reimbursement.

Knowledge and Skills:
  • Strong troubleshooting skills across hardware, software, and networking.
  • Ability to test, repair, and service technical equipment.
  • Ability to meet customer service level agreements (SLAs).
  • Strong communication skills with both technical and non-technical users.
  • Ability to coordinate issues with the correct internal or external teams.
  • Ability to manage personal inventory and maintain proper stock levels.
  • Must be able to work flexible hours based on call volume and operational needs.

Required Education and Experience:
  • 1–3 years of IT support or field service experience.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Basic understanding of POS systems, PBX/VOIP, and virtual server environments.
  • Ability to use network diagnostic tools and software.
  • Valid driver’s license and reliable personal vehicle.
  • Strong communication and customer service skills.
  • Ability to lift up to 60 lbs. and work on ladders or lifts when required.

Certifications:
  • Scale Certification (company-paid).
  • A+ Certification preferred.
  • Additional POS or networking certifications are a plus.

Preferred Experience:
  • Experience with Encor, Aloha, or similar POS systems.
  • Experience with Hobart scale calibration.
  • Familiarity with PCI compliance requirements.
  • Previous retail or grocery store experience.

Position Type/Expected Hours of Work:
Monday – Sunday, (flexible schedule) must be able to work weekends and holidays as needed.

Physical Demands:
  • Must be able to lift up to 60 lbs., always using the buddy system or proper lifting tools.
  • Standing, walking, bending, and working in tight spaces.
  • Ability to work on ladders or elevated areas when required.

This job description is not intended to be all-inclusive, and employees may perform other duties as directed. All employees are expected to perform any reasonable task or request that is consistent with fulfilling company goals and objectives.

What Vallarta Supermarkets employees say

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About Vallarta Supermarkets

Sourced by ZipRecruiter

For more than 35 years, Vallarta Supermarkets has been bringing families together over fresh and authentic food. When you enter Vallarta, you know right away that it’s about more than food shopping — it’s about celebrating. Celebrating the food, culture, colors, and vibrant energy of Mexico and Latin America. Vallarta offers a feast for ALL your senses. You can smell the sweet aromas from the bakery, hear the rhythms of the music playing, and different languages spoken all around you.

Industry

Supermarkets and grocery stores

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1985

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