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Bilingual Customer Service Representative Jobs in Decatur, AL

Liveops

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Liveops

Remote Spanish Bilingual Customer Service

Madison, AL · Remote

$14 - $17.50/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are ... Whether your background is in healthcare, customer care, finance, or technical support, this is ...

Cahaba Management & Consulting

CSR

Decatur, AL · On-site

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

Cahaba Management & Consulting

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

QCHI

Customer Service Representative

Athens, AL

$13.50 - $18.50/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Athens, AL · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

dbi

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Bastion Recruiting

Customer Service Representative

Cullman, AL · On-site +1

$14 - $19.25/hr

About the job Customer Service Representative POSITION REQUIRES ALABAMA RESIDENCY AND U.S. CITIZENSHIP We are excited to announce multiple openings for remote Customer Service Representatives to join ...

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Bilingual Customer Service Representative information

See Decatur, AL salary details

$9

$16

$23

How much do bilingual customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for bilingual customer service representative in Decatur, AL is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Representative, and why are they important?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certification in customer service are typical requirements. Outstanding problem-solving abilities, patience, and cultural sensitivity help individuals excel in this role. These skills are crucial for effectively serving diverse customers, resolving issues efficiently, and ensuring customer satisfaction across various markets.

How does being bilingual enhance collaboration and problem-solving in a customer service representative role?

As a Bilingual Customer Service Representative, your language skills enable you to communicate effectively with a broader range of customers and team members. This not only improves customer satisfaction but also fosters better collaboration within diverse teams, as you may help bridge communication gaps and clarify customer concerns. Additionally, your ability to navigate cultural nuances allows for more personalized support and creative problem-solving, often leading to quicker and more effective resolutions.

What are Bilingual Customer Service Representatives?

Bilingual Customer Service Representatives are professionals who assist customers in more than one language, helping bridge communication gaps between a company and its diverse customer base. Their primary duties include answering inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or other customer-focused environments, ensuring customers receive support in their preferred language. Bilingual representatives are valued for their ability to enhance customer satisfaction and foster positive relationships across different cultures.

What does a bilingual customer service representative do?

A bilingual customer service representative assists customers in two languages by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need strong language skills and customer service knowledge to ensure positive experiences.

What is the difference between Bilingual Customer Service Representative vs Customer Support Specialist?

AspectBilingual Customer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiency; customer service experienceHigh school diploma or equivalent; customer service experience; sometimes technical knowledge
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & Industry UsageRetail, telecommunications, healthcare, financeTechnology, software, retail, telecom
Search & Comparison IntentCustomer service roles requiring bilingual skillsCustomer support roles with technical or specialized focus

The main difference is that a Bilingual Customer Service Representative specifically handles customer interactions in two languages, often in call centers or retail settings. A Customer Support Specialist may focus more on technical or product-specific support, sometimes requiring additional technical knowledge. Both roles involve assisting customers, but the bilingual aspect is unique to the Bilingual Customer Service Representative.

What job categories do people searching Bilingual Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for Bilingual Customer Service Representative jobs in Decatur, AL are:
Bilingual Customer Service Representative jobs near you
Infographic showing various Bilingual Customer Service Representative job openings in Decatur, AL as of May 2026, with employment types broken down into 1% Locum Tenens, 38% Full Time, 60% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $34,016 per year, or $16.4 per hour.
Remote Spanish Bilingual Customer Service

Remote Spanish Bilingual Customer Service

Liveops

Huntsville, AL • Remote

$15.25 - $19.25/hr

Contractor

Posted 21 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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