Bike Service Manager Jobs in Alaska (NOW HIRING)

POSITION SUMMARY

This position supports the safe and efficient operation of the bike park by patrolling trails, identifying hazards, and monitoring changing conditions. The role provides guest assistance and education, responds to injuries with appropriate first aid, and follows established reporting procedures. It also assists with lift operations, including bike loading and evacuation training, and contributes to trail and facility maintenance to ensure clean, safe, and well‑maintained environments for all riders.

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential functions include, but are not limited to, the following:

SAFETY & OPERATIONS

GUEST SERVICE & EDUCATION

PARTOL RESPONSE & FIRST AID

LIFT OPERATIONS SUPPORT

TRAIL & FACILITY MAINTENANCE

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be 18 years or older.
• Must possess a current OEC (Outdoor Emergency Certificate) WFR (Wilderness First Responder), EMT 1 (Emergency Medical Technician) or greater certification.
• High School diploma, GED, or related experience.
• Ability to operate an ATV, side by side, patient litter.
• Able to work up to 40 hours per week including during holidays, weekends, and evenings, as necessary.
• Willingness and ability to perform manual work following verbal and written instructions.
• Ability to use a shovel, pick, rake, and other related tools.
• Ability to work independently and complete daily activities according to work schedule.
• Ability to lift heavy objects (50+ pounds), walk, and stand for long periods of time and perform strenuous physical labor under adverse field conditions.
• Ability to communicate orally and in writing.
• Ability to complete paperwork and keep records in an organized fashion.
• Ability to use equipment and tools properly and safely.
• Ability to understand, follow, and transmit written and oral instructions.
• Ability to meet attendance schedule with dependability and consistency, follow and adhere to all company standards.
• Strong communication skills and good judgment skills in dealing with guests.
• Ability to react quickly under pressure.
• Ability to ride a chairlift as a passenger.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee must be able to lift, push, pull, or carry objects, use abdominal and lower back muscles to provide support over time without fatigue and to effectively jump, sprint, or throw an object. Excellent stamina is required. The employee regularly works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.