To thrive at Beyond Hello, a cannabis dispensary, you need a solid foundation in retail operations, product knowledge (especially cannabis products), and compliance with state regulations, often supported by prior retail experience or relevant certifications. Familiarity with point-of-sale (POS) systems, inventory management software, and state-mandated tracking systems (such as METRC) is typically required. Exceptional customer service skills, attention to detail, and strong communication are crucial for engaging with customers and ensuring a welcoming environment. These abilities are essential for maintaining regulatory compliance, delivering excellent service, and building customer trust in a highly regulated and evolving industry.