** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**
Our Global Sales, Services & Spares IQ and Sustaining teams are seeking Engineers I & II, Field Service (level will depend on experience, degree and responsibilities. Please review below) to join ASM at a customer site in Austin, TX. EPI experience and domestic and international travel of up to75% will be required for this role.Â
Job's mission:As a Engineer I, Field Service, you will help support ASM's advanced semiconductor equipment at customer sites, ensuring that tools operate safely and at peak performance. Your work keeps fabs running and directly contributes to the technologies powering AI, 5G, and cloud computing. This role gives you hands-on experience, structured training, and the chance to grow alongside experts in the field.
As a Engineer II, Field Service, you will take the lead in supporting ASM's advanced semiconductor equipment at customer sites, ensuring tools run safely and at peak performance in hightech fab environments. You will troubleshoot complex, multifactor issues, guide lessexperienced engineers, and provide insights that directly influence tool stability and nextgeneration product improvements. This role gives you autonomy, technical depth, and the chance to make a meaningful impact on our customers and on the technology powering the world.
What you will be working on:Engineer I, Field Service
- Install, maintain, and repair ASM semiconductor equipment at customer sites
- Troubleshoot tool and process issues using diagnostic tools, schematics, and structured methods
- Deliver clear, timely, customerfocused support with a safetyfirst mindset
- Document work performed and support updates to service procedures
- Support process improvements and contribute ideas to enhance tool performance
- Assist with customer escalations.
 Engineer II, Field Service
- Install, maintain, and repair ASM semiconductor equipment with limited supervision
- Lead troubleshooting of complex tool and process issues using structured diagnostic methods
- Perform indepth rootcause analysis and recommend datadriven corrective actions
- Analyze tool performance data to anticipate issues and propose targeted improvements
- Provide training and onthejob guidance to newcomers on routine service tasks
- Identify operational risks and recommend minor process or procedure enhancements
- Document service activities and contribute updates to procedures and best practices
- Provide detailed field feedback to engineering and design teams and support beta testing
- Manage daytoday customer engagements with a proactive, customerfirst approach
- Support escalations and collaborate with crossfunctional experts to drive resolution
What we are looking for:Engineer I, Field Service