Duties and Responsibilities:
- Directly oversees all facets of the Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit Operations.
- Responsible for ensuring proper staffing for forecasted volume and budgetary guidelines
- Manages labor, cost of goods & other expenses to budget
- Effectively manages, tracks and ensures compliance with all products; commodities and papers supplies
- Responsible for the financials of the Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit
- Responsible for development & performance of supervisors and line staff
- Responsible for hiring, managing, firing subordinates
- Communicates with operational departments and ensures appropriate information disseminated to F&B staff
- Establishes performance & profit objectives for Casino Floor, Aqua Bar, Lotus, Bet Rivers and High Limit outlets. Performs the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS
- Responsible for implementing & enforcing F&B procedures
- Drives Service Initiatives
- Responsible for maintaining our high level of expectations for food quality & overall culture
- Performs all other duties as may be assigned
Job Requirements:
- 3 - 5 years F&B leadership role, in gaming or hospitality environment
- BA Degree in gaming/hospitality or related field preferred
- Excellent oral and written communication skills.
- Excellent leadership / motivation skills.
- Excellent organization and planning skills.
- Excellent knowledge in various computers programs including Microsoft Office (Word, Excel, etc.).
- Budget and mathematical skills.
- Ability to communicate with Team members and guests
- Ability to successfully fulfill the pre-employment process
- Ability to work flexible shifts and days of the week including holidays
- Ability to obtain and maintain all necessary licensing
- Frequent walking, standing, kneeling, twisting, bending and some lifting
- Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.