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Best Western Inn At Jobs in Washington (NOW HIRING)

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Best Western Inn At information

What is Best Western Inn At?

Best Western Inn At refers to a hotel that is part of the Best Western chain, offering accommodations and amenities for travelers. These hotels are known for comfortable rooms, customer service, and convenient locations, often near highways, airports, or tourist attractions. Guests can expect standard amenities such as complimentary breakfast, free Wi-Fi, and access to facilities like fitness centers or pools. Each 'Best Western Inn At' location may have additional unique features or services based on its specific site and clientele.

What are the key skills and qualifications needed to thrive as a hotel front desk agent at Best Western Inn, and why are they important?

To thrive as a Hotel Front Desk Agent at Best Western Inn, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive guest experiences and resolve issues efficiently. These skills ensure smooth hotel operations, guest satisfaction, and a welcoming atmosphere that encourages repeat business.

What are some common challenges faced by front desk staff at Best Western Inn At, and how can they be addressed?

Front desk staff at Best Western Inn At often encounter challenges such as managing high guest volumes during peak times, handling difficult guest situations, and coordinating with housekeeping and maintenance teams. Effective communication, strong organizational skills, and a calm, customer-focused approach are essential for addressing these challenges. Ongoing training and support from management also help staff adapt to fast-paced environments and deliver exceptional guest experiences.

What is the difference between Best Western Inn At vs Housekeeper?

AspectBest Western Inn AtHousekeeper
CredentialsTypically no formal certifications required, but hospitality experience preferredNone usually required; on-the-job training provided
Work EnvironmentHotel lobby, guest rooms, common areasGuest rooms, hotel corridors, cleaning supplies area
Employer & IndustryHotels, hospitality industryHotels, hospitality industry
Common Search/ComparisonHotel amenities, guest servicesRoom cleaning, sanitation tasks

The Best Western Inn At and Housekeeper roles are both part of the hospitality industry. While the Best Western Inn At refers to a specific hotel property, a Housekeeper is a job position responsible for cleaning and maintaining guest rooms and hotel areas. Housekeeping roles typically require minimal formal credentials and focus on cleaning tasks within the hotel environment. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities in Washington are hiring for Best Western Inn At jobs?

Cities in Washington with the most Best Western Inn At job openings:

Best Western Inn At jobs near you

Housekeeper (Room attendant) - Fairfield Inn and Suites Herndon Reston - starting at $17/hour

B.F. Saul Company Hospitality Group

Herndon, VA • On-site

$17/hr

Full-time

Re-posted 18 days ago

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 

This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations.  Follows B. F. Saul high standards of quality to ensure guest satisfaction.
Responsibilities:
  • Cleanliness:  Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.   
  • Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Best Western's guest service recovery program.     
  • Safety/Risk Management:  Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.  
  • Self Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.    Responsible for proper use of all equipment and supplies.  
Required Skills and Experience:
  • High school diploma or GED preferred.
  • Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
  • Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
  • Significant bending required. EEO AA M/F/Vet/Disabled
Benefits:
  • Well-Being Benefits
  • Health Insurance
  • Dental & Vision Insurance
  • Short & Long Term Disability
 
  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
  • Tuition Reimbursement
 
  • Team Member Programs:
  • Our Big 3 Mission Statement Leaders of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Weekly Payroll
Minimum and maximum wage or salary for the position 

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled