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Benefit Representative Jobs in Florida (NOW HIRING)

Amwins

Broker Support Rep-Benefits

Miami, FL · Remote

Business Support Representative - Florida Amwins Benefits' mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and ...

Amwins

Broker Support Rep-Benefits

West Palm Beach, FL · Remote

Business Support Representative - Florida Amwins Benefits' mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and ...

Amwins

Broker Service Rep-Benefits

Jacksonville, FL · Remote

Business Service Representative - Florida Amwins Benefits' mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and ...

Amwins

Broker Service Rep-Benefits

Jacksonville, FL · On-site

Business Service Representative - Florida Amwins Benefits' mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and ...

Aston Carter

US Benefits HR Call Agent

Pensacola, FL · On-site

$21/hr

The Benefits Representative role sits within the Benefits team and serves as the first point of contact for employees seeking support with their benefits. You provide accurate, consistent, and timely ...

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All JobsBenefit Representative JobsBenefit Representative Jobs in Florida

Benefit Representative information

See Florida salary details

$23.9K

$40.7K

$59.4K

How much do benefit representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for benefit representative in Florida is $40,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,100.00 and $50,400.00 per year, depending on experience, location, and employer.

What is a benefit representative?

Benefit Representatives are professionals who assist employees or clients in understanding, enrolling in, and managing their benefits packages, such as health insurance, retirement plans, and other employer-sponsored benefits. They serve as a liaison between employees and insurance providers or benefits administrators, explaining plan options, eligibility, and claim procedures. Benefit Representatives also help resolve any issues or questions related to coverage and ensure compliance with relevant laws and company policies.

What skills and qualifications are needed to be a benefit representative?

To thrive as a Benefit Representative, you need knowledge of employee benefits programs, strong organizational skills, and usually a background in human resources or related education. Familiarity with HR information systems (HRIS), benefits administration software, and relevant certifications like CEBS (Certified Employee Benefit Specialist) are often important. Excellent communication, attention to detail, and problem-solving abilities help you effectively support employees and address their concerns. These skills ensure accurate benefits administration, compliance with regulations, and positive employee experiences.

How does a benefit representative typically collaborate with other departments within an organization?

Benefit Representatives frequently work closely with HR, payroll, and finance teams to ensure employee benefits are accurately administered and communicated. They may coordinate with HR to resolve employee questions, assist payroll with benefits deductions, and support finance in managing benefits-related costs. Effective communication and teamwork are essential, as Benefit Representatives often serve as the link between employees and various internal stakeholders to ensure smooth benefits operations.

What is the difference between Benefit Representative vs Claims Processor?

AspectBenefit RepresentativeClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance or customer service certificationsHigh school diploma; familiarity with claims processing software often preferred
Work EnvironmentOffice setting, interacting with clients and insurance providersOffice setting, reviewing and processing insurance claims
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare organizations
Common Search & ComparisonBenefit Representative vs Claims Processor

The Benefit Representative and Claims Processor roles both operate within the insurance industry and often require similar credentials. Benefit Representatives focus on explaining and managing employee benefits, while Claims Processors handle the review and processing of insurance claims. Both roles typically work in office environments for insurance providers or related organizations, making them closely related in job functions and industry usage.

What cities in Florida are hiring for Benefit Representative jobs?

Cities in Florida with the most Benefit Representative job openings:

Benefit Representative jobs near you
Infographic showing various Benefit Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $40,681 per year, or $19.6 per hour.

Benefit Investigation Representative

Orlando, FL • On-site

Insight Global
See more jobs at Insight Globalexternal

$20 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Position: Benefit Investigation Specialist (Patient Access Specialist)

Location: ONSITE 5x a week 9400 Southpark Center Loop, Suite 200, Orlando, Florida 32819 - after 90 days can go remote

Duration: 5 months w extensions/conversions

PR: $22

Start Date: Oct 5

Hours: M-F 8-5, 9-6, 10-7, 11-8  - need to be comf w OT

Must Haves:

HS Diploma or GED

Computer Skills: Microsoft Office

2+ years of medical benefit investigation experience- buy and bill experience

Experience working with and explaining insurance coverage

Experience working w all the major payors -UHC, BCBS, Medicare/caid, etna, etc – experience making outbound calls 

Plus:

Call Center Experience

Pharmacy Experience

Salesforce Experience 

Day to Day

The Patient Access Specialist is responsible for processing applications, introducing the assistance program, conducting benefit investigation for patients, and navigating complex reimbursement issues including initial entry of patient data into the system, looking up insurance benefits, contacting insurers, advising the healthcare provider and/or patient of patients’ benefits, and identifying patient access barriers and seeking resources to overcome barriers; leading and participating in pilots, new initiatives, special projects, and cross functional teams.

  • Answers inbound calls and makes outbound calls to introduce services.

• Gathers patient data, addresses the needs of the patient and reviews insurance benefits.

• Records the call details in patient data system.

• Contacts insurers for verification of benefits.

• Handles difficult patient situations when they arise.

• Conducts follow-up with pharmacies.

• Performs other related duties as assigned by management.