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Benefit Programs Specialist Jobs (NOW HIRING)

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Benefit Programs Specialist III

Franklin, VA · On-site

Title Description- Benefit Programs Specialist III represents the advanced level in the occupational group. Employees are assigned advanced technical functions or projects that require considerable ...

City of Hampton

Benefit Programs Specialist I

Hampton, VA · On-site

$45K - $59K/yr

The Benefit Programs Specialist position covers multiple areas within the department, including Family & Children Services and programs serving the Aged, Blind, and Disabled population. Please note ...

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How much do benefit programs specialist jobs pay per year?

As of Sep 9, 2026, the average yearly pay for benefit programs specialist in the United States is $55,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a benefit programs specialist?

Benefit Programs Specialists are professionals who determine eligibility for public assistance programs such as Medicaid, SNAP (food stamps), and Temporary Assistance for Needy Families (TANF). They interview applicants, review documentation, and ensure compliance with government regulations. These specialists also explain program requirements, maintain case records, and help clients access the benefits they need. Their work is crucial in supporting individuals and families facing financial hardship.

What are the key skills and qualifications needed to thrive as a benefit programs specialist?

To thrive as a Benefit Programs Specialist, you need a solid understanding of public assistance programs, eligibility determination, and relevant regulations, typically backed by a bachelor's degree in social work, human services, or a related field. Familiarity with case management systems, government databases, and compliance tracking software is essential. Strong interpersonal skills, attention to detail, and problem-solving abilities help you effectively communicate with clients and manage complex cases. These skills are vital for ensuring accurate benefit distribution, regulatory compliance, and positive client outcomes.

What are some common challenges benefit programs specialists face when assisting clients, and how can these be managed?

Benefit Programs Specialists often encounter challenges such as navigating complex eligibility requirements, managing high caseloads, and addressing clients' urgent needs. Balancing multiple cases while maintaining attention to detail is crucial, as errors can delay benefits for clients. To manage these challenges, specialists typically rely on strong organizational skills, regular training on policy updates, and effective communication with both clients and team members. Collaborative work environments and access to updated resources also help ensure accurate and timely service delivery.

How do you become a benefit programs specialist?

To become a benefit programs specialist, candidates typically need a bachelor's degree in social work, public health, or a related field. Relevant experience in benefits administration, strong communication skills, and knowledge of benefit programs or social services are also important; certifications in benefits management can enhance prospects.

How much does a benefit programs specialist make?

The average salary for a Benefit Programs Specialist is approximately $45,000 to $55,000 per year, depending on experience, location, and employer. Salaries can vary based on certifications, such as benefits administration or HR credentials, and the complexity of the programs managed.

What states have the most Benefit Programs Specialist jobs?

States with the most job openings for Benefit Programs Specialist jobs include:

What are popular job titles related to Benefit Programs Specialist jobs?

For Benefit Programs Specialist jobs, the most frequently searched job titles are:

Benefit Programs Specialist jobs near you

Benefit Programs Specialist II

Fredericksburg, VA • On-site

Virginia Department of Social Services
Public Administration • 1 - 5K employees
Learn more about Virginia Department of Social Servicesexternal

$50K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Manage an ongoing caseload of SNAP and medical assistance programs, including Families and Children, Aged Blind and Disabled, and Long Term Care.

  • Determine program eligibility for public assistance programs and perform case management duties for clients.

  • Interview applicants, assist with completing forms, explain benefit programs, and monitor ongoing client eligibility.

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

834th of 858 rated public administrative organizations

Job description


Job Title:Benefit Programs Specialist
Department: Social Services
Pay Grade: 210
Salary Range:$50,183 - $63,984
FLSA Status: Non-Exempt
The City of Fredericksburg Department of Social Services (FDSS) is recruiting for a Benefit Programs Specialist who performs eligibility and case management functions for a benefit program caseload. Are you ready for a challenging but rewarding job where you can Work with a Purpose in a positive work environment? If so, then read on!
Summary of Duties:
This position will primarily be managing an Ongoing caseload of SNAP and various medical assistance programs to include Families and Children (F&C), Aged Blind and Disabled (ABD), and Long Term Care (LTC). The Benefit Programs Specialist determines program eligibility for certain public assistance programs, performs technical, administrative, counseling and case management duties for an assigned caseload of clients served by the City Social Services Department. Duties include interviewing applicants and explaining benefit programs; assisting applicants in completing necessary forms; determining and advising applicants of eligibility for assistance; and monitoring client ongoing program eligibility. Telework options (up to three days a week) are an option for this position once the candidate is fully trained as determined by their supervisor.
Minimum Qualifications:
  • High School diploma or equivalent;
  • Two (2) years of experience working with the general public in a local department of social services,

or equivalent education, and/or experience.
  • Must be able to pass a criminal background check to include a clean search of the Virginia Child Abuse and Neglect Central Registry (no current findings or cases associated to you).
  • A valid state driver's license that meets the standards for the City of Fredericksburg.

Preferred Qualifications:
  • Prior experience working for a Social Services department.
  • Prior experience determining Medicaid eligibility in F&C, ABD, and/or LTC.
  • Proficiency in Microsoft office software.
  • Knowledge of DSS case management systems.
  • Prior experience working as Benefits Intake worker.

The City of Fredericksburg is a great place to work. Come join our knowledgeable and energetic team, which is committed to the City's Core Values of Agile Innovation, Abundant Compassion, Outstanding Customer Service, Energized Work Environment, Essential Engagement, and Unwavering Stewardship. In addition to offering a great work environment and competitive salary, the City of Fredericksburg provides a generous benefits package. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.
The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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