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Benefit Navigator Jobs in Delaware (NOW HIRING)

Bayhealth

RN Navigator

Dover, DE · On-site

Plus, an array of Voluntary Benefits to include Critical Care Coverage and more! Location: Kent Campus Hospital Status: Full Time 80 Hours Shift: Days SALARY RANGE: 80,974.40 - 125,507.20 YEARLY ...

Wayspring

Licensed Therapist

Wilmington, DE

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

Wayspring

Licensed Therapist

Wilmington, DE · On-site

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

Wayspring

Licensed Therapist

Wilmington, DE · On-site

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

Wayspring

Licensed Therapist

Wilmington, DE · On-site +1

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

Wayspring

Licensed Therapist

Wilmington, DE · On-site

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

Wayspring

Primary Care Nurse Practitioner

Wilmington, DE · On-site

$99K - $135K/yr

Ensures that Wayspring's Clinical Care Navigators understand and adhere to patients' treatment ... Benefit Summary Creating a great employee experience takes more than just perks-but let's be real ...

CHEER, Inc.

Human Resources Assistant

Georgetown, DE · On-site

$19/hr

... benefits plans; answer employee questions, assess and track employee eligibility, and assist employees with enrollment in Employee Navigator. * Support ongoing safety and personnel training using the ...

U.S. Navy

Aviation Officer

Newark, DE · On-site

NAVAL FLIGHT OFFICER - In this role, you're the navigator, the lookout and the weapon operator ... PAY AND BENEFITS From the day you start, you'll receive: * Competitive salary * Free health ...

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Benefit Navigator information

See Delaware salary details

$13

$22

$33

How much do benefit navigator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for benefit navigator in Delaware is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

How does a benefit navigator typically collaborate with other departments to assist clients?

Benefit Navigators often work closely with various departments such as human resources, social work, and case management to ensure clients receive comprehensive support. They coordinate with these teams to clarify benefit options, resolve eligibility issues, and streamline the application process for clients. Collaboration is key, as Benefit Navigators may need to gather information from different sources and advocate on behalf of clients to ensure they access the most suitable benefits. This teamwork helps create a supportive environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a benefit navigator, and why are they important?

To thrive as a Benefit Navigator, you need a solid understanding of health insurance, public benefits programs, and eligibility requirements, typically supported by relevant experience or a degree in social work or a related field. Familiarity with case management software, benefits enrollment systems, and sometimes certifications like Certified Application Counselor (CAC) are often required. Outstanding interpersonal skills, cultural competency, and attention to detail help build trust and accurately guide individuals through complex processes. These skills ensure clients receive the support they need while maintaining compliance and efficiency in benefit administration.

What is a benefit navigator?

Benefit Navigators are professionals who help individuals understand, access, and utilize public or private benefit programs such as health insurance, disability benefits, and social services. They assist clients in identifying eligibility, completing applications, and navigating complex systems to ensure they receive the support they need. Benefit Navigators often work in healthcare, nonprofit, or government settings, providing guidance, advocacy, and education for those seeking assistance.
What are popular job titles related to Benefit Navigator jobs in Delaware? For Benefit Navigator jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Benefit Navigator jobs in Delaware look for? The top searched job categories for Benefit Navigator jobs in Delaware are:
What cities in Delaware are hiring for Benefit Navigator jobs? Cities in Delaware with the most Benefit Navigator job openings:
Benefit Navigator jobs near you
Infographic showing various Benefit Navigator job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $47,706 per year, or $22.9 per hour.

Service Navigator - State Service Center

Goodwill of Delaware and Delaware County

Smyrna, DE

$17.25 - $22.75/hr

Full-time

Re-posted 20 days ago

Job description

NOW HIRING
Service Navigator
Smyrna State Service Center – Delaware Division of Social Services
Smyrna, DE • Full-Time • Monday – Friday, 8:00 AM – 5:00 PM
Do you have a genuine passion for people — a deep commitment to showing up for others, especially those facing life’s hardest moments? Are you driven by the belief that every person deserves to be treated with dignity and care? The Smyrna State Service Center is looking for a Service Navigator who brings both heart and skill to this essential role — connecting Delaware residents with the programs and community resources they need to move forward.
What You’ll Do
  • Safely transport clients to and from essential services including TANF, SNAP, Medicaid, POC Childcare Assistance, food banks, and caseworker appointments — a valid driver’s license and clean driving record are required for this role.
  • Serve as the first point of contact, greeting clients warmly and guiding them through the check-in kiosk process in State Service Center lobbies.
  • Triage and assess client needs using in-depth knowledge of the division’s programs and community resources.
  • Provide referrals to appropriate agencies and community assistance programs based on each client’s situation.
  • Oversee daily lobby operations including kiosk management, waiting room environment, and informational materials.
  • Apply trauma-informed practices and de-escalation techniques when engaging with clients in high-stress situations.
  • Maintain accurate client data entry through kiosks and digital systems; prepare reports and records for leadership.
  • Coordinate with State Service Center staff to ensure seamless, client-centered service delivery.
  • Assess needs for language access and accessibility support for all clients.
  • Administer client satisfaction surveys and identify community partners to expand available support.
What We’re Looking For
  • 3 years of experience in customer service, retail, or direct service delivery — including greeting clients, assessing needs, and managing conflict.
  • Valid driver’s license with a clean driving record (required — transporting clients is a core function of this role).
  • 3 years of experience using web-based applications and digital platforms.
  • 1 year of experience in de-escalation and conflict management in a service setting.
  • 6 months of experience using a data system for entering, updating, and reporting on client records.
  • Ability to practice trauma-informed approaches and demonstrate cultural competence.
  • Knowledge of State Service Center programs, benefits programs, and community resources.
  • Experience (lived or professional) working with underserved communities and diverse individuals.
  • Strong communication skills — both written and verbal — with the ability to provide clear guidance under pressure.
Why This Role Matters
As a Service Navigator, you are far more than a point of contact — you are often the first compassionate face a struggling family sees. Your work directly shapes whether someone walks away feeling seen and supported, or lost and discouraged. If you believe in the dignity of every person and want your daily work to reflect that belief, this role was made for you.
Location
Smyrna, DE
Organization
Delaware DSS / FSS
Requirement
Valid License + Clean Record
Schedule
Mon–Fri, 8AM–5PM
This is a long-term temporary assignment through Goodwill Staffing Services.