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Behavioral Health Utilization Review Jobs in Madison, WI

RN

Madison, WI ยท On-site

Shorewood Behavioral Health Hospital will specialize in providing comprehensive acute and ... Demonstrate knowledge and utilization of universal precautions in providing direct patient care.

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Behavioral Health Utilization Review information

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How much do behavioral health utilization review jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for behavioral health utilization review in Madison, WI is $42.61, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $48.94 per hour, depending on experience, location, and employer.

What is a behavioral health utilization review?

A Behavioral Health Utilization Review (UR) job involves assessing the medical necessity, appropriateness, and efficiency of mental health and substance use disorder treatments. UR professionals review clinical documentation, apply insurance guidelines, and collaborate with providers to ensure patients receive appropriate care while ensuring compliance with policies and regulations. They help manage healthcare costs by preventing unnecessary services while advocating for necessary treatments. This role is common in insurance companies, hospitals, and managed care organizations. Strong knowledge of behavioral health guidelines and communication skills are essential for success.

What types of teams do behavioral health utilization review professionals typically work with, and how do they collaborate across departments?

Behavioral Health Utilization Review professionals frequently work within multidisciplinary teams that may include clinicians, case managers, claims specialists, and provider relations staff. Collaboration involves regularly reviewing patient records, discussing complex cases, and communicating with both internal and external healthcare providers to ensure appropriate levels of care are authorized. This role often requires coordination across departments to resolve authorization issues, clarify clinical information, and meet regulatory requirements. Effective teamwork is key to maintaining efficient workflows, supporting patient outcomes, and ensuring compliance with payer policies.

What are the key skills and qualifications needed to thrive in behavioral health utilization review, and why are they important?

To thrive in Behavioral Health Utilization Review, you typically need a clinical background in mental health or nursing, strong analytical abilities, and knowledge of insurance guidelines. Familiarity with medical coding, utilization management software (such as InterQual or MCG), and current behavioral health regulations is highly valued, and licensure (RN, LCSW, LPC, or similar) is often required. Attention to detail, critical thinking, effective communication, and strong organizational skills set top candidates apart. These competencies ensure accurate evaluation of medical necessity, efficient authorization processes, and collaboration with providers for optimal patient care.

Infographic showing various Behavioral Health Utilization Review job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $88,631 per year, or $42.6 per hour.

RN - Admissions Acute Sign on Bonus $7500

Madison, WI โ€ข On-site

$72K - $98K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Overview

Shifts Available:

Nights: 10:00p - 8:30a

4/10s with weekend rotation

Sign on $7500

Are you prepared for the impact you can make as an RN in Behavioral Health? We are looking for Registered Nurses at Shorewood Behavioral Health.ย 

This BRAND NEW state-of-the-art 120-bed behavioral healthcare hospital is located in Madison, WI.ย ย Shorewood Behavioral Health Hospital will specialize in providing comprehensive acute and outpatient psychiatric care for adolescents, adults, and seniors dealing with mental health and substance use disorders. The hospital will offer Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and Electroconvulsive Therapy (ECT), along with the development of specialized programs to meet community need.ย 

PURPOSE STATEMENT:

Clinical professional is responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

Responsibilities
  • Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.
  • Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility's capabilities.
  • Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy timeframes.
  • Respond to inquiries about the facility and provide appropriate recommendations.
  • Conduct assessments to determine the appropriate level of care within the facility.
  • Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
  • Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.
  • Perform insurance benefit verifications and secure initial pre-authorization for treatment and admission.
  • Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.
  • Utilize multiple web-based programs to track and review referrals.
  • Communicate projected admissions to designated internal representatives promptly.
  • Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.
  • Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
  • Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
  • Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
  • Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
  • Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  • When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
  • Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
  • Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
  • Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:ย 

  • Minimum of Associate's degree in Nursing.ย ย 
  • Minimum one year of experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.ย 

LICENSES/DESIGNATIONS/CERTIFICATIONS:ย 

  • Clear and active nursing license in the state.ย 
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).ย 
  • First aid may be required based on state or facilityย 

We are committed toย providingย equalย ย employmentย opportunitiesย toย all applicantsย forย employmentย regardlessย ofย anย individual'sย characteristicsย protected byย applicable state,ย federalย andย localย laws.

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Employment Type: FULL_TIME