ZipRecruiter

Log In

1

Behavioral Health Utilization Review Jobs in Boston, MA

next page

Showing results 1-20

All JobsBehavioral Health Utilization Review JobsBehavioral Health Utilization Review Jobs in Boston, MA

Behavioral Health Utilization Review information

See Boston, MA salary details

$23

$45

$74

How much do behavioral health utilization review jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for behavioral health utilization review in Boston, MA is $45.94, according to ZipRecruiter salary data. Most workers in this role earn between $36.30 and $52.74 per hour, depending on experience, location, and employer.

What is a behavioral health utilization review?

A Behavioral Health Utilization Review (UR) job involves assessing the medical necessity, appropriateness, and efficiency of mental health and substance use disorder treatments. UR professionals review clinical documentation, apply insurance guidelines, and collaborate with providers to ensure patients receive appropriate care while ensuring compliance with policies and regulations. They help manage healthcare costs by preventing unnecessary services while advocating for necessary treatments. This role is common in insurance companies, hospitals, and managed care organizations. Strong knowledge of behavioral health guidelines and communication skills are essential for success.

What types of teams do behavioral health utilization review professionals typically work with, and how do they collaborate across departments?

Behavioral Health Utilization Review professionals frequently work within multidisciplinary teams that may include clinicians, case managers, claims specialists, and provider relations staff. Collaboration involves regularly reviewing patient records, discussing complex cases, and communicating with both internal and external healthcare providers to ensure appropriate levels of care are authorized. This role often requires coordination across departments to resolve authorization issues, clarify clinical information, and meet regulatory requirements. Effective teamwork is key to maintaining efficient workflows, supporting patient outcomes, and ensuring compliance with payer policies.

What are the key skills and qualifications needed to thrive in behavioral health utilization review, and why are they important?

To thrive in Behavioral Health Utilization Review, you typically need a clinical background in mental health or nursing, strong analytical abilities, and knowledge of insurance guidelines. Familiarity with medical coding, utilization management software (such as InterQual or MCG), and current behavioral health regulations is highly valued, and licensure (RN, LCSW, LPC, or similar) is often required. Attention to detail, critical thinking, effective communication, and strong organizational skills set top candidates apart. These competencies ensure accurate evaluation of medical necessity, efficient authorization processes, and collaboration with providers for optimal patient care.

What are the most commonly searched types of Behavioral Health Utilization Review jobs in Boston, MA?

The most popular types of Behavioral Health Utilization Review jobs in Boston, MA are:

What are popular job titles related to Behavioral Health Utilization Review jobs in Boston, MA?

For Behavioral Health Utilization Review jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Utilization Review jobs in Boston, MA look for?

The top searched job categories for Behavioral Health Utilization Review jobs in Boston, MA are:

What cities near Boston, MA are hiring for Behavioral Health Utilization Review jobs?

Cities near Boston, MA with the most Behavioral Health Utilization Review job openings:

Behavioral Health Utilization Review jobs near you
Infographic showing various Behavioral Health Utilization Review job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 3% Temporary, and 3% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $95,545 per year, or $45.9 per hour.

Utilization Management Reviewer - Behavioral Health

Blue Cross Blue Shield of Massachusetts

Hingham, MA • On-site

$38.82 - $47.44/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Blue Cross Blue Shield of Massachusetts rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Ready to help us transform healthcare? Bring your true colors to blue.
The Role
The Clinical Utilization Reviewer is responsible for facilitating care for members who may have complex healthcare needs, authorizing medically necessary services at the right level of care to promote optimal health.
This position is self-directed and works independently and collaboratively to facilitate care using clinical skills, principles of managed care, nationally recognized medical necessity criteria, and company medical policies to conduct reviews that promote efficient and medically appropriate use of the member's benefit to provide the best quality care.
The Team
The Clinical Utilization Reviewer is part of a highly dedicated and motivated team of professionals, including medical and behavioral health care managers, dieticians, pharmacist, clinicians, medical directors and more, who collaborate to facilitate care.
Key Responsibilities:
  • Conduct pre-certification and concurrent and retrospective clinical review of in-state and out-of-state inpatient cases at acute residential treatment programs and partial hospitalization through the application of evidence-based medical necessity criteria and BCBSMA policies and procedures
  • Focus on efficient utilization management with emphasis on discharge planning
  • Understand and appropriately manages member's benefits to maximize health care quality
  • Collaborate with physician reviewers, case managers, project leaders and associates within BCBSMA to optimize member care and ensure a constructive provider experience
  • Facilitate review process by communication with members/families, providers, medical staff and/or others to obtain and/or share information relating to benefits and the BCBSMA utilization management process
  • Collaborate with members/families, providers, medical staff and/or other members of the treatment team to coordinate and support health action plans developed by providers that include treatment goals, interventions, and expected clinical outcomes and that support quality and medical management goals and objectives
  • Educate and support members/families regarding benefits, eligibility, BCBSMA policies and processes with the goal to empower self-advocacy
  • Identify and refer members who may benefit from high-risk case management and disease state management intervention
  • Maintain professional licensure and seeks out continuous learning opportunities to enhance understanding of clinical management, trends in patient care, utilization management and other topics applicable to carrying out job responsibilities in an educated manner
  • Utilize the computer systems to efficiently enter case information, check benefits and eligibility, look up policy and procedures, validate provider contractual status and other functions relating to the execution of key responsibilities
  • Exhibit customer satisfaction orientation in every aspect of carrying out responsibilities
  • Meet or exceed annual performance goal of 90% cumulatively for case audits and recorded call audits, where applicable.
  • Other responsibilities as assigned by management

Key Qualifications:
  • Solid clinical knowledge in Behavioral Health. Specialty knowledge a plus
  • Excellent organizational skills, ability to manage multiple ongoing tasks
  • Strong problem-solving ability under pressure of timeliness turnaround deadlines
  • Excellent communication skills. Able to discuss sensitive/ confidential information in a professional, unbiased manner
  • Proven customer service skills
  • Intermediate ease of use with computers and a working understanding of common computer software such as Microsoft Word, Excel and Outlook
  • Ability to integrate as part of a working team, and function independently to complete assigned workload
  • Achieve a passing score on the yearly InterQual, behavioral health medical necessity criteria, interrater reliability test

Education and Experience:
  • Behavioral Health professional with an active Massachusetts license: Registered Nurse, LICSW, LMHC, BCBA
  • 3-5 years of clinical experience in Behavioral Health Care settings
  • Utilization Management experience preferred
  • CCM or other applicable certification(s) desirable

This position is eligible for the following personas: eWorker, Mobile, Resident.
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
Location
HinghamTime Type
Full time
Hourly Range: $38.82 - $47.44
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community to stay "in the know" on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

What Blue Cross Blue Shield of Massachusetts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply