Baseball Club Jobs in Raleigh, NC (NOW HIRING)

Overview:

We are seeking enthusiastic and customer-oriented individuals to join our team as a Baseball Ticket Seller. In this role, you will be responsible for selling game tickets, assisting fans with seating options, processing transactions, and providing excellent customer service. This is a great opportunity for individuals who enjoy working in a fast-paced, team-oriented environment at a baseball stadium. This is a part time, seasonal, game day position.

Key Responsibilities and Essential Functions:

• Sell and distribute tickets for baseball games at designated ticket booths or online platforms.
• Assist customers in selecting ticket options, explaining pricing, promotions, and seating availability.
• Process cash, credit, and digital payment transactions accurately and efficiently.
• Address customer inquiries and resolve any ticket-related issues in a professional manner.
• Verify ticket authenticity and ensure proper scanning procedures at entry points.
• Maintain accurate records of sales and reconcile cash drawers at the end of each shift.
• Stay updated on stadium policies, special events, and promotions to assist customers effectively.
• Follow all company guidelines and security procedures related to ticket sales and handling sensitive customer information.
• Other duties as assigned.

Required Qualifications:

• Previous experience in customer service, sales, or cashier roles is a plus.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and handle large crowds.
• Basic math skills and proficiency in handling cash and electronic transactions.
• Availability to work flexible hours, including evenings, weekends, and holidays, as required by the game schedule.
• Passion for baseball and enthusiasm for providing a great fan experience.

Physical Demands:

• This is a primarily sedentary role but requires the ability to sit at a workstation for extended periods (typically 4-6 hours per shift) while maintaining focus and customer service readiness.
• Must be able to perform frequent repetitive motions, including typing on a computer keyboard, operating a point-of-sale (POS) system or ticketing software, and handling cash/credit cards.
• Requires manual dexterity to count currency, organize tickets, and operate office equipment (printers, scanners).
• May occasionally require the ability to stand, bend, or reach to retrieve ticket stock, supplies, or to assist at a will-call window.
• Must be able to lift or carry light boxes of supplies or ticket stock, typically under 25 pounds.

Work Conditions:

• This position works primarily indoors in a climate-controlled box office environment. The space can be confined and may have high customer traffic, especially leading up to game time.
• The work environment is transactional, public-facing, and can become fast-paced and high-pressure during sales peaks. Interaction with a high volume of customers, some of whom may be frustrated or in a hurry, is a constant condition.
• Hours are entirely event driven. This requires absolute availability for all home games, which include evenings, weekends, and holidays. Shifts typically begin 60-90 minutes before gates open and may extend through the end of the game. Flexibility for special events, rain delays, or double-headers is required.
• Must work proficiently on a computer for the entire shift. Adherence to strict financial handling procedures, data privacy rules (for customer information), and ticket sales policies is mandatory.

Benefits:

• Opportunity to work in an exciting sports environment.
• Complimentary Durham Bulls branded polo shirt

Pre-Employment Information:

• A pre-employment drug screening is required.
• Capitol Broadcasting Company participates in E-Verify.

EEO Statement:

Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CBC Statement:

Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.