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Banking Associate Jobs in Dover, DE (NOW HIRING)

PNC Bank

Personal Banker

Milford, DE · On-site

$41K - $68K/yr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

PNC Bank

Personal Banker

Dover, DE · On-site

$41K - $68K/yr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

PNC Bank

Personal Banker

Dover, DE

$41K - $68K/yr

Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer ... Associates or equivalent degree as well as related experience or product knowledge to accomplish ...

WSFS Bank

SBA Lending Relationship Manager

Dover, DE · On-site

$111K - $183K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS ...

WSFS Bank

SBA Lending Relationship Manager

Milford, DE · On-site

$111K - $183K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS ...

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All JobsBanking Associate JobsBanking Associate Jobs in Dover, DE

Banking Associate information

See Dover, DE salary details

$27K

$141.1K

$310.3K

How much do banking associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for banking associate in Dover, DE is $141,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,400.00 per year, depending on experience, location, and employer.

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, account management, and basic banking operations, with opportunities for advancement to higher roles such as senior associate or specialist based on experience and performance.

What are the most commonly searched types of Banking jobs in Dover, DE?

The most popular types of Banking jobs in Dover, DE are:

What cities near Dover, DE are hiring for Banking Associate jobs?

Cities near Dover, DE with the most Banking Associate job openings:

Banking Associate jobs near you

Digital Banking Specialist

Shore United Bank

Centreville, MD • On-site

$21 - $26.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Digital Banking Specialist

Centreville, Maryland

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank is seeking a full-time Digital Banking Specialist to join our team. In this key role, you'll help shape the digital experience for our customers by supporting the daily operations of our online and mobile banking platforms. From ensuring secure and seamless system performance to assisting internal teams and customers with digital banking needs, you'll play an important part in delivering exceptional service and driving continuous improvement. If you enjoy problem-solving, technology, and making an impact in a collaborative environment, this role offers an exciting opportunity to grow your career in digital banking.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

  • Assists with processing various customer ACH transactions.
  • Assists with the approving of pending account additions to customers' online banking profiles.
  • Approves online banking applications after appropriate training.
  • Responds and fulfills customers' messages in online banking. Resolves customer questions/issues and unlock customers' online banking profiles as needed.
  • Responds and fulfills internal customers messages in Help Desk
  • Assists with uncomplicated Online Banking bill pay issues for customers.
  • Enters wires into ISO 20022 Wires (domestic after appropriate training.)
  • Proves ISO 20022 Wires at end of day coordinating balancing with the Finance Department.
  • Enters wires into M & T Treasury Center and Corpay for international transmission after appropriate training. Pull daily wire detail report from M&T for incoming wires.
  • Accountable for assigned reports; of which the following are illustrative, Unusual log in report, Pending Token, Sub-User Admin and Service Fee Exception, CheckFree's Mailbox & Client Connect-Daily NSF, Payments Over 4000, Admin Mods, Positive Pay daily reports, Downloading all reports from online banking, Other reports as they come
  • Accountable for the balancing of assigned GL Accounts, including but not limited to: Bill Pay Suspense, Non-Fed, ACH Returns and Corrections
  • Processes ACH returns, NOC's and Invalid Prenotes
  • Processes and reviews External Transfers and work daily reports.
  • Processes service requests within nCino – new opportunities, temporary and permanent change request and set-ups
  • Assists and performs job duties as new products and processes are added.
  • Identifies and responds to opportunities to communicate affiliates and Bank products and services to promote to potential customers and refer those customers to the proper personnel.
  • Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.

Location: Commerce Street Branch - 109 N. Commerce Street, Centreville, MD 21617

Position Type/Expected Hours of Work:

  • Full-time.
  • Non-exempt.
  • Monday-Friday, 8AM-4:30/5PM.
  • Rotating on-call weekends approximately once every 7 weeks. On-call duties involve brief, scheduled check-ins from home at scheduled times (Saturday at 11:45 AM & 5:00 PM, Sunday at 2:30 PM).

Required Education and Experience:

  • High school diploma/GED equivalent.
  • 1 year experience successfully providing excellent customer service in a fast-paced environment.

Compensation:

  • The pay range for this position is $21.00 to $26.50 hourly.
  • Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Company Benefits:

  • Join a family- and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
  • Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, company paid short-term and long-term disability, and much more!
  • Paid parental leave
  • 401k savings plan with up to a 4% company match
  • Employee Stock Purchase Plan
  • Education Assistance
  • Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
  • Opportunity for growth and advancement
  • Paid training program and continuous training sessions throughout the year on various topics
  • Generous paid time off and paid sick time
  • Community involvement opportunities

Employment offers are contingent upon the successful completion of a pre-employment screening, which includes a background check, credit check, verification of employment history, and any other screenings required for the position.

Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.

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