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Bank Operations Associate Jobs in Phoenix, AZ (NOW HIRING)

First Citizens Bank

Premier Client Banker

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

This position supports sales and service delivery to Bank associates and consumers in target ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

This position supports sales and service delivery to Bank associates and consumers in target ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

Academy Bank

Sr Commercial Banker

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... bank, not limited individual(s), such as making introductions to broad team of associates ... preparation, loan operations, legal, and loan review-to maintain a portfolio, efficiently and ...

Academy Bank

Sr Commercial Banker

Scottsdale, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... bank, not limited individual(s), such as making introductions to broad team of associates ... preparation, loan operations, legal, and loan review-to maintain a portfolio, efficiently and ...

First Citizens Bank

Premier Client Banker

Phoenix, AZ · On-site

$17.25 - $21.50/hr

This position supports sales and service delivery to Bank associates and consumers in target ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker

Phoenix, AZ · On-site

$17.25 - $21.50/hr

This position supports sales and service delivery to Bank associates and consumers in target ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

  • Life

... to Bank associates regarding their banking needs. The Premier Client Banker II provides ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · Hybrid

$17.25 - $21.50/hr

  • Life

... to Bank associates regarding their banking needs. The Premier Client Banker II provides ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · On-site

$17.25 - $21.50/hr

  • Life

... to Bank associates regarding their banking needs. The Premier Client Banker II provides ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

First Citizens Bank

Premier Client Banker II

Phoenix, AZ · On-site

$17.25 - $21.50/hr

  • Life

... to Bank associates regarding their banking needs. The Premier Client Banker II provides ... Operations and Administration - Performs duties as assigned to ensure operational efficiency.

Carrington

Mortgage Wire Desk, II Analyst

Phoenix, AZ · On-site

$24 - $33.65/hr

  • Medical

  • Retirement

Banking operations experience a plus. * Experience with the Know Your Customer (KYC) Due Diligence ... Carrington Associates. For more information about Carrington Charitable Foundation, and the ...

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All JobsBank Operations Associate JobsBank Operations Associate Jobs in Phoenix, AZ

Bank Operations Associate information

See Phoenix, AZ salary details

$11

$26

$52

How much do bank operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for bank operations associate in Phoenix, AZ is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.10 per hour, depending on experience, location, and employer.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Is bank operations a good career path?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.

What does a bank operations associate do at a bank?

A bank operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as deposits, withdrawals, and account reconciliations to support smooth bank functions.

What are the most commonly searched types of Bank Operations jobs in Phoenix, AZ?

The most popular types of Bank Operations jobs in Phoenix, AZ are:

Bank Operations Associate jobs near you

Bank Sales & Service Representative(Universal Banker/Teller)

First Citizens Bank

Chandler, AZ • On-site

$15.75 - $19.75/hr

Full-time

Re-posted 12 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, previous banking

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, previous banking

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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