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Bank Operations Associate Jobs in Middleton, WI (NOW HIRING)

Retail Trainer

Cross Plains, WI · On-site

$17.75 - $23.50/hr

Ensure all training aligns with bank policies and regulatory requirements * Support associates in ... Excellent understanding of banking operations, products, and services. * Proven ability to design ...

Retail Trainer

Cross Plains, WI

$17.75 - $23.50/hr

Ensure all training aligns with bank policies and regulatory requirements * Support associates in ... Excellent understanding of banking operations, products, and services. * Proven ability to design ...

Retail Trainer

Cross Plains, WI · On-site

$17.75 - $23.50/hr

Ensure all training aligns with bank policies and regulatory requirements * Support associates in ... Excellent understanding of banking operations, products, and services. * Proven ability to design ...

... bank with BMO. * As a lobby leader, assists in conducting client conversations about banking ... Supports operational activities (e.g. inventory management, escalated service requests, following ...

Client Service Associate

Middleton, WI · On-site

$15 - $20.50/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Middleton, WI · On-site

$15 - $20.50/hr

Description Lake Ridge Bank is looking for a motivated individual to join our team as a Client ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Mount Horeb, WI

$14.25 - $19.75/hr

Description Lake Ridge Bank is looking for a motivated individual to join our team as a Client ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Middleton, WI

$15 - $20.50/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Mount Horeb, WI · On-site

$14.25 - $19.75/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Middleton, WI · On-site

$15 - $20.50/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Mount Horeb, WI

$14.25 - $19.75/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

Client Service Associate

Mount Horeb, WI · On-site

$14.25 - $19.75/hr

Lake Ridge Bank is looking for a motivated individual to join our team as a Client Service ... Ability to put forth the extra effort necessary to make the office a successful operation: (i.e ...

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Bank Operations Associate information

See Middleton, WI salary details

$11

$26

$53

How much do bank operations associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for bank operations associate in Middleton, WI is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.38 per hour, depending on experience, location, and employer.

What is the lowest position in a bank?

The lowest position in a bank often is a bank teller or cashier, responsible for handling customer transactions and basic banking services. These roles typically require minimal prior experience and may serve as entry points for career advancement within banking operations.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Operations & Settlements Representative- Bankcards

Operations & Settlements Representative- Bankcards

Bankers' Bank

Madison, WI • On-site

Full-time

Posted 14 days ago


Job description

Bankers' Bank is a fast-growing financial institution with over 1.5 billion in assets committed to assisting community banks with their payment and financial service needs and 40 years of dedication to our community bank partners. In addition to specializing in providing correspondent banking products and services to community banks we also provide bank holding company loans, commercial loans, leasing, secondary mortgage products, cash letter/cash management, investment trading, safekeeping and portfolio accounting, correspondent credit services, international services, bank card products, and risk management solutions. Bankers' Bank has offices in Madison, WI, Des Moines, IA, Chicago, IL, Columbus, OH and Indianapolis, IN.
We are seeking an Operations & Settlement Representative - Bankcards to join our team in our Madison, WI location. The Bankcards department services community banks through customer service that exceeds expectations and solving problems with service issues within card issuing. Assist with customer bank settlements and reconciliation of general ledgers.
POSITION FUNCTIONS
Customer Service
  • Answer phone calls and respond to email and mail correspondence, managing a large volume of incoming and outgoing requests.
  • Greet customers warmly and ensure each interaction is handled courteously and professionally.
  • Log customer interactions in appropriate recordkeeping systems.
  • Complete necessary requests, provide consistent follow-up, and accurately enter information into appropriate recordkeeping systems.
  • Proactively discuss customer needs in order to fulfill requests accurately on a timely and consistent basis.
  • Build, maintain, and expand customer and team relationships.
  • Proposition recommended strategies in an amicable way and properly documentation of discussions.
  • Virtual and/or onsite visits for implementation, training, etc.

Project Work
  • Complete assigned project(s) work including regular status updates
  • Support system or process enhancements by providing subject-matter expertise during testing, documentation, and training efforts
  • Identify and implement process improvements within credit operations to enhance efficiency, accuracy, and customer experience.
  • Support system or process enhancements by providing subject-matter expertise during testing, documentation, and training efforts..

Balancing & Settlement
  • Perform daily, monthly and quarterly customer bank settlements.
  • Reconcile general ledgers.
  • Assisting customers with balancing questions or issues.

Ideal candidates will possess 1 -3 years of experience in customer service (via phone preferred) which may serve as a substitute for card product knowledge and proficient in computer skills and applications (Microsoft Office Suite, etc.). High school diploma or general equivalency diploma required. Associate degree in business-related field (accounting, administrative support, etc.) and one or more years of experience in card processing, preferred.