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Bank Lobby Manager Jobs (NOW HIRING)

Llano / Hill Country National Bank

Be Seen First

Customer Service Representative

Llano, TX · On-site

$31K - $34K/yr

The Llano National Bank team is searching for a Customer Service Representative (CSR); to be based ... Report to the Lobby Manager ​ Qualifications: * High school diploma or equivalent * Basic math ...

Llano / Hill Country National Bank

Be Seen First

Customer Service Representative

Llano, TX · On-site

$31K - $34K/yr

The Llano National Bank team is searching for a Customer Service Representative (CSR); to be based ... Report to the Lobby Manager ​ Qualifications: * High school diploma or equivalent * Basic math ...

Provident Bank

Personal Banker - Hazlet (Full-time)

Hazlet, NJ · On-site

$19.75 - $24.25/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

Provident Bank

Personal Banker - Leonia (Full-time)

Leonia, NJ · On-site

$19.75 - $24/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

Provident Bank

Personal Banker - Hazlet (Full-time)

Hazlet, NJ · On-site

$19.75 - $24.25/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

Provident Bank

Personal Banker - Edison (Full-time)

Edison, NJ · On-site

$19.50 - $23.75/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

Provident Bank

Personal Banker - Edison (Full-time)

Edison, NJ · On-site

$19.50 - $23.75/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

Provident Bank

Personal Banker - Leonia (Full-time)

Leonia, NJ · On-site

$19.75 - $24/hr

Ensures operational and financial safety and soundness in accordance with Bank's policies, compliance, and applicable laws and regulations * Leverages lobby management as a tool for controlling and ...

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Bank Lobby Manager information

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$11K

$111.3K

$129.5K

How much do bank lobby manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for bank lobby manager in the United States is $111,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $123,000.00 per year, depending on experience, location, and employer.

What does a bank lobby manager do?

A Bank Lobby Manager oversees the operations and customer service within a bank's lobby area. Their responsibilities include managing staff, greeting customers, addressing client needs, ensuring smooth traffic flow, and maintaining a welcoming environment. They also help resolve issues, provide information about banking products and services, and ensure compliance with bank policies. By focusing on customer satisfaction, a Bank Lobby Manager plays a key role in representing the bank's image and values.

What are the key skills and qualifications needed to thrive as a bank lobby manager?

To thrive as a Bank Lobby Manager, you need strong customer service skills, leadership abilities, and a background in banking or finance, often supported by a bachelor's degree or equivalent experience. Familiarity with banking software, cash handling systems, and compliance protocols is typically required. Excellent interpersonal communication, conflict resolution, and organizational skills help you stand out in managing both staff and customer relations. These skills ensure efficient branch operations, positive client experiences, and adherence to regulatory standards.

How does a bank lobby manager typically collaborate with other departments within the branch?

A Bank Lobby Manager works closely with various departments, including tellers, personal bankers, and branch operations teams, to ensure customers receive prompt and seamless service. They often coordinate with these teams to resolve customer inquiries, facilitate account openings, and address any operational challenges that arise on the lobby floor. Effective communication and teamwork are essential, as the Lobby Manager often acts as the first point of contact and helps triage customer needs, ensuring they are directed to the appropriate specialist. This collaboration also extends to assisting with staff training and supporting sales initiatives within the branch.

What cities are hiring for Bank Lobby Manager jobs?

Cities with the most Bank Lobby Manager job openings:

What states have the most Bank Lobby Manager jobs?

States with the most job openings for Bank Lobby Manager jobs include:

What are popular job titles related to Bank Lobby Manager jobs?

For Bank Lobby Manager jobs, the most frequently searched job titles are:

Community Bank Manager

Lake Ridge, VA • On-site

Burke & Herbert Bank & Trust
Commercial Banking • 201 - 500 employees
Learn more about Burke & Herbert Bank & Trustexternal

$70K - $80K/yr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

CLASSIFICATION

Exempt


REPORTS TO

Area Manager

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. 
 

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise. 
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. 
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. 
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. 
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills. 
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.


Education and Experience

  • Bachelor’s Degree preferred. 
  • Five plus years of commercial branch banking experience.
  • Basic Microsoft Office and Internet Skills.


Supervisory Responsibility

This position has supervisory responsibilities.


Work Environment

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.


Travel

Travel may be required for this position.


For Applicants located in Viriginia (VA): The anticipated salary range for this position is $70,000–$80,000 annually.

The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.


Equal Employment Opportunity/M/F/disability/protected veteran status


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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