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Bank Customer Service Rep Jobs in Gilbert, AZ (NOW HIRING)

USAA

Customer Service - Bank Sales & Service

Phoenix, AZ · On-site +1

$43K - $44K/yr

As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a ...

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Mr. Appliance

Customer Service Representative

Tempe, AZ · On-site

$16 - $25/hr

We are looking for Customer Service Representatives for our office. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is ...

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Bank Customer Service Rep information

See Gilbert, AZ salary details

$9

$18

$26

How much do bank customer service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for bank customer service rep in Gilbert, AZ is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Gilbert, AZ?

For Bank Customer Service Rep jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Gilbert, AZ look for?

The top searched job categories for Bank Customer Service Rep jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Bank Customer Service Rep jobs?

Cities near Gilbert, AZ with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,388 per year, or $17.5 per hour.

Customer Service Representative

ARIZONA WATER COMPANY

Apache Junction, AZ • On-site

$15 - $20.50/hr

Full-time

Posted 10 days ago

Job description

Customer Service Representative

JOB SUMMARY

Under the direction of the Division Manager, the Customer Service Representative has responsibility for ensuring customer satisfaction. This is a non-exempt position.

JOB DUTIES AND ESSENTIAL FUNCTIONS

Responsible for a variety of tasks and duties, which may include but are not limited to the following:

  • Accepts and accounts for payments and guarantee deposits from customers; prepares bank deposits and related reports.
  • Handles petty cash fund.
  • Prepares service orders for field crew to assist customers.
  • Answers telephone.
  • Responds to customer inquiries.
  • Explains service, rates, credit and billings to customers.
  • Types letters, forms, records and reports.
  • Maintains Division files and records.
  • Operates computer tenninal.
  • Operates office radio system in accordance with applicable rules, regulations and procedures.
  • Reconciles monthly banking reimbursement requests.
  • Performs other duties assigned by Division Manager.

EXPERIENCE. SKILLS. KNOWLEDGE AND PHYSICAL REQUIREMENTS

The required skills, knowledge and physical requirements i1iclude, but are not limited to the following:

  • General office experience is desirable but not mandatory.
  • Must be able to operate a computer terminal, personal computer, typewriter, calculator and telephone system.
  • Must be able to handle money transactions accurately.
  • Must be a competent typist and have legible handwriting.
  • Must be able to perform routing office assignments.
  • Must be qualified to meet the public in a satisfactory manner.
  • Good communication skills
  • Neat and professional appearance.
  • Dependable, punctual, and with good attendance.
  • Ability to interact with supervisors, co-workers, and other employees in a cooperative and professional manner.
  • Ability to perform repetitive physical activities using feet, legs, hands, and arms, climb stairs, lift up to 50 lbs., reach, grasp, push, and pull. Position also requires filing, stooping, bending, kneeling, and reaching into file drawers daily.

EDUCATION TRAINING AND EXPERIENCE

The following are required:

  • High school graduate or equivalentwith supplemental business school studies desirable.
  • Valid, appropriate Arizona driver's license and acceptable driving record. Must be bondable for the handling of money.

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