ZipRecruiter

Log In

1

Bank Customer Service Rep Jobs in Tennessee (NOW HIRING)

SOUTHEAST BANK

Customer Service Rep (72918)

Knoxville, TN

$14.25 - $19.50/hr

Customer Service Representatives are often the first to interact with new customers and the ones ... The most important job as the face of SouthEast Bank is to build a long-lasting relationship that ...

Southeast Bank

Customer Service Rep (72918)

Knoxville, TN · On-site

$15.25 - $20.75/hr

Position Type Full Time Education Level High School Category Banking Description BASIC FUNCTION: Customer Service Representatives are often the first to interact with new customers and the ones that ...

SOUTHEAST BANK

Teller/CSR (72430)

Chattanooga, TN

$14 - $18.50/hr

Tellers provide service to Bank customers by conducting appropriate transactions and meeting the ... Tellers are required to represent the Bank in a courteous, professional manner, and be alert to ...

Wilson Bank & Trust

Customer Service Representative

Lebanon, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative Location: Lebanon, TN If you're looking for a career where purpose ... ABOUT US Working at Wilson Bank & Trust means joining a purpose-driven organization where community ...

Wilson Bank & Trust

Customer Service Representative

Lebanon, TN · On-site

$15.50 - $21/hr

Customer Service Representative Location: Lebanon, TN If you're looking for a career where purpose ... ABOUT US Working at Wilson Bank & Trust means joining a purpose-driven organization where community ...

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

Knowledge of Bank Operations * Keeps informed of changes in bank services or procedures ... CSR role in the Bank. Qualifications Qualifications: • Previous experience preferred • ...

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

Knowledge of Bank Operations * Keeps informed of changes in bank services or procedures ... the CSR role in the Bank. Qualifications: • Previous experience preferred • Excellent ...

Wilsonbank

Customer Service Representative

Mount Juliet, TN

$15 - $20.50/hr

Customer Service Representative Location: Mt. Juliet If you're looking for a career where purpose ... ABOUT US Working at Wilson Bank & Trust means joining a purpose-driven organization where community ...

Wilsonbank

Customer Service Representative

Lebanon, TN

$15.50 - $21/hr

Customer Service Representative Location: Lebanon, TN If you're looking for a career where purpose ... ABOUT US Working at Wilson Bank & Trust means joining a purpose-driven organization where community ...

Wilsonbank

Customer Service Representative

Gallatin, TN · On-site

$15 - $20.50/hr

Customer Service Representative Location: Gallatin If you're looking for a career where purpose ... ABOUT US Working at Wilson Bank & Trust means joining a purpose-driven organization where community ...

First Financial Bank NA

Teller CSR

Dayton, TN · On-site

$13.50 - $17.50/hr

Teller/Customer Service Representative Location: Dayton Main TN (On-Site) Status: Full-Time, Hourly ... This position offers the opportunity to develop your banking career while supporting clients and ...

next page

Showing results 1-20

All JobsBank Customer Service Rep JobsBank Customer Service Rep Jobs in Tennessee

Bank Customer Service Rep information

See Tennessee salary details

$8

$17

$24

How much do bank customer service rep jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bank customer service rep in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Tennessee?

For Bank Customer Service Rep jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Tennessee look for?

The top searched job categories for Bank Customer Service Rep jobs in Tennessee are:

What cities in Tennessee are hiring for Bank Customer Service Rep jobs?

Cities in Tennessee with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Customer Service Rep (72918)

SOUTHEAST BANK

Knoxville, TN

$14.25 - $19.50/hr

Full-time

Re-posted 15 days ago

Job description

BASIC FUNCTION:

Customer Service Representatives are often the first to interact with new customers and the ones that help them form an opinion of the bank. By having a conversation and understanding what a customer needs the CSR can recommend and open personalized product and service solutions that address those needs. The most important job as the face of SouthEast Bank is to build a long-lasting relationship that helps us match customers with the solutions, they need to help them reach their financial goals.

ESSENTIAL FUNCTIONS:

  • Primary focus is assisting with clients sales opportunities with additional activities related to service needs, based on over needs of the branch.
  • Use resources to conduct effective client conversations in person and on the telephone and open retail accounts.
  • Provide financial solutions that meet client needs
  • Referring to other lines of business partners for additional solutions. Partners include, but are not limited to: Customer Care Representative, Mortgage, ELFI, Treasury Services, and Merchant Services.
  • Cross-sell bank products and services based on customer needs, in accordance with the banks program standards.
  • Ensure compliance with internal controls, operational procedures, and risk management policies.
  • Purse on-going education of SouthEast Bank products, services, other lines of business, and federal regulations.
  • Make proactive outbound calls to clients and prospects.
  • Carry out other duties as requested or assigned.

SKILLS AND KNOWLEDGE:

  • Tact and diplomacy in dealing with both customers and employees
  • Strong organizational, communication, and computer skills
  • Detail orientated
  • Knowledge of bank regulations
  • Pleasant telephone manner
  • Problem solving skills
  • Multitasking

WORKING CONDITIONS:

  • Sitting for long periods of time; standing and walking periodically.
  • Lift 10-20lbs periodically.

REQUIREMENTS:

  • High school diploma or equivalent, required.
  • Associates or bachelors degree, preferred.
  • Banking customer service experience, preferred.
  • Retail banking experience, preferred.
  • Maintain up-to-date knowledge of and adhere to all state and federal regulations that pertain to this position including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending.
  • Working knowledge of state and federal regulations including but not limited to Bank Secrecy Act, Consumer Privacy and Fair Lending along with industry best practices that pertain to this position.

Apply