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Bank Customer Service Rep Jobs in Kansas (NOW HIRING)

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until ...

INTRUST Bank

Customer Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

Customer Service Representative At INTRUST Bank, People Come First. Guided by strong character qualities--such as respect, compassion, humility, positivity, and initiative--we work to support one ...

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$14.25 - $19.50/hr

Responsible for providing customer service to bankers and cardholders via various contact methods ... The requirements below are representative of the knowledge, skill/or ability required. Reasonable ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

Bank Teller * Collections You could be a great fit with our company! We offer our Customer Service Representatives : * Monthly bonus program * Steady hours, Paid Time Off, Paid Holidays BENEFITS ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

Bank Teller * Collections You could be a great fit with our company! We offer our Customer Service Representatives : * Monthly bonus program * Steady hours, Paid Time Off, Paid Holidays BENEFITS ...

QCHI

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... banking institutions. Additionally, they have expanded services to include small businesses.

QCHI

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... banking institutions. Additionally, they have expanded services to include small businesses.

QCHI

Customer Service Representative

Topeka, KS · On-site

$14/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... banking institutions. Additionally, they have expanded services to include small businesses.

QCHI

Customer Service Representative

Atchison, KS · On-site

$14.75 - $20.25/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... banking institutions. Additionally, they have expanded services to include small businesses.

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All JobsBank Customer Service Rep JobsBank Customer Service Rep Jobs in Kansas

Bank Customer Service Rep information

See Kansas salary details

$8

$16

$24

How much do bank customer service rep jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for bank customer service rep in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Kansas?

For Bank Customer Service Rep jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Kansas look for?

The top searched job categories for Bank Customer Service Rep jobs in Kansas are:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Customer Service Representative

Exchange Bank

Junction City, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago

Posted today

Job description

This is a Full Time position, M-F with rotating Saturdays.

A full benefits package is available including health, dental, vision, disability and life insurance. Paid Time Off, holiday pay and 401k plan are also offered.

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits, cashing checks and savings withdrawals, processing loan payments and assist with night depository and vault duties as assigned. The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross-sell bank services while processing transactions.

JOB DUTIES:
    1.Assist Customers with deposits, withdrawals, payments and coin/cash orders in a friendly courteous manner.
    2.Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.
    3.Identify fraudulent activity to help prevent potential loss for the bank.
    4. Maintain a well-developed and current working knowledge of the complete line of products and service offered by the bank.
    5.Perform other duties or special projects as assigned.
JOB QUALIFICATIONS/REQUIREMENTS:
    1.High School diploma or equivalent required.
    2.Basic math skills and strong customer service.
    3.Cash handling experience/previous CSR/Teller experience preferred.
    4.Excellent customer relation skills required.
    5.Excellent keyboarding, calculator and personal computer skills required.
    6.Must be able to demonstrate organizational and communication skills in addition to the ability to handle multiple tasks in a professional and efficient manner.
    7.Ability to work in a team environment.
    8.High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran.

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