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Bank Call Center Representative Jobs in Baton Rouge, LA

EchoStar

Call Center Sales Rep - Remote

Baton Rouge, LA

$32K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Company Summary Base Pay: $32,000 On-Target Earnings: $70,000 ($15.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a ...

First Horizon Bank

Banking Center Manager III

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Model and demonstrate First Horizon Bank (Firstpower) culture. Promote a positive work culture by ... Represent the company in a professional manner, including being involved in the local market ...

Southern Air

Customer Service Representative

Baton Rouge, LA · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Support Representative Looking to trade up to a better opportunity? Southern Air of Baton ... Call Center or Customer Support (1+ year required) Work Location: In person

Go-Ride

Customer Service Reservationist

Baton Rouge, LA · On-site

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Answers calls from customers and schedules transportation ... Meets or exceeds all performance targets for the call center. * Works with Dispatch to ensure ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA

$12.75 - $15.25/hr

  • Vision

  • Retirement

  • PTO

Represent Prometric's vision, mission and values * Safeguard the test center from misconduct * If ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Bank Call Center Representative information

See Baton Rouge, LA salary details

$10

$17

$24

How much do bank call center representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bank call center representative in Baton Rouge, LA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by bank call center representatives and how are they typically addressed?

Bank Call Center Representatives often encounter high call volumes and must handle a variety of customer inquiries, from basic account questions to more complex issues like fraud or transaction disputes. Balancing efficiency with providing accurate and empathetic service can be challenging, especially during peak periods. Most banks support representatives with robust training, clear escalation procedures, and teamwork, allowing agents to collaborate or refer challenging cases to specialized departments. Regular feedback and coaching sessions also help representatives continuously improve their skills and manage stress effectively.

What are the key skills and qualifications needed to thrive as a bank call center representative, and why are they important?

To thrive as a Bank Call Center Representative, you need strong communication skills, basic banking knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure data handling tools is often required. Exceptional problem-solving abilities, patience, and the ability to remain calm under pressure help representatives provide excellent customer service. These skills and qualities are crucial for efficiently resolving customer inquiries, maintaining client satisfaction, and upholding the bank's reputation.

What is a bank call center representative?

Bank Call Center Representatives are customer service professionals who handle inquiries, transactions, and problem resolution for bank customers over the phone or through digital communication channels. They assist with tasks such as account information, transaction issues, card activations, and resolving complaints. These representatives are trained to follow banking regulations and provide accurate, timely assistance to ensure customer satisfaction. Their role is crucial in maintaining a positive relationship between the bank and its customers.

What are popular job titles related to Bank Call Center Representative jobs in Baton Rouge, LA?

For Bank Call Center Representative jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Bank Call Center Representative jobs in Baton Rouge, LA look for?

The top searched job categories for Bank Call Center Representative jobs in Baton Rouge, LA are:

Bank Call Center Representative jobs near you
Infographic showing various Bank Call Center Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $35,775 per year, or $17.2 per hour.

Call Center Sales Rep - Remote

EchoStar

Baton Rouge, LA

$32K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 hours ago

EchoStar rating

7.1

Company rating: 7.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

64th of 99 rated telecommunications companies

Job description

Company Summary

Base Pay: $32,000

On-Target Earnings: $70,000 ($15.00/hr base pay with uncapped commission, top earners $100k+)

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.

Must live in Baton Rouge, LA or surrounding area

Job Duties and Responsibilities

What You’ll Do:

  • Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
  • Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
  • Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What’s in it for You:

  • Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
  • Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
  • Incredible Incentives: High-value rewards program including exciting trips & prizes.
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
  • Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
  • Minimum 1 year of experience in a quota-carrying sales role required.
  • Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
  • Full-time; hours may include evenings, weekends or holidays.
  • High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
  • Pre-employment screen.
  • Smartphone/device with active network connection.
  • Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
    • Employee responsible for all setup costs (except where required by law).

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

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