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Bank Call Center Representative Jobs in Ohio (NOW HIRING)

Nexxaworks

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

Call Center Representative We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers ...

Nexxaworks

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Call Center Representative We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued ...

BeloForm Craft

Call Center Representative

Columbus, OH · On-site

Description We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting ...

Savard Labor

Call Center Rep

Cincinnati, OH · On-site

$650/wk

Call Center Rep CALL CENTER REPRESENTATIVE $650+ WEEKLY Join Savard Personnel Group - where your skills are valued! Key Requirements: Handling inbound and/or outbound calls, assisting customers with ...

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest and fastest-growing residential home-services companies. Our call center is the first voice customers ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$17 - $26/hr

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing exceptional support and ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

Position Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the frontline of our customer service, providing ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

LHH US

Call Center Representative

Cincinnati, OH

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

LHH US

Call Center Representative

Cincinnati, OH · On-site

$19 - $20/hr

Call Center Representative LHH Recruitment Solutions is partnering with our client to hire a Call Center Representative for a contract-to-hire opportunity in Cincinnati, Ohio. This is a fully onsite ...

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All JobsBank Call Center Representative JobsBank Call Center Representative Jobs in Ohio

Bank Call Center Representative information

See Ohio salary details

$10

$17

$23

How much do bank call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for bank call center representative in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a bank call center representative?

Bank Call Center Representatives are customer service professionals who handle inquiries, transactions, and problem resolution for bank customers over the phone or through digital communication channels. They assist with tasks such as account information, transaction issues, card activations, and resolving complaints. These representatives are trained to follow banking regulations and provide accurate, timely assistance to ensure customer satisfaction. Their role is crucial in maintaining a positive relationship between the bank and its customers.

What are some common challenges faced by bank call center representatives and how are they typically addressed?

Bank Call Center Representatives often encounter high call volumes and must handle a variety of customer inquiries, from basic account questions to more complex issues like fraud or transaction disputes. Balancing efficiency with providing accurate and empathetic service can be challenging, especially during peak periods. Most banks support representatives with robust training, clear escalation procedures, and teamwork, allowing agents to collaborate or refer challenging cases to specialized departments. Regular feedback and coaching sessions also help representatives continuously improve their skills and manage stress effectively.

What are the key skills and qualifications needed to thrive as a bank call center representative, and why are they important?

To thrive as a Bank Call Center Representative, you need strong communication skills, basic banking knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure data handling tools is often required. Exceptional problem-solving abilities, patience, and the ability to remain calm under pressure help representatives provide excellent customer service. These skills and qualities are crucial for efficiently resolving customer inquiries, maintaining client satisfaction, and upholding the bank's reputation.

How is it to work as a bank call center representative?

Working as a bank call center representative involves handling customer inquiries, resolving issues, and providing information about banking products and services. The role typically requires strong communication skills, patience, and familiarity with banking software, often performed in a fast-paced environment with shift schedules. It can be a good entry-level position with opportunities for advancement in customer service or banking careers.

What are popular job titles related to Bank Call Center Representative jobs in Ohio?

For Bank Call Center Representative jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Bank Call Center Representative jobs?

Cities in Ohio with the most Bank Call Center Representative job openings:

Bank Call Center Representative jobs near you
Infographic showing various Bank Call Center Representative job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Representative

Global Channel Management, Inc.

Mason, OH

$13/hr

Contractor

Re-posted 14 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

 HOURS OF OPERATION:  9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.

 

Call Center Representative  needs 1 year


Call Center Representative requires:

MS office

Customer service

Call center


Call Center Representative duties;

  • Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
  • Understand other functional areas to assist caller with concerns-
  • Assist supervisor/trainer with new hire on-the-job training. Specifications


Additional Information

$13/hr

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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